Read what our customers are saying
Suzanne Morse -
RSPCA Pet Insurance
Service Review
Friendly and courtious sevice and extremely helpfull
Friendly and courtious sevice and extremely helpfull
Service Rating
So supportive and helpful.
Heather Brophy -
RSPCA Pet Insurance
Service Review
It was just so easy, I started applying online and left the form unfinished as I wanted to ask a few questions. Before I even had to dial the rspca called to check how I was going. The representative on th phone talked me through the differences between each policy and assured me I could make adjustments later as needed. The phone support people really have a great understanding of the product and are so helpful.
It was just so easy, i started applying online and left the form unfinished as i wanted to ask a few questions. before i even had to dial the rspca called to...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
On the basis of my original contact with your representative i found his courtesy and explanation of all options both helpful and welcome.
On the basis of my original contact with your representative i found his courtesy and explanation of all options both helpful and welcome.
Service Rating
Ming Chen -
RSPCA Pet Insurance
Product Review
Service Review
like the way Peter communicate with me
Like the way peter communicate with me
Product Rating
Service Rating
Wonderful customer service
Brooke Goodland -
RSPCA Pet Insurance
Service Review
My consultant was wonderful, polite and a pleasure to deal with!! Thank you
My consultant was wonderful, polite and a pleasure to deal with!! thank you
Service Rating
Julie Andrews -
RSPCA Pet Insurance
Service Review
Helpful staff with good knowledge of their product. Will rate again after my first claim.
Helpful staff with good knowledge of their product. will rate again after my first claim.
Service Rating
Efficiency stops shopping the quote!
KAREN SMITH -
RSPCA Pet Insurance
Product Review
Service Review
EFFICIENT CUSTOMER SERVICE. SENT ENQUIRY AND WITHIN 10 MINUTES HAD A REP CALL TO SEE HOW THEY COULD ASSIST WITH THE PROCESS OF ME PURCHASING PET COVER. CONVENIENCE MADE ME STOP SHOPPING THE QUOTE.
Efficient customer service. sent enquiry and within 10 minutes had a rep call to see how they could assist with the process of me purchasing pet cover....
Product Rating
Service Rating
Campbell Merrylees -
RSPCA Pet Insurance
Service Review
The Lady i spoke to was brilliant , she was very friendly and very helpful
The lady i spoke to was brilliant , she was very friendly and very helpful
Service Rating
Excellent service
Jeremy Wharton -
RSPCA Pet Insurance
Product Review
Value for money and simple to follow
Service Review
Very thorough, Peter talked me through everything and all the options. Very courteous.
Very thorough, peter talked me through everything and all the options. very courteous.
Product Rating
Service Rating
Friendly people
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very friendly and knowledgeable person on the phone made taking out a policy easy...
Very friendly and knowledgeable person on the phone made taking out a policy easy...
Service Rating
Mike Sewell -
RSPCA Pet Insurance
Service Review
Consultant was friendly, fully informed and employed a good selling technique without being too "pushy". Yes, I would buy from them again.
Consultant was friendly, fully informed and employed a good selling technique without being too "pushy". yes, i would buy from them again.
Service Rating
Stephanie Pinto-Bathgate -
RSPCA Pet Insurance
Service Review
Morgan was extremely helpful and not too pushy. She gave me time to decide on what options I wanted and discuss it with my husband. Excellent service, thank you Morgan!
Morgan was extremely helpful and not too pushy. she gave me time to decide on what options i wanted and discuss it with my husband. excellent service, thank...
Service Rating
Campbell Merrylees -
RSPCA Pet Insurance
Service Review
Friendly and courtious sevice and extremely helpfull
The lady i spoke to was brilliant , she was very friendly and very helpful
Service Rating
So supportive and helpful.
Jeremy Wharton -
RSPCA Pet Insurance
Service Review
It was just so easy, I started applying online and left the form unfinished as I wanted to ask a few questions. Before I even had to dial the rspca called to check how I was going. The representative on th phone talked me through the differences between each policy and assured me I could make adjustments later as needed. The phone support people really have a great understanding of the product and are so helpful.
Very thorough, peter talked me through everything and all the options. very courteous.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
On the basis of my original contact with your representative i found his courtesy and explanation of all options both helpful and welcome.
Very friendly and knowledgeable person on the phone made taking out a policy easy...
Service Rating
Mike Sewell -
RSPCA Pet Insurance
Service Review
like the way Peter communicate with me
Consultant was friendly, fully informed and employed a good selling technique without being too "pushy". yes, i would buy from them again.
Service Rating
Wonderful customer service
Stephanie Pinto-Bathgate -
RSPCA Pet Insurance
Service Review
My consultant was wonderful, polite and a pleasure to deal with!! Thank you
Morgan was extremely helpful and not too pushy. she gave me time to decide on what options i wanted and discuss it with my husband. excellent service, thank...
Service Rating
Roy Smith -
RSPCA Pet Insurance
Service Review
Helpful staff with good knowledge of their product. Will rate again after my first claim.
The pet insurance was organised over the phone with michael who was very helpful and pleasant to talk to. unfortunately when i received my insurance...
Service Rating
Efficiency stops shopping the quote!
Annmarie Beech -
RSPCA Pet Insurance
Service Review
EFFICIENT CUSTOMER SERVICE. SENT ENQUIRY AND WITHIN 10 MINUTES HAD A REP CALL TO SEE HOW THEY COULD ASSIST WITH THE PROCESS OF ME PURCHASING PET COVER. CONVENIENCE MADE ME STOP SHOPPING THE QUOTE.
Friendly and helpful operator yes i would
Service Rating
Karmeille Lakay -
RSPCA Pet Insurance
Service Review
The Lady i spoke to was brilliant , she was very friendly and very helpful
Really easy and lovely service.
Service Rating
Excellent service
Michelle Murray -
RSPCA Pet Insurance
Service Review
Very thorough, Peter talked me through everything and all the options. Very courteous.
Customer service easy to access. claims are 80% of eligible vet bills. good choice of cover policies
Service Rating
Friendly people
Brian Taylor -
RSPCA Pet Insurance
Service Review
Very friendly and knowledgeable person on the phone made taking out a policy easy...
Polite, informative, extremely pleasant and courteous
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Consultant was friendly, fully informed and employed a good selling technique without being too "pushy". Yes, I would buy from them again.
I was really appreciative of the fact that i received a call 15 minutes after submitting my enquiry from somebody who was willing to walk me through my policy...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Morgan was extremely helpful and not too pushy. She gave me time to decide on what options I wanted and discuss it with my husband. Excellent service, thank you Morgan!
Great customer service
Service Rating
Ming Chen -
RSPCA Pet Insurance
Product Review
Product Rating
Efficiency stops shopping the quote!
KAREN SMITH -
RSPCA Pet Insurance
Product Review
Product Rating
Excellent service
Jeremy Wharton -
RSPCA Pet Insurance
Product Review
Value for money and simple to follow
Value for money and simple to follow