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Read what our customers are saying

Sheryl Sinnamon - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

Insisted on telling me details over the phone when I simply wanted the quote/policy details emailed to me to peruse


Insisted on telling me details over the phone when i simply wanted the quote/policy details emailed to me to peruse

Service Rating

Ryan Schneider Walker - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent service


Excellent service

Service Rating

Debra Boyle - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Good customer service over the phone, very informative but not too much information that I felt overwhelmed.


Good customer service over the phone, very informative but not too much information that i felt overwhelmed.

Service Rating

Kaity Katsaridis - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Would definitely recommend...


Would definitely recommend...

Service Rating

ADRIAN BROWN - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Prompt response from requested quote by consultant who was knowledgeable. I would recommend to others


Prompt response from requested quote by consultant who was knowledgeable. i would recommend to others

Service Rating

Rosemary Pollard - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very informative .explained product clearly.excellent communicatorLilly.Pleasant experience no pressure to purchase.


Very informative .explained product clearly.excellent communicatorlilly.pleasant experience no pressure to purchase.

Service Rating

Christine Cavill - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful. Explaining fully and easily understood. Very courtiuos and polite.


Very helpful. explaining fully and easily understood. very courtiuos and polite.

Service Rating

Karin Courts-Foster - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

She was polite enough, but read information out like a robot. I'm sure this is how she was trained. The whole pet insurance quoting phone call felt really robotic and used car sales-ish.


She was polite enough, but read information out like a robot. i'm sure this is how she was trained. the whole pet insurance quoting phone call felt really...

Service Rating

Nikie Chand - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful


Very helpful

Service Rating

John Bedggood - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and pleasant personality, was able to explain the policy in laymans terms.


Very helpful and pleasant personality, was able to explain the policy in laymans terms.

Service Rating

Vikki Gilchrist - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Great salesperson but a bit pushy. I would rather not have given my bank details until I had time to read the documents


Great salesperson but a bit pushy. i would rather not have given my bank details until i had time to read the documents

Service Rating

Pawel Malecki - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Friendly, efficient, showed empathy and made it easy!


Friendly, efficient, showed empathy and made it easy!

Service Rating

Nikie Chand - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

Insisted on telling me details over the phone when I simply wanted the quote/policy details emailed to me to peruse


Very helpful

Service Rating

John Bedggood - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent service


Very helpful and pleasant personality, was able to explain the policy in laymans terms.

Service Rating

Vikki Gilchrist - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Good customer service over the phone, very informative but not too much information that I felt overwhelmed.


Great salesperson but a bit pushy. i would rather not have given my bank details until i had time to read the documents

Service Rating

Sandy Wilson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Would definitely recommend...


Great customer service the lady was so helpful well mannered highly recommend you guys to everyone it was a pleasure to call yous

Service Rating

Margaret Mackie - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Prompt response from requested quote by consultant who was knowledgeable. I would recommend to others


Staff were very friendly and informative. called me when it suited me.

Service Rating

Pawel Malecki - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very informative .explained product clearly.excellent communicatorLilly.Pleasant experience no pressure to purchase.


Friendly, efficient, showed empathy and made it easy!

Service Rating

Wence Buenacosa - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful. Explaining fully and easily understood. Very courtiuos and polite.


Explained well

Service Rating

Lisbeth Cock - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

She was polite enough, but read information out like a robot. I'm sure this is how she was trained. The whole pet insurance quoting phone call felt really robotic and used car sales-ish.


Every thing was explained well and my questions were answered until l understood it all. the sales lady is very nice.

Service Rating

Robyn Hanigan - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful


I had courteous service from 2 different officers. efficient and helpful service.

Service Rating

Kerri Mcgilchrist - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and pleasant personality, was able to explain the policy in laymans terms.


Fantastic warm friendly service. so helpful talking to someone. helped me choose correct policy for my dogs. easy process. thanks

Service Rating

Peter Timpson - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Great salesperson but a bit pushy. I would rather not have given my bank details until I had time to read the documents


Information, explanation, speed of cover and helpfulness all excellent

Service Rating

Tayla Kliests - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Friendly, efficient, showed empathy and made it easy!


Very helpful and explained everything.

Service Rating