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Read what our customers are saying

Martin Goossens - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

Poor service in the departments, have talked to someone already


Poor service in the departments, have talked to someone already

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

80% coverage and helping other animals in need

Service Review

After doing quote I was going to wait till today to call but I didn’t need to as Mick called me about 10mins after doing the quote, He was a lovely young man that spoke with me Amanda and my Son Jèan as I am the secondary on the policy as Blue is Jèan’s puppy, He was very polite and answered all my questions, and I also like the fact that proceeds go towards looking after other gorgeous animals and that you pay up to 80% thank you RSPCA and Mick have a great day .


After doing quote i was going to wait till today to call but i didn’t need to as mick called me about 10mins after doing the quote, he was a lovely young man...

Product Rating

Service Rating

Fiona Stanbury - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and helpful


Very friendly and helpful

Service Rating

Angelica Palacio - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very transparent, and patient


Very transparent, and patient

Service Rating

Susan Dondas - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful, explained the pet plan in clear detail answered all questions very friendly


Very helpful, explained the pet plan in clear detail answered all questions very friendly

Service Rating

Kylie Wheeler - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Sebastian was very helpful Happy to go over everything thoroughly Great product knowledge Lovely character Easy to talk to


Sebastian was very helpful happy to go over everything thoroughly great product knowledge lovely character easy to talk to

Service Rating

Kerstin Payne - Rated 2 out of 5

RSPCA Pet Insurance

Service Review

Staff quick to establish and sign me up but once I found out that no cover for prexisting skin condition I wanted to cancel then I was told it will take two days to cancel my policy. Do I have to keep chasing and follow up.


Staff quick to establish and sign me up but once i found out that no cover for prexisting skin condition i wanted to cancel then i was told it will take two...

Service Rating

Edward Penno - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Yes


Yes

Service Rating

Stephanie Koch - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The sales representative was very clear, knowledgeable and friendly, giving me all the details I needed to make an informed decision


The sales representative was very clear, knowledgeable and friendly, giving me all the details i needed to make an informed decision

Service Rating

Richard Ly - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Well spoken


Well spoken

Service Rating

Lorna Bell - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and the thought off helping other animals is great also insuring my dog jack


Very helpful and the thought off helping other animals is great also insuring my dog jack

Service Rating

Lee Owen - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The service and information was great but i have not made a claim as yet.


The service and information was great but i have not made a claim as yet.

Service Rating

Edward Penno - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

Poor service in the departments, have talked to someone already


Yes

Service Rating

Richard Ly - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

After doing quote I was going to wait till today to call but I didn’t need to as Mick called me about 10mins after doing the quote, He was a lovely young man that spoke with me Amanda and my Son Jèan as I am the secondary on the policy as Blue is Jèan’s puppy, He was very polite and answered all my questions, and I also like the fact that proceeds go towards looking after other gorgeous animals and that you pay up to 80% thank you RSPCA and Mick have a great day .


Well spoken

Service Rating

Stephanie Koch - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and helpful


The sales representative was very clear, knowledgeable and friendly, giving me all the details i needed to make an informed decision

Service Rating

Lee Owen - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very transparent, and patient


The service and information was great but i have not made a claim as yet.

Service Rating

Lucy Campagna - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful, explained the pet plan in clear detail answered all questions very friendly


Was so helpful and kind and i understood everything

Service Rating

Harry Brazil - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Sebastian was very helpful Happy to go over everything thoroughly Great product knowledge Lovely character Easy to talk to


Great service!!! explained clearly!!! help to suit it my needs!!!!

Service Rating

Damen Hiepner - Rated 2 out of 5

RSPCA Pet Insurance

Service Review

Staff quick to establish and sign me up but once I found out that no cover for prexisting skin condition I wanted to cancel then I was told it will take two days to cancel my policy. Do I have to keep chasing and follow up.


The lady who helped me was very friendly and constantly asked me if i understood the policy.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Yes


Awesome customer service friendly made it so easy to organise insurance very happy with rspca services

Service Rating

Kate Walker - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The sales representative was very clear, knowledgeable and friendly, giving me all the details I needed to make an informed decision


Really friendly, helpful and relatable. i liked that she asked about my pet and didn't rush me along.

Service Rating

Scott Kelly - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Well spoken


Made an effort to help me sign up, after my other pet insurer doubled the premium every year because they don't want to insure labradors.

Service Rating

Margaret Redding - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and the thought off helping other animals is great also insuring my dog jack


Friendly service , polite telephone manner .

Service Rating

Ella Rokotyan - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The service and information was great but i have not made a claim as yet.


Got my address wrong. after i confirmed it twice. and it is still wrong...

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

80% coverage and helping other animals in need


80% coverage and helping other animals in need

Product Rating