Read what our customers are saying
Caroline Miller -
RSPCA Pet Insurance
Service Review
Very informative and just what we were after
Very informative and just what we were after
Service Rating
Acceptable policy but rspca headline is a distortion of reality.
Trusted Customer -
RSPCA Pet Insurance
Product Review
See previous notes .......
Service Review
The content was good but it was delivered off a script without any personal feeling.Thought the add on service wasn't great value for money, there was no discount for monthly( or annual premiums?) given the reduced admin costs and I was disappointed about the lack of ongoing premiums going back to RSPCA.
The content was good but it was delivered off a script without any personal feeling.thought the add on service wasn't great value for money, there was no...
Product Rating
Service Rating
Hazel Woodman -
RSPCA Pet Insurance
Service Review
Because I don�t appreciate being forced to sign up to a policy right away, I was only looking for a quote then the next second I�m asked for my account details. I can�t even afford the policy now due to financial changes.
Because i don�t appreciate being forced to sign up to a policy right away, i was only looking for a quote then the next second i�m asked for my account...
Service Rating
Steven Livingstone -
RSPCA Pet Insurance
Service Review
Very helpful
Very helpful
Service Rating
Karen Williams -
RSPCA Pet Insurance
Service Review
I was very treated very well over the phone and the lady that I spoke took her time to go through all the level of Insurances that we could have and picked the right one that meet what we need so I'm very happy and that is the reason why I gave you the five stars.
I was very treated very well over the phone and the lady that i spoke took her time to go through all the level of insurances that we could have and picked the...
Service Rating
Thanks
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Excellent customer service, and Im glad that a portion of my pay goes toward the RSPCA!
Excellent customer service, and im glad that a portion of my pay goes toward the rspca!
Product Rating
Service Rating
Michelle Brown -
RSPCA Pet Insurance
Service Review
Very knowledgeable and helpful consultant. Was able to anwser all my questions re insurance. Thankyou
Very knowledgeable and helpful consultant. was able to anwser all my questions re insurance. thankyou
Service Rating
Christine Waga -
RSPCA Pet Insurance
Service Review
Excellent service friendly staff ,got the information we need.
Excellent service friendly staff ,got the information we need.
Service Rating
Ian Brinckley -
RSPCA Pet Insurance
Service Review
I know from past treament of my dauters dog with this insrance and you live up to every thing you said you would do and i would highly recomend it.
I know from past treament of my dauters dog with this insrance and you live up to every thing you said you would do and i would highly recomend it.
Service Rating
Hannah Jurinic -
RSPCA Pet Insurance
Service Review
Customer service was so great! Very friendly and answered all questions I had and made sure I was getting the best option for my pup!
Customer service was so great! very friendly and answered all questions i had and made sure i was getting the best option for my pup!
Service Rating
Dale Miller -
RSPCA Pet Insurance
Service Review
Listened and had a conversation,spoke to me as a person,not just a customer.
Listened and had a conversation,spoke to me as a person,not just a customer.
Service Rating
Kerrie Abbott -
RSPCA Pet Insurance
Service Review
friendly informative helpful
Friendly informative helpful
Service Rating
Ian Brinckley -
RSPCA Pet Insurance
Service Review
Very informative and just what we were after
I know from past treament of my dauters dog with this insrance and you live up to every thing you said you would do and i would highly recomend it.
Service Rating
Acceptable policy but rspca headline is a distortion of reality.
Hannah Jurinic -
RSPCA Pet Insurance
Service Review
The content was good but it was delivered off a script without any personal feeling.Thought the add on service wasn't great value for money, there was no discount for monthly( or annual premiums?) given the reduced admin costs and I was disappointed about the lack of ongoing premiums going back to RSPCA.
Customer service was so great! very friendly and answered all questions i had and made sure i was getting the best option for my pup!
Service Rating
Christine Waga -
RSPCA Pet Insurance
Service Review
Because I don�t appreciate being forced to sign up to a policy right away, I was only looking for a quote then the next second I�m asked for my account details. I can�t even afford the policy now due to financial changes.
Excellent service friendly staff ,got the information we need.
Service Rating
Breno Vaccarezza -
RSPCA Pet Insurance
Service Review
Very helpful
Telling the truth with your clients. the guy that talked to me on the phone didn't mentioned about the vet history of my dog. even after i told him him that i...
Service Rating
Jarrod Walsh -
RSPCA Pet Insurance
Service Review
I was very treated very well over the phone and the lady that I spoke took her time to go through all the level of Insurances that we could have and picked the right one that meet what we need so I'm very happy and that is the reason why I gave you the five stars.
They didnt update my policy or send me anything about my policy, i rang back and they have no record of my call and i have handed over my card details to who...
Service Rating
Thanks
Kerrie Abbott -
RSPCA Pet Insurance
Service Review
Excellent customer service, and Im glad that a portion of my pay goes toward the RSPCA!
Friendly informative helpful
Service Rating
Sven Hug -
RSPCA Pet Insurance
Service Review
Very knowledgeable and helpful consultant. Was able to anwser all my questions re insurance. Thankyou
Service was good but after one month i still had no documents emailed
Service Rating
Michael Muller -
RSPCA Pet Insurance
Service Review
Excellent service friendly staff ,got the information we need.
I have not yet experienced anything so far
Service Rating
Rodney Williams -
RSPCA Pet Insurance
Service Review
I know from past treament of my dauters dog with this insrance and you live up to every thing you said you would do and i would highly recomend it.
Very easily explain to me
Service Rating
Susan Wareing -
RSPCA Pet Insurance
Service Review
Customer service was so great! Very friendly and answered all questions I had and made sure I was getting the best option for my pup!
Understand what is needed and not just selling a product. listening with enthusiasm and trying to let the customer know what and what not is being paid for. ...
Service Rating
Emily Haylock -
RSPCA Pet Insurance
Service Review
Listened and had a conversation,spoke to me as a person,not just a customer.
Helpful, informative service.
Service Rating
Kathleen ALEXANDER -
RSPCA Pet Insurance
Service Review
friendly informative helpful
Nice guy sold me the policy i needed for my gsd
Service Rating
Acceptable policy but rspca headline is a distortion of reality.
Trusted Customer -
RSPCA Pet Insurance
Product Review
See previous notes .......
See previous notes .......
Product Rating
Thanks
Trusted Customer -