Read what our customers are saying
Richard Hall -
RSPCA Pet Insurance
Service Review
On the basis of my original contact with your representative i found his courtesy and explanation of all options both helpful and welcome.
On the basis of my original contact with your representative i found his courtesy and explanation of all options both helpful and welcome.
Service Rating
Ming Chen -
RSPCA Pet Insurance
Service Review
like the way Peter communicate with me
Like the way peter communicate with me
Service Rating
Brooke Goodland -
RSPCA Pet Insurance
Service Review
My consultant was wonderful, polite and a pleasure to deal with!! Thank you
My consultant was wonderful, polite and a pleasure to deal with!! thank you
Service Rating
Campbell Merrylees -
RSPCA Pet Insurance
Service Review
The Lady i spoke to was brilliant , she was very friendly and very helpful
The lady i spoke to was brilliant , she was very friendly and very helpful
Service Rating
Jeremy Wharton -
RSPCA Pet Insurance
Service Review
Very thorough, Peter talked me through everything and all the options. Very courteous.
Very thorough, peter talked me through everything and all the options. very courteous.
Service Rating
Julie Andrews -
RSPCA Pet Insurance
Service Review
Helpful staff with good knowledge of their product. Will rate again after my first claim.
Helpful staff with good knowledge of their product. will rate again after my first claim.
Service Rating
KAREN SMITH -
RSPCA Pet Insurance
Service Review
EFFICIENT CUSTOMER SERVICE. SENT ENQUIRY AND WITHIN 10 MINUTES HAD A REP CALL TO SEE HOW THEY COULD ASSIST WITH THE PROCESS OF ME PURCHASING PET COVER. CONVENIENCE MADE ME STOP SHOPPING THE QUOTE.
Efficient customer service. sent enquiry and within 10 minutes had a rep call to see how they could assist with the process of me purchasing pet cover....
Service Rating
Amanda Scouler -
RSPCA Pet Insurance
Service Review
Very friendly and knowledgeable person on the phone made taking out a policy easy...
Very friendly and knowledgeable person on the phone made taking out a policy easy...
Service Rating
Mike Sewell -
RSPCA Pet Insurance
Service Review
Consultant was friendly, fully informed and employed a good selling technique without being too "pushy". Yes, I would buy from them again.
Consultant was friendly, fully informed and employed a good selling technique without being too "pushy". yes, i would buy from them again.
Service Rating
Stephanie Pinto-Bathgate -
RSPCA Pet Insurance
Service Review
Morgan was extremely helpful and not too pushy. She gave me time to decide on what options I wanted and discuss it with my husband. Excellent service, thank you Morgan!
Morgan was extremely helpful and not too pushy. she gave me time to decide on what options i wanted and discuss it with my husband. excellent service, thank...
Service Rating
Karmeille Lakay -
RSPCA Pet Insurance
Service Review
really easy and lovely service.
Really easy and lovely service.
Service Rating
Roy Smith -
RSPCA Pet Insurance
Service Review
The pet insurance was organised over the phone with Michael who was very helpful and pleasant to talk to. Unfortunately when I received my insurance certificate some of the information is incorrect so my dog appears to be uninsured.Dogs name incorrectly spelt sex of dog and date of birth incorrect.
The pet insurance was organised over the phone with michael who was very helpful and pleasant to talk to. unfortunately when i received my insurance...
Service Rating
Amanda Scouler -
RSPCA Pet Insurance
Service Review
On the basis of my original contact with your representative i found his courtesy and explanation of all options both helpful and welcome.
Very friendly and knowledgeable person on the phone made taking out a policy easy...
Service Rating
Stephanie Pinto-Bathgate -
RSPCA Pet Insurance
Service Review
like the way Peter communicate with me
Morgan was extremely helpful and not too pushy. she gave me time to decide on what options i wanted and discuss it with my husband. excellent service, thank...
Service Rating
Karmeille Lakay -
RSPCA Pet Insurance
Service Review
My consultant was wonderful, polite and a pleasure to deal with!! Thank you
Really easy and lovely service.
Service Rating
Michelle Murray -
RSPCA Pet Insurance
Service Review
The Lady i spoke to was brilliant , she was very friendly and very helpful
Customer service easy to access. claims are 80% of eligible vet bills. good choice of cover policies
Service Rating
Roy Smith -
RSPCA Pet Insurance
Service Review
Very thorough, Peter talked me through everything and all the options. Very courteous.
The pet insurance was organised over the phone with michael who was very helpful and pleasant to talk to. unfortunately when i received my insurance...
Service Rating
Annmarie Beech -
RSPCA Pet Insurance
Service Review
Helpful staff with good knowledge of their product. Will rate again after my first claim.
Friendly and helpful operatoryes i would
Service Rating
Brian Taylor -
RSPCA Pet Insurance
Service Review
EFFICIENT CUSTOMER SERVICE. SENT ENQUIRY AND WITHIN 10 MINUTES HAD A REP CALL TO SEE HOW THEY COULD ASSIST WITH THE PROCESS OF ME PURCHASING PET COVER. CONVENIENCE MADE ME STOP SHOPPING THE QUOTE.
Polite, informative, extremely pleasant and courteous
Service Rating
Gary Field -
RSPCA Pet Insurance
Service Review
Very friendly and knowledgeable person on the phone made taking out a policy easy...
Excellent customer service. helpful and full explanations regarding policy details were outlined.very courteous.
Service Rating
Declan Fahey -
RSPCA Pet Insurance
Service Review
Consultant was friendly, fully informed and employed a good selling technique without being too "pushy". Yes, I would buy from them again.
I was really appreciative of the fact that i received a call 15 minutes after submitting my enquiry from somebody who was willing to walk me through my policy...
Service Rating
Aimee Kiely -
RSPCA Pet Insurance
Service Review
Morgan was extremely helpful and not too pushy. She gave me time to decide on what options I wanted and discuss it with my husband. Excellent service, thank you Morgan!
Great customer service
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
really easy and lovely service.
The staff were really patient and willing to answer all my questions. they were super friendly and able to help me decide what cover would be best for my dog,...
Service Rating
Tim Sutherland -
RSPCA Pet Insurance
Service Review
The pet insurance was organised over the phone with Michael who was very helpful and pleasant to talk to. Unfortunately when I received my insurance certificate some of the information is incorrect so my dog appears to be uninsured.Dogs name incorrectly spelt sex of dog and date of birth incorrect.
Excellent follow up and explanation of offerings.