Read what our customers are saying
Matt Healey -
RSPCA Pet Insurance
Service Review
Service knowledge and delivery of were understandable, friendly and personal! Couldn't of asked for better.
Service knowledge and delivery of were understandable, friendly and personal! couldn't of asked for better.
Service Rating
Thor Hajnal -
RSPCA Pet Insurance
Service Review
Yes
Yes
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
I have purchased the top cover, however not 100% sure that I really need this level. The difference in price between this cover and the next one down was only about $3 per fortnight. This is the first pet insurance policy I've taken out, and time will tell if it is worth it. The purchase was easy enough to make over the phone, however interestingly, I wasn't offered an annual payment method.
Service Review
I have only just taken out an RSPCA pet insurance policy. Haven't had enough experience with the service provider to know if I will be happy or unhappy. RSPCA were however the only company to call me as a result of an internet quote which I generated for myself.
I have only just taken out an rspca pet insurance policy. haven't had enough experience with the service provider to know if i will be happy or unhappy. rspca...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Super friendly. Seems like good cover. Also like that there is some money going to the RSPCA.
Super friendly. seems like good cover. also like that there is some money going to the rspca.
Service Rating
Pat Hoelmer -
RSPCA Pet Insurance
Service Review
Quick and polite
Quick and polite
Service Rating
Tessa Parry -
RSPCA Pet Insurance
Service Review
I thought the ladies I spoke to were very genuine and happy to be talking to me, they took the extra mile of asking me small things like how my day was going and also how my day at work was....really happy with the service
I thought the ladies i spoke to were very genuine and happy to be talking to me, they took the extra mile of asking me small things like how my day was going...
Service Rating
Kirsten Vale -
RSPCA Pet Insurance
Service Review
Previously owned pet was very sick. Never had any issues with any claims. This eliminated a lot of stress at an otherwise devastating time
Previously owned pet was very sick. never had any issues with any claims. this eliminated a lot of stress at an otherwise devastating time
Service Rating
Jessie Necovski -
RSPCA Pet Insurance
Service Review
Absolutely fantastic! The lady who helped me was super helpful and answered all my questions. When she wasn't sure she checked for me and confirmed all details for me.
Absolutely fantastic! the lady who helped me was super helpful and answered all my questions. when she wasn't sure she checked for me and confirmed all details...
Service Rating
Allison Watson -
RSPCA Pet Insurance
Service Review
Very helpful and informative.
Very helpful and informative.
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service officer who contacted me by phone to explain the insurance policy options was extremely helpful and professional and friendly. They gave me all the information I needed to make an informed decision about purchasing the insurance and with a very friendly and warm manner, making my decision to go with RSPCA pet insurance a very easy one. Thank you!
The customer service officer who contacted me by phone to explain the insurance policy options was extremely helpful and professional and friendly. they gave...
Service Rating
Caroline Miller -
RSPCA Pet Insurance
Service Review
Very informative and just what we were after
Very informative and just what we were after
Service Rating
Leeanna Bramley -
RSPCA Pet Insurance
Service Review
very prompt service
Very prompt service
Service Rating
Allison Watson -
RSPCA Pet Insurance
Service Review
Service knowledge and delivery of were understandable, friendly and personal! Couldn't of asked for better.
Very helpful and informative.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Yes
The customer service officer who contacted me by phone to explain the insurance policy options was extremely helpful and professional and friendly. they gave...
Service Rating
Leeanna Bramley -
RSPCA Pet Insurance
Service Review
I have only just taken out an RSPCA pet insurance policy. Haven't had enough experience with the service provider to know if I will be happy or unhappy. RSPCA were however the only company to call me as a result of an internet quote which I generated for myself.
Very prompt service
Service Rating
Jan Antoine -
RSPCA Pet Insurance
Service Review
Super friendly. Seems like good cover. Also like that there is some money going to the RSPCA.
Excellent very friendly and explained things well
Service Rating
Caroline Miller -
RSPCA Pet Insurance
Service Review
Quick and polite
Very informative and just what we were after
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I thought the ladies I spoke to were very genuine and happy to be talking to me, they took the extra mile of asking me small things like how my day was going and also how my day at work was....really happy with the service
The content was good but it was delivered off a script without any personal feeling.thought the add on service wasn't great value for money, there was no...
Service Rating
Hazel Woodman -
RSPCA Pet Insurance
Service Review
Previously owned pet was very sick. Never had any issues with any claims. This eliminated a lot of stress at an otherwise devastating time
Because i don�t appreciate being forced to sign up to a policy right away, i was only looking for a quote then the next second i�m asked for my account...
Service Rating
Karen Williams -
RSPCA Pet Insurance
Service Review
Absolutely fantastic! The lady who helped me was super helpful and answered all my questions. When she wasn't sure she checked for me and confirmed all details for me.
I was very treated very well over the phone and the lady that i spoke took her time to go through all the level of insurances that we could have and picked the...
Service Rating
Steven Livingstone -
RSPCA Pet Insurance
Service Review
Very helpful and informative.
Very helpful
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service officer who contacted me by phone to explain the insurance policy options was extremely helpful and professional and friendly. They gave me all the information I needed to make an informed decision about purchasing the insurance and with a very friendly and warm manner, making my decision to go with RSPCA pet insurance a very easy one. Thank you!
Excellent customer service, and im glad that a portion of my pay goes toward the rspca!
Service Rating
Michelle Brown -
RSPCA Pet Insurance
Service Review
Very informative and just what we were after
Very knowledgeable and helpful consultant. was able to anwser all my questions re insurance. thankyou
Service Rating
Ian Brinckley -
RSPCA Pet Insurance
Service Review
very prompt service
I know from past treament of my dauters dog with this insrance and you live up to every thing you said you would do and i would highly recomend it.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
I have purchased the top cover, however not 100% sure that I really need this level. The difference in price between this cover and the next one down was only about $3 per fortnight. This is the first pet insurance policy I've taken out, and time will tell if it is worth it. The purchase was easy enough to make over the phone, however interestingly, I wasn't offered an annual payment method.
I have purchased the top cover, however not 100% sure that I really need this level. The difference in price between this cover and the next one down was only about $3 per fortnight. This is the first pet insurance policy I've taken out, and time will tell if it is worth it. The purchase was easy enough to make over the phone, however interestingly, I wasn't offered an annual payment method.