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Read what our customers are saying

Trusted Customer - Rated 2 out of 5

RSPCA Pet Insurance

Product Review

I haven’t continued with this purchase as the price was nearly double the racq policy I have gone with ... I have to wonder why?

Service Review

Insisted on telling me details over the phone when I simply wanted the quote/policy details emailed to me to peruse


Insisted on telling me details over the phone when i simply wanted the quote/policy details emailed to me to peruse

Product Rating

Service Rating

Godfrey Sherwin - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

The staff I spoke to were very easy to talk to. Thank you, staff.

Service Review

The service was excellent and on both occasions that I contacted RSPCA Pet Insurance, first for a quote and then for a purchase the people on the phone were very helpful. A pleasure to deal with.


The service was excellent and on both occasions that i contacted rspca pet insurance, first for a quote and then for a purchase the people on the phone were...

Product Rating

Service Rating

Ryan Schneider Walker - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Excellent service


Excellent service

Product Rating

Service Rating

Danelle Puna - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Awesome service and very friendly sales person

Service Review

Very proffessional and explained the policy in detail to make my decision easier


Very proffessional and explained the policy in detail to make my decision easier

Product Rating

Service Rating

Karin Courts-Foster - Rated 2.5 out of 5

RSPCA Pet Insurance

Product Review

Your policy price for my two dogs is $500 more than the insurer we decided to go with. Same policy coverage for the most part and possibly the less expensive one has better coverage, i.e., no limit on tick treatment, etc.

Service Review

She was polite enough, but read information out like a robot. I'm sure this is how she was trained. The whole pet insurance quoting phone call felt really robotic and used car sales-ish.


She was polite enough, but read information out like a robot. i'm sure this is how she was trained. the whole pet insurance quoting phone call felt really...

Product Rating

Service Rating

Prompt response. competitive rates. great consultant

ADRIAN BROWN - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Appropriate insurance for my 3 pets with competitive rates

Service Review

Prompt response from requested quote by consultant who was knowledgeable. I would recommend to others


Prompt response from requested quote by consultant who was knowledgeable. i would recommend to others

Product Rating

Service Rating

Would recommend this to all my friends

Christine Cavill - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful. Explaining fully and easily understood. Very courtiuos and polite.


Very helpful. explaining fully and easily understood. very courtiuos and polite.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Would definitely recommend...


Would definitely recommend...

Service Rating

Professional customer service

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Good customer service over the phone, very informative but not too much information that I felt overwhelmed.


Good customer service over the phone, very informative but not too much information that i felt overwhelmed.

Service Rating

Excellent.

Rosemary Pollard - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very informative .explained product clearly.excellent communicatorLilly.Pleasant experience no pressure to purchase.


Very informative .explained product clearly.excellent communicatorlilly.pleasant experience no pressure to purchase.

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Great salesperson but a bit pushy. I would rather not have given my bank details until I had time to read the documents


Great salesperson but a bit pushy. i would rather not have given my bank details until i had time to read the documents

Service Rating

Nikie Chand - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful


Very helpful

Service Rating

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

Insisted on telling me details over the phone when I simply wanted the quote/policy details emailed to me to peruse


Would definitely recommend...

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The service was excellent and on both occasions that I contacted RSPCA Pet Insurance, first for a quote and then for a purchase the people on the phone were very helpful. A pleasure to deal with.


Good customer service over the phone, very informative but not too much information that i felt overwhelmed.

Service Rating

Rosemary Pollard - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent service


Very informative .explained product clearly.excellent communicatorlilly.pleasant experience no pressure to purchase.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very proffessional and explained the policy in detail to make my decision easier


Great salesperson but a bit pushy. i would rather not have given my bank details until i had time to read the documents

Service Rating

Nikie Chand - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

She was polite enough, but read information out like a robot. I'm sure this is how she was trained. The whole pet insurance quoting phone call felt really robotic and used car sales-ish.


Very helpful

Service Rating

Prompt response. competitive rates. great consultant

John Bedggood - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Prompt response from requested quote by consultant who was knowledgeable. I would recommend to others


Very helpful and pleasant personality, was able to explain the policy in laymans terms.

Service Rating

Would recommend this to all my friends

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful. Explaining fully and easily understood. Very courtiuos and polite.


Staff were very friendly and informative. called me when it suited me.

Service Rating

Sandy Wilson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Would definitely recommend...


Great customer service the lady was so helpful well mannered highly recommend you guys to everyone it was a pleasure to call yous

Service Rating

Professional customer service

Pawel Malecki - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Good customer service over the phone, very informative but not too much information that I felt overwhelmed.


Friendly, efficient, showed empathy and made it easy!

Service Rating

Excellent.

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very informative .explained product clearly.excellent communicatorLilly.Pleasant experience no pressure to purchase.


Explained well

Service Rating

Robyn Hanigan - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Great salesperson but a bit pushy. I would rather not have given my bank details until I had time to read the documents


I had courteous service from 2 different officers. efficient and helpful service.

Service Rating

Peter Timpson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful


Information, explanation, speed of cover and helpfulness all excellent

Service Rating

Trusted Customer - Rated 1 out of 5

RSPCA Pet Insurance

Product Review

I haven’t continued with this purchase as the price was nearly double the racq policy I have gone with ... I have to wonder why?


I haven’t continued with this purchase as the price was nearly double the racq policy I have gone with ... I have to wonder why?

Product Rating

Godfrey Sherwin - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

The staff I spoke to were very easy to talk to. Thank you, staff.


The staff I spoke to were very easy to talk to. Thank you, staff.

Product Rating

Ryan Schneider Walker - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Danelle Puna - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Awesome service and very friendly sales person


Awesome service and very friendly sales person

Product Rating

Karin Courts-Foster - Rated 2 out of 5

RSPCA Pet Insurance

Product Review

Your policy price for my two dogs is $500 more than the insurer we decided to go with. Same policy coverage for the most part and possibly the less expensive one has better coverage, i.e., no limit on tick treatment, etc.


Your policy price for my two dogs is $500 more than the insurer we decided to go with. Same policy coverage for the most part and possibly the less expensive one has better coverage, i.e., no limit on tick treatment, etc.

Product Rating

Prompt response. competitive rates. great consultant

ADRIAN BROWN - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Appropriate insurance for my 3 pets with competitive rates


Appropriate insurance for my 3 pets with competitive rates

Product Rating