RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,091 4,084 2,801 customer reviews.
Rated /5 from 409140842801 Reviews
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Roy Smith -
RSPCA Pet Insurance
Service Review
The pet insurance was organised over the phone with Michael who was very helpful and pleasant to talk to. Unfortunately when I received my insurance certificate some of the information is incorrect so my dog appears to be uninsured. Dogs name incorrectly spelt sex of dog and date of birth incorrect.
The pet insurance was organised over the phone with michael who was very helpful and pleasant to talk to. unfortunately when i received my insurance...
Service Rating
Annmarie Beech -
RSPCA Pet Insurance
Product Review
Reasonable price to what I have researched
Service Review
Friendly and helpful operator Yes I would
Friendly and helpful operator yes i would
Product Rating
Service Rating
Karmeille Lakay -
RSPCA Pet Insurance
Product Review
my purchase seems to be perfect so far for my pet. I only just started this insurance plan so will see how it goes.
Service Review
really easy and lovely service.
Really easy and lovely service.
Product Rating
Service Rating
Peace of mind for pets
Michelle Murray -
RSPCA Pet Insurance
Product Review
Service Review
Customer service easy to access. Claims are 80% of eligible vet bills. Good choice of cover policies
Customer service easy to access. claims are 80% of eligible vet bills. good choice of cover policies
Product Rating
Service Rating
Brian Taylor -
RSPCA Pet Insurance
Product Review
Very clear and precise in explaining the whole process and procedure.
Service Review
Polite, informative, extremely pleasant and courteous
Polite, informative, extremely pleasant and courteous
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was really appreciative of the fact that I received a call 15 minutes after submitting my enquiry from somebody who was willing to walk me through my policy details
I was really appreciative of the fact that i received a call 15 minutes after submitting my enquiry from somebody who was willing to walk me through my policy...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great customer service !!!
Service Review
Great customer service
Great customer service
Product Rating
Service Rating
Excellent customer service
Gary Field -
RSPCA Pet Insurance
Product Review
Very competitive premiums and the policy covers more aspects than other pet insurance companies.
Service Review
Excellent customer service. Helpful and full explanations regarding policy details were outlined. Very courteous.
Excellent customer service. helpful and full explanations regarding policy details were outlined. very courteous.
Product Rating
Service Rating
Maria Kruger -
RSPCA Pet Insurance
Product Review
Wasn’t as good as prime ins
Service Review
The girl on the phone was wonderful and made it easy to understand
The girl on the phone was wonderful and made it easy to understand
Product Rating
Service Rating
Really friendly and helpful!
Jessica Ryan -
RSPCA Pet Insurance
Product Review
I got the basic accident cover, which is an awesome well rounded package if you just want accidents or injuries covered. And there is no excess which is a massive bonus!
Service Review
The staff were really patient and willing to answer all my questions. They were super friendly and able to help me decide what cover would be best for my dog, in regards to my financial status. Some of the proceeds go to the RSPCA which is awesome. They explained everything really clearly and we're just over all really lovely people, that was both Conan and Pia.
The staff were really patient and willing to answer all my questions. they were super friendly and able to help me decide what cover would be best for my dog,...
Product Rating
Service Rating
Pet insurance made easy
Tim Sutherland -
RSPCA Pet Insurance
Product Review
Great value for accident protection.
Service Review
Excellent follow up and explanation of offerings.
Excellent follow up and explanation of offerings.
Product Rating
Service Rating
Prompt and friendly
Amanda Georgiadis -
RSPCA Pet Insurance
Product Review
Seems to cover everything we need plus a little extra!
Service Review
I hadn’t even clicked off the selection page and had someone from the company call to see if I understood and was happy with what I was ready.. we have just purchased a puppy and it’s the first time getting pet insurance and found the girl I spoke to easy to converse with and she answered all my questions with ease.. it was a really great experience
I hadn’t even clicked off the selection page and had someone from the company call to see if i understood and was happy with what i was ready.. we have just...
Product Rating
Service Rating
Gary Field -
RSPCA Pet Insurance
Service Review
The pet insurance was organised over the phone with Michael who was very helpful and pleasant to talk to. Unfortunately when I received my insurance certificate some of the information is incorrect so my dog appears to be uninsured. Dogs name incorrectly spelt sex of dog and date of birth incorrect.
Excellent customer service. helpful and full explanations regarding policy details were outlined. very courteous.
Service Rating
Maria Kruger -
RSPCA Pet Insurance
Service Review
Friendly and helpful operator Yes I would
The girl on the phone was wonderful and made it easy to understand
Service Rating
Jessica Ryan -
RSPCA Pet Insurance
Service Review
really easy and lovely service.
The staff were really patient and willing to answer all my questions. they were super friendly and able to help me decide what cover would be best for my dog,...
Service Rating
Peace of mind for pets
Tim Sutherland -
RSPCA Pet Insurance
Service Review
Customer service easy to access. Claims are 80% of eligible vet bills. Good choice of cover policies
Excellent follow up and explanation of offerings.
Service Rating
Amanda Georgiadis -
RSPCA Pet Insurance
Service Review
Polite, informative, extremely pleasant and courteous
I hadn’t even clicked off the selection page and had someone from the company call to see if i understood and was happy with what i was ready.. we have just...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was really appreciative of the fact that I received a call 15 minutes after submitting my enquiry from somebody who was willing to walk me through my policy details
Someone called me to go through it as soon as i had started looking on the website - was a little disconcerting at first but actually very helpful
Service Rating
Martin Jack -
RSPCA Pet Insurance
Service Review
Great customer service
Very fast and efficient. very polite easy communication nice and mannered
Service Rating
Excellent customer service
Tim Bolton -
RSPCA Pet Insurance
Service Review
Excellent customer service. Helpful and full explanations regarding policy details were outlined. Very courteous.
Very good at follow up and polite and quick on the phone
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The girl on the phone was wonderful and made it easy to understand
Sales person was very knowledgeable and pleasant to deal with.
Service Rating
Really friendly and helpful!
Anne Lehwood -
RSPCA Pet Insurance
Service Review
The staff were really patient and willing to answer all my questions. They were super friendly and able to help me decide what cover would be best for my dog, in regards to my financial status. Some of the proceeds go to the RSPCA which is awesome. They explained everything really clearly and we're just over all really lovely people, that was both Conan and Pia.
Answered my questions. deferred signing up as i was walking my dog, then rang back at designated time. friendly and knowledgeable.
Service Rating
Pet insurance made easy
Lisa Buckingham -
RSPCA Pet Insurance
Service Review
Excellent follow up and explanation of offerings.
Great service the consultant was really great on explaining everything
Service Rating
Prompt and friendly
Trusted Customer -
RSPCA Pet Insurance
Service Review
I hadn’t even clicked off the selection page and had someone from the company call to see if I understood and was happy with what I was ready.. we have just purchased a puppy and it’s the first time getting pet insurance and found the girl I spoke to easy to converse with and she answered all my questions with ease.. it was a really great experience
Yes, they were great
Service Rating
Annmarie Beech -
RSPCA Pet Insurance
Product Review
Reasonable price to what I have researched
Reasonable price to what I have researched
Product Rating
Karmeille Lakay -
RSPCA Pet Insurance
Product Review
my purchase seems to be perfect so far for my pet. I only just started this insurance plan so will see how it goes.
my purchase seems to be perfect so far for my pet. I only just started this insurance plan so will see how it goes.
Product Rating
Peace of mind for pets
Michelle Murray -
RSPCA Pet Insurance
Product Review
Product Rating
Brian Taylor -
RSPCA Pet Insurance
Product Review
Very clear and precise in explaining the whole process and procedure.
Very clear and precise in explaining the whole process and procedure.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great customer service !!!
Great customer service !!!
Product Rating
Excellent customer service
Gary Field -
RSPCA Pet Insurance
Product Review
Very competitive premiums and the policy covers more aspects than other pet insurance companies.
Very competitive premiums and the policy covers more aspects than other pet insurance companies.
Product Rating
Maria Kruger -
RSPCA Pet Insurance
Product Review
Wasn’t as good as prime ins
Wasn’t as good as prime ins
Product Rating
Really friendly and helpful!
Jessica Ryan -
RSPCA Pet Insurance
Product Review
I got the basic accident cover, which is an awesome well rounded package if you just want accidents or injuries covered. And there is no excess which is a massive bonus!
I got the basic accident cover, which is an awesome well rounded package if you just want accidents or injuries covered. And there is no excess which is a massive bonus!
Product Rating
Pet insurance made easy
Tim Sutherland -
RSPCA Pet Insurance
Product Review
Great value for accident protection.
Great value for accident protection.
Product Rating
Prompt and friendly
Amanda Georgiadis -
RSPCA Pet Insurance
Product Review
Seems to cover everything we need plus a little extra!
Seems to cover everything we need plus a little extra!