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Read what our customers are saying

10/10 - highly recommended service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Ryan, my customer service agent, was incredibly helpful, accommodating, patient, provided me with all information about my insurance, answered all my queries comprehensively, was professional and kind. The cover provided is perfect for me, tailored specifically for myself and my pet, at a great price and the contribution to RSPCA is a deciding factor for me.


Ryan, my customer service agent, was incredibly helpful, accommodating, patient, provided me with all information about my insurance, answered all my queries...

Product Rating

Service Rating

Elizabeth Tran - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful, friendly and knowledgeable customer service. Never felt like I was being coerced into buying the product, and he addressed all of my questions professionally


Very helpful, friendly and knowledgeable customer service. never felt like i was being coerced into buying the product, and he addressed all of my questions...

Service Rating

Trent Stevenson - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

They were very keen to help but I felt very pressured to get insurance and the calls were pretty consistent. It felt like I was in a cheap used car yard getting given the pressure treatment


They were very keen to help but i felt very pressured to get insurance and the calls were pretty consistent. it felt like i was in a cheap used car yard...

Service Rating

Susan Wheeler - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Informative without being too pushy.


Informative without being too pushy.

Service Rating

Rod Bawden - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

prompt, very plain in explanation of policy. polite and concise


Prompt, very plain in explanation of policy. polite and concise

Service Rating

Deidre Frederickson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The person I spoke to was very helpful and answered all my questions so I had no problems getting this insurance


The person i spoke to was very helpful and answered all my questions so i had no problems getting this insurance

Service Rating

Phoenix Cumming - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They were very nice and professional!


They were very nice and professional!

Service Rating

Christina Bennett - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very efficient,helpful,knowledgable and polite.


Very efficient,helpful,knowledgable and polite.

Service Rating

Stavroula Psaroulis - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They explain everything that I ask then about the pet insurance


They explain everything that i ask then about the pet insurance

Service Rating

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Have not claimed yet but so far quality is good

Service Review

Very good customer service, portion goes to RSPCA and good pet cover.


Very good customer service, portion goes to rspca and good pet cover.

Product Rating

Service Rating

I insure my life, why not my puppies

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The guy that rang me was polite, friendly and knowledgeable. Only feedback I have is the lengthy disclosure the poor guy had to recite! But he did well. Also why Dental not included. Everything else is fine and happily support RSPCS


The guy that rang me was polite, friendly and knowledgeable. only feedback i have is the lengthy disclosure the poor guy had to recite! but he did well. also...

Service Rating

Dennis Smith - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Explained all about the policy very well


Explained all about the policy very well

Service Rating

10/10 - highly recommended service

Christina Bennett - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Ryan, my customer service agent, was incredibly helpful, accommodating, patient, provided me with all information about my insurance, answered all my queries comprehensively, was professional and kind. The cover provided is perfect for me, tailored specifically for myself and my pet, at a great price and the contribution to RSPCA is a deciding factor for me.


Very efficient,helpful,knowledgable and polite.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful, friendly and knowledgeable customer service. Never felt like I was being coerced into buying the product, and he addressed all of my questions professionally


Very good customer service, portion goes to rspca and good pet cover.

Service Rating

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

They were very keen to help but I felt very pressured to get insurance and the calls were pretty consistent. It felt like I was in a cheap used car yard getting given the pressure treatment


The guy that rang me was polite, friendly and knowledgeable. only feedback i have is the lengthy disclosure the poor guy had to recite! but he did well. also...

Service Rating

LISA GARRATT - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Informative without being too pushy.


My experience was that you have very helpful informative staff and it made it easy to understand all about pet insurance.

Service Rating

Sophie Luff - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

prompt, very plain in explanation of policy. polite and concise


Very easy process with good, clear info.

Service Rating

Dennis Smith - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The person I spoke to was very helpful and answered all my questions so I had no problems getting this insurance


Explained all about the policy very well

Service Rating

Suresh Patel - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They were very nice and professional!


Overall excellent service

Service Rating

Paul Ottaway - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very efficient,helpful,knowledgable and polite.


It was simple when i enrolled online by myself. it became more complicated when i got phone calls to offer different services, then had to cancel my original...

Service Rating

Cheryl Grimes - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They explain everything that I ask then about the pet insurance


I was att ended to by sofia , hope correct spelling , and at all times i found her very patient easy to understand and helpful..,

Service Rating

Rhonda Russell - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very good customer service, portion goes to RSPCA and good pet cover.


Great customer service.

Service Rating

I insure my life, why not my puppies

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The guy that rang me was polite, friendly and knowledgeable. Only feedback I have is the lengthy disclosure the poor guy had to recite! But he did well. Also why Dental not included. Everything else is fine and happily support RSPCS


After adopting our kitten from rspca wanted to continue with insurance. went on line and was phoned immediately....something i know happens with a lot of...

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Explained all about the policy very well


Prompt and polite service and i like the gact that 10%goes to animal welfare.

Service Rating

10/10 - highly recommended service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Have not claimed yet but so far quality is good


Have not claimed yet but so far quality is good

Product Rating