Read what our customers are saying
Martin Goossens -
RSPCA Pet Insurance
Service Review
Poor service in the departments, have talked to someone already
Poor service in the departments, have talked to someone already
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
80% coverage and helping other animals in need
Service Review
After doing quote I was going to wait till today to call but I didn’t need to as Mick called me about 10mins after doing the quote, He was a lovely young man that spoke with me Amanda and my Son Jèan as I am the secondary on the policy as Blue is Jèan’s puppy, He was very polite and answered all my questions, and I also like the fact that proceeds go towards looking after other gorgeous animals and that you pay up to 80% thank you RSPCA and Mick have a great day .
After doing quote i was going to wait till today to call but i didn’t need to as mick called me about 10mins after doing the quote, he was a lovely young man...
Product Rating
Service Rating
Fiona Stanbury -
RSPCA Pet Insurance
Service Review
Very friendly and helpful
Very friendly and helpful
Service Rating
Angelica Palacio -
RSPCA Pet Insurance
Service Review
Very transparent, and patient
Very transparent, and patient
Service Rating
Susan Dondas -
RSPCA Pet Insurance
Service Review
Very helpful, explained the pet plan in clear detail answered all questions very friendly
Very helpful, explained the pet plan in clear detail answered all questions very friendly
Service Rating
Kylie Wheeler -
RSPCA Pet Insurance
Service Review
Sebastian was very helpful Happy to go over everything thoroughly Great product knowledge Lovely character Easy to talk to
Sebastian was very helpful happy to go over everything thoroughly great product knowledge lovely character easy to talk to
Service Rating
Kerstin Payne -
RSPCA Pet Insurance
Service Review
Staff quick to establish and sign me up but once I found out that no cover for prexisting skin condition I wanted to cancel then I was told it will take two days to cancel my policy. Do I have to keep chasing and follow up.
Staff quick to establish and sign me up but once i found out that no cover for prexisting skin condition i wanted to cancel then i was told it will take two...
Service Rating
Edward Penno -
RSPCA Pet Insurance
Service Review
Yes
Yes
Service Rating
Stephanie Koch -
RSPCA Pet Insurance
Service Review
The sales representative was very clear, knowledgeable and friendly, giving me all the details I needed to make an informed decision
The sales representative was very clear, knowledgeable and friendly, giving me all the details i needed to make an informed decision
Service Rating
Richard Ly -
RSPCA Pet Insurance
Service Review
Well spoken
Well spoken
Service Rating
Lorna Bell -
RSPCA Pet Insurance
Service Review
Very helpful and the thought off helping other animals is great also insuring my dog jack
Very helpful and the thought off helping other animals is great also insuring my dog jack
Service Rating
Lee Owen -
RSPCA Pet Insurance
Service Review
The service and information was great but i have not made a claim as yet.
The service and information was great but i have not made a claim as yet.
Service Rating
Edward Penno -
RSPCA Pet Insurance
Service Review
Poor service in the departments, have talked to someone already
Yes
Service Rating
Richard Ly -
RSPCA Pet Insurance
Service Review
After doing quote I was going to wait till today to call but I didn’t need to as Mick called me about 10mins after doing the quote, He was a lovely young man that spoke with me Amanda and my Son Jèan as I am the secondary on the policy as Blue is Jèan’s puppy, He was very polite and answered all my questions, and I also like the fact that proceeds go towards looking after other gorgeous animals and that you pay up to 80% thank you RSPCA and Mick have a great day .
Well spoken
Service Rating
Stephanie Koch -
RSPCA Pet Insurance
Service Review
Very friendly and helpful
The sales representative was very clear, knowledgeable and friendly, giving me all the details i needed to make an informed decision
Service Rating
Lee Owen -
RSPCA Pet Insurance
Service Review
Very transparent, and patient
The service and information was great but i have not made a claim as yet.
Service Rating
Lucy Campagna -
RSPCA Pet Insurance
Service Review
Very helpful, explained the pet plan in clear detail answered all questions very friendly
Was so helpful and kind and i understood everything
Service Rating
Harry Brazil -
RSPCA Pet Insurance
Service Review
Sebastian was very helpful Happy to go over everything thoroughly Great product knowledge Lovely character Easy to talk to
Great service!!! explained clearly!!! help to suit it my needs!!!!
Service Rating
Damen Hiepner -
RSPCA Pet Insurance
Service Review
Staff quick to establish and sign me up but once I found out that no cover for prexisting skin condition I wanted to cancel then I was told it will take two days to cancel my policy. Do I have to keep chasing and follow up.
The lady who helped me was very friendly and constantly asked me if i understood the policy.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Yes
Awesome customer service friendly made it so easy to organise insurance very happy with rspca services
Service Rating
Kate Walker -
RSPCA Pet Insurance
Service Review
The sales representative was very clear, knowledgeable and friendly, giving me all the details I needed to make an informed decision
Really friendly, helpful and relatable. i liked that she asked about my pet and didn't rush me along.
Service Rating
Scott Kelly -
RSPCA Pet Insurance
Service Review
Well spoken
Made an effort to help me sign up, after my other pet insurer doubled the premium every year because they don't want to insure labradors.
Service Rating
Margaret Redding -
RSPCA Pet Insurance
Service Review
Very helpful and the thought off helping other animals is great also insuring my dog jack
Friendly service , polite telephone manner .
Service Rating
Ella Rokotyan -
RSPCA Pet Insurance
Service Review
The service and information was great but i have not made a claim as yet.
Got my address wrong. after i confirmed it twice. and it is still wrong...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
80% coverage and helping other animals in need
80% coverage and helping other animals in need