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Have a policy that started before 1 April? Click here for important changes.

1300 777 220
Quote
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Get in touch with RSPCA Pet Insurance

Need a hand? Our friendly team is just a call or email away.

Manage your policy online

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Our customer portal

If you already have a policy with us, you can manage your details, submit a claim, and check your cover at any time via our customer portal!

Connect with our team

Whether you’re looking for a quote, have a question about your cover, or simply need some clarity on a claim, our team is always happy to help.
Call RSPCA Pet Insurance on

Give us a call

1300 777 220

 

From Mondays to Fridays, between 08:00 and 20:00 (AEST).

Leave your details and we’ll get in touch
Please select a question type.
Name is required.
Surname is required.
Please enter a valid mobile number.
Please enter a valid email address.
Please select a state/territory.
Please enter a message (min 6 characters).

By signing up to this form you consent to the collection, use, and disclosure of your personal information by RSPCA Pet Insurance Pty Ltd as set out here. Amongst other things, this consent enables us to call, text and/or email you about any of our insurance products.

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Write to us

Mail us at
RSPCA Pet Insurance
PO Box 550,
Kotara, Newcastle
NSW, 2289

Leave your details and we’ll get in touch
Please select a question type.
Name is required.
Surname is required.
Please enter a valid mobile number.
Please enter a valid email address.
Please select a state/territory.
Please enter a message (min 6 characters).

By signing up to this form you consent to the collection, use, and disclosure of your personal information by RSPCA Pet Insurance Pty Ltd as set out here. Amongst other things, this consent enables us to call, text and/or email you about any of our insurance products.

For policies purchased prior to 1 April 2026

Your policy is underwritten by Hollard Insurance.

 

For policy documentation (including Hollard Essentials and related documents) click here.

 

For claims, service enquiries or complaints, please use the contact details below.

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Customer portal

Click here
Call RSPCA Pet Insurance on
To call

1300 881 492
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To email

rspca@petsure.com.au

Please note that your policy may no longer be contributing to the RSPCA’s animal welfare initiatives.
The good news? Switching to a policy that does is simple.

Request a call back