Read what our customers are saying
10/10 - highly recommended service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Ryan, my customer service agent, was incredibly helpful, accommodating, patient, provided me with all information about my insurance, answered all my queries comprehensively, was professional and kind. The cover provided is perfect for me, tailored specifically for myself and my pet, at a great price and the contribution to RSPCA is a deciding factor for me.
Ryan, my customer service agent, was incredibly helpful, accommodating, patient, provided me with all information about my insurance, answered all my queries...
Product Rating
Service Rating
Elizabeth Tran -
RSPCA Pet Insurance
Service Review
Very helpful, friendly and knowledgeable customer service. Never felt like I was being coerced into buying the product, and he addressed all of my questions professionally
Very helpful, friendly and knowledgeable customer service. never felt like i was being coerced into buying the product, and he addressed all of my questions...
Service Rating
Trent Stevenson -
RSPCA Pet Insurance
Service Review
They were very keen to help but I felt very pressured to get insurance and the calls were pretty consistent. It felt like I was in a cheap used car yard getting given the pressure treatment
They were very keen to help but i felt very pressured to get insurance and the calls were pretty consistent. it felt like i was in a cheap used car yard...
Service Rating
Susan Wheeler -
RSPCA Pet Insurance
Service Review
Informative without being too pushy.
Informative without being too pushy.
Service Rating
Rod Bawden -
RSPCA Pet Insurance
Service Review
prompt, very plain in explanation of policy. polite and concise
Prompt, very plain in explanation of policy. polite and concise
Service Rating
Deidre Frederickson -
RSPCA Pet Insurance
Service Review
The person I spoke to was very helpful and answered all my questions so I had no problems getting this insurance
The person i spoke to was very helpful and answered all my questions so i had no problems getting this insurance
Service Rating
Phoenix Cumming -
RSPCA Pet Insurance
Service Review
They were very nice and professional!
They were very nice and professional!
Service Rating
Christina Bennett -
RSPCA Pet Insurance
Service Review
Very efficient,helpful,knowledgable and polite.
Very efficient,helpful,knowledgable and polite.
Service Rating
Stavroula Psaroulis -
RSPCA Pet Insurance
Service Review
They explain everything that I ask then about the pet insurance
They explain everything that i ask then about the pet insurance
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Have not claimed yet but so far quality is good
Service Review
Very good customer service, portion goes to RSPCA and good pet cover.
Very good customer service, portion goes to rspca and good pet cover.
Product Rating
Service Rating
I insure my life, why not my puppies
Trusted Customer -
RSPCA Pet Insurance
Service Review
The guy that rang me was polite, friendly and knowledgeable. Only feedback I have is the lengthy disclosure the poor guy had to recite! But he did well. Also why Dental not included. Everything else is fine and happily support RSPCS
The guy that rang me was polite, friendly and knowledgeable. only feedback i have is the lengthy disclosure the poor guy had to recite! but he did well. also...
Service Rating
Dennis Smith -
RSPCA Pet Insurance
Service Review
Explained all about the policy very well
Explained all about the policy very well
Service Rating
10/10 - highly recommended service
Christina Bennett -
RSPCA Pet Insurance
Service Review
Ryan, my customer service agent, was incredibly helpful, accommodating, patient, provided me with all information about my insurance, answered all my queries comprehensively, was professional and kind. The cover provided is perfect for me, tailored specifically for myself and my pet, at a great price and the contribution to RSPCA is a deciding factor for me.
Very efficient,helpful,knowledgable and polite.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful, friendly and knowledgeable customer service. Never felt like I was being coerced into buying the product, and he addressed all of my questions professionally
Very good customer service, portion goes to rspca and good pet cover.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
They were very keen to help but I felt very pressured to get insurance and the calls were pretty consistent. It felt like I was in a cheap used car yard getting given the pressure treatment
The guy that rang me was polite, friendly and knowledgeable. only feedback i have is the lengthy disclosure the poor guy had to recite! but he did well. also...
Service Rating
LISA GARRATT -
RSPCA Pet Insurance
Service Review
Informative without being too pushy.
My experience was that you have very helpful informative staff and it made it easy to understand all about pet insurance.
Service Rating
Sophie Luff -
RSPCA Pet Insurance
Service Review
prompt, very plain in explanation of policy. polite and concise
Very easy process with good, clear info.
Service Rating
Dennis Smith -
RSPCA Pet Insurance
Service Review
The person I spoke to was very helpful and answered all my questions so I had no problems getting this insurance
Explained all about the policy very well
Service Rating
Suresh Patel -
RSPCA Pet Insurance
Service Review
They were very nice and professional!
Overall excellent service
Service Rating
Paul Ottaway -
RSPCA Pet Insurance
Service Review
Very efficient,helpful,knowledgable and polite.
It was simple when i enrolled online by myself. it became more complicated when i got phone calls to offer different services, then had to cancel my original...
Service Rating
Cheryl Grimes -
RSPCA Pet Insurance
Service Review
They explain everything that I ask then about the pet insurance
I was att ended to by sofia , hope correct spelling , and at all times i found her very patient easy to understand and helpful..,
Service Rating
Rhonda Russell -
RSPCA Pet Insurance
Service Review
Very good customer service, portion goes to RSPCA and good pet cover.
Great customer service.
Service Rating
I insure my life, why not my puppies
Trusted Customer -
RSPCA Pet Insurance
Service Review
The guy that rang me was polite, friendly and knowledgeable. Only feedback I have is the lengthy disclosure the poor guy had to recite! But he did well. Also why Dental not included. Everything else is fine and happily support RSPCS
After adopting our kitten from rspca wanted to continue with insurance. went on line and was phoned immediately....something i know happens with a lot of...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Explained all about the policy very well
Prompt and polite service and i like the gact that 10%goes to animal welfare.
Service Rating
10/10 - highly recommended service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Have not claimed yet but so far quality is good
Have not claimed yet but so far quality is good