Read what our customers are saying
Sheryl Sinnamon -
RSPCA Pet Insurance
Service Review
Insisted on telling me details over the phone when I simply wanted the quote/policy details emailed to me to peruse
Insisted on telling me details over the phone when i simply wanted the quote/policy details emailed to me to peruse
Service Rating
Ryan Schneider Walker -
RSPCA Pet Insurance
Service Review
Excellent service
Excellent service
Service Rating
Debra Boyle -
RSPCA Pet Insurance
Service Review
Good customer service over the phone, very informative but not too much information that I felt overwhelmed.
Good customer service over the phone, very informative but not too much information that i felt overwhelmed.
Service Rating
Kaity Katsaridis -
RSPCA Pet Insurance
Service Review
Would definitely recommend...
Would definitely recommend...
Service Rating
ADRIAN BROWN -
RSPCA Pet Insurance
Service Review
Prompt response from requested quote by consultant who was knowledgeable. I would recommend to others
Prompt response from requested quote by consultant who was knowledgeable. i would recommend to others
Service Rating
Rosemary Pollard -
RSPCA Pet Insurance
Service Review
Very informative .explained product clearly.excellent communicatorLilly.Pleasant experience no pressure to purchase.
Very informative .explained product clearly.excellent communicatorlilly.pleasant experience no pressure to purchase.
Service Rating
Christine Cavill -
RSPCA Pet Insurance
Service Review
Very helpful. Explaining fully and easily understood. Very courtiuos and polite.
Very helpful. explaining fully and easily understood. very courtiuos and polite.
Service Rating
Karin Courts-Foster -
RSPCA Pet Insurance
Service Review
She was polite enough, but read information out like a robot. I'm sure this is how she was trained. The whole pet insurance quoting phone call felt really robotic and used car sales-ish.
She was polite enough, but read information out like a robot. i'm sure this is how she was trained. the whole pet insurance quoting phone call felt really...
Service Rating
Nikie Chand -
RSPCA Pet Insurance
Service Review
Very helpful
Very helpful
Service Rating
John Bedggood -
RSPCA Pet Insurance
Service Review
Very helpful and pleasant personality, was able to explain the policy in laymans terms.
Very helpful and pleasant personality, was able to explain the policy in laymans terms.
Service Rating
Vikki Gilchrist -
RSPCA Pet Insurance
Service Review
Great salesperson but a bit pushy. I would rather not have given my bank details until I had time to read the documents
Great salesperson but a bit pushy. i would rather not have given my bank details until i had time to read the documents
Service Rating
Pawel Malecki -
RSPCA Pet Insurance
Service Review
Friendly, efficient, showed empathy and made it easy!
Friendly, efficient, showed empathy and made it easy!
Service Rating
Nikie Chand -
RSPCA Pet Insurance
Service Review
Insisted on telling me details over the phone when I simply wanted the quote/policy details emailed to me to peruse
Very helpful
Service Rating
John Bedggood -
RSPCA Pet Insurance
Service Review
Excellent service
Very helpful and pleasant personality, was able to explain the policy in laymans terms.
Service Rating
Vikki Gilchrist -
RSPCA Pet Insurance
Service Review
Good customer service over the phone, very informative but not too much information that I felt overwhelmed.
Great salesperson but a bit pushy. i would rather not have given my bank details until i had time to read the documents
Service Rating
Sandy Wilson -
RSPCA Pet Insurance
Service Review
Would definitely recommend...
Great customer service the lady was so helpful well mannered highly recommend you guys to everyone it was a pleasure to call yous
Service Rating
Margaret Mackie -
RSPCA Pet Insurance
Service Review
Prompt response from requested quote by consultant who was knowledgeable. I would recommend to others
Staff were very friendly and informative. called me when it suited me.
Service Rating
Pawel Malecki -
RSPCA Pet Insurance
Service Review
Very informative .explained product clearly.excellent communicatorLilly.Pleasant experience no pressure to purchase.
Friendly, efficient, showed empathy and made it easy!
Service Rating
Wence Buenacosa -
RSPCA Pet Insurance
Service Review
Very helpful. Explaining fully and easily understood. Very courtiuos and polite.
Explained well
Service Rating
Lisbeth Cock -
RSPCA Pet Insurance
Service Review
She was polite enough, but read information out like a robot. I'm sure this is how she was trained. The whole pet insurance quoting phone call felt really robotic and used car sales-ish.
Every thing was explained well and my questions were answered until l understood it all. the sales lady is very nice.
Service Rating
Robyn Hanigan -
RSPCA Pet Insurance
Service Review
Very helpful
I had courteous service from 2 different officers. efficient and helpful service.
Service Rating
Kerri Mcgilchrist -
RSPCA Pet Insurance
Service Review
Very helpful and pleasant personality, was able to explain the policy in laymans terms.
Fantastic warm friendly service. so helpful talking to someone. helped me choose correct policy for my dogs. easy process. thanks
Service Rating
Peter Timpson -
RSPCA Pet Insurance
Service Review
Great salesperson but a bit pushy. I would rather not have given my bank details until I had time to read the documents
Information, explanation, speed of cover and helpfulness all excellent
Service Rating
Tayla Kliests -
RSPCA Pet Insurance
Service Review
Friendly, efficient, showed empathy and made it easy!
Very helpful and explained everything.