Read what our customers are saying
Brenton Attwood -
RSPCA Pet Insurance
Service Review
So quick to respond to my application. Friendly customer service.
So quick to respond to my application. friendly customer service.
Service Rating
Maree Vormister -
RSPCA Pet Insurance
Service Review
The young lady who took my query was WONDERFUL. Great customer service from beginning to end.
The young lady who took my query was wonderful. great customer service from beginning to end.
Service Rating
Eva Marinas -
RSPCA Pet Insurance
Service Review
The customer service rep was great to speak with.
The customer service rep was great to speak with.
Service Rating
Elisa Garofalo -
RSPCA Pet Insurance
Service Review
Very friendly and informative
Very friendly and informative
Service Rating
Gina Sprenger -
RSPCA Pet Insurance
Service Review
Very helpful not in a hurry to get off the phone and more then happy to explain things that you do not understand
Very helpful not in a hurry to get off the phone and more then happy to explain things that you do not understand
Service Rating
Irene Whiteford -
RSPCA Pet Insurance
Service Review
very helpful and very polite
Very helpful and very polite
Service Rating
Scott Brown -
RSPCA Pet Insurance
Service Review
The customer support person was excellent, she was very knowledgeable and easy to chat to, she also had a beagle like mine so it was nice to hear her stories
The customer support person was excellent, she was very knowledgeable and easy to chat to, she also had a beagle like mine so it was nice to hear her stories
Service Rating
James Crawshaw -
RSPCA Pet Insurance
Service Review
Very courteous and helpful.
Very courteous and helpful.
Service Rating
Great service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good value for money compared to others
Service Review
The RSPCA sales person was attentive, listened and answered my queries and couldn't have been more helpful
The rspca sales person was attentive, listened and answered my queries and couldn't have been more helpful
Product Rating
Service Rating
Shelley Bolt -
RSPCA Pet Insurance
Service Review
The agent called exactly the time they said they would and due to my busy schedule I often missed the call. The agent didn�t forget about me not get annoyed with the days of calling to help me get the right insurance we need for our puppy.
The agent called exactly the time they said they would and due to my busy schedule i often missed the call. the agent didn�t forget about me not get annoyed...
Service Rating
Angela King -
RSPCA Pet Insurance
Service Review
Polite and patient on the phone. As an elderly customer she took time to explain relevant information. However my request for documents to be sent by post did not seem to be met with a positive response! I have limited understanding of computer usage.If possible I would like the relevant papers, claim forms etc to be posted to me.
Polite and patient on the phone. as an elderly customer she took time to explain relevant information. however my request for documents to be sent by post did...
Service Rating
Helen Fletcher-Kennedy -
RSPCA Pet Insurance
Service Review
The sales consultant was informative and helpful in ensuring I had all the details and time to consider the information.
The sales consultant was informative and helpful in ensuring i had all the details and time to consider the information.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
So quick to respond to my application. Friendly customer service.
The rspca sales person was attentive, listened and answered my queries and couldn't have been more helpful
Service Rating
Angela King -
RSPCA Pet Insurance
Service Review
The young lady who took my query was WONDERFUL. Great customer service from beginning to end.
Polite and patient on the phone. as an elderly customer she took time to explain relevant information. however my request for documents to be sent by post did...
Service Rating
Helen Fletcher-Kennedy -
RSPCA Pet Insurance
Service Review
The customer service rep was great to speak with.
The sales consultant was informative and helpful in ensuring i had all the details and time to consider the information.
Service Rating
Shelley Bolt -
RSPCA Pet Insurance
Service Review
Very friendly and informative
The agent called exactly the time they said they would and due to my busy schedule i often missed the call. the agent didn�t forget about me not get annoyed...
Service Rating
Jacqueline SMITH -
RSPCA Pet Insurance
Service Review
Very helpful not in a hurry to get off the phone and more then happy to explain things that you do not understand
I dealt with liana who was one of the friendliest and most helpful people i have ever spoken to. she didn't pressure me to take out a policy or even constantly...
Service Rating
Shirley Allen -
RSPCA Pet Insurance
Service Review
very helpful and very polite
I would will definitely recommend your service. a delightful gentleman and very understanding and patient. clearly spoken and thorough. i will recommend you to...
Service Rating
Angelo Di Bella -
RSPCA Pet Insurance
Service Review
The customer support person was excellent, she was very knowledgeable and easy to chat to, she also had a beagle like mine so it was nice to hear her stories
Frendley. and explained everything in a way that was easy to understand.
Service Rating
Mitch Hale -
RSPCA Pet Insurance
Service Review
Very courteous and helpful.
Very helpful. called back when i asked
Service Rating
Great service
Eza Piyasena -
RSPCA Pet Insurance
Service Review
The RSPCA sales person was attentive, listened and answered my queries and couldn't have been more helpful
When a customer says they don't want to service at the moment, don't continue to insist they need it and question them why.
Service Rating
Jennifer Gillespie -
RSPCA Pet Insurance
Service Review
The agent called exactly the time they said they would and due to my busy schedule I often missed the call. The agent didn�t forget about me not get annoyed with the days of calling to help me get the right insurance we need for our puppy.
Knowledgeable lady (frances) was so good, even when i accidently cut us off!!friendly and patient.
Service Rating
Charlotte Mann -
RSPCA Pet Insurance
Service Review
Polite and patient on the phone. As an elderly customer she took time to explain relevant information. However my request for documents to be sent by post did not seem to be met with a positive response! I have limited understanding of computer usage.If possible I would like the relevant papers, claim forms etc to be posted to me.
Spoke to pia and sebastian and they couldn�t of been more helpful explaining the headfry that is insurance for my 8 week old french bulldog. i didn�t feel at...
Service Rating
Debra Mccall -
RSPCA Pet Insurance
Service Review
The sales consultant was informative and helpful in ensuring I had all the details and time to consider the information.
Contacted very quickly after doing a quote online. very helpful staff and easy process to set up.
Service Rating
Great service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good value for money compared to others
Good value for money compared to others