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Read what our customers are saying

Brenton Attwood - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

So quick to respond to my application. Friendly customer service.


So quick to respond to my application. friendly customer service.

Service Rating

Maree Vormister - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The young lady who took my query was WONDERFUL. Great customer service from beginning to end.


The young lady who took my query was wonderful. great customer service from beginning to end.

Service Rating

Eva Marinas - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer service rep was great to speak with.


The customer service rep was great to speak with.

Service Rating

Elisa Garofalo - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and informative


Very friendly and informative

Service Rating

Gina Sprenger - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful not in a hurry to get off the phone and more then happy to explain things that you do not understand


Very helpful not in a hurry to get off the phone and more then happy to explain things that you do not understand

Service Rating

Irene Whiteford - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

very helpful and very polite


Very helpful and very polite

Service Rating

Scott Brown - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer support person was excellent, she was very knowledgeable and easy to chat to, she also had a beagle like mine so it was nice to hear her stories


The customer support person was excellent, she was very knowledgeable and easy to chat to, she also had a beagle like mine so it was nice to hear her stories

Service Rating

James Crawshaw - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Very courteous and helpful.


Very courteous and helpful.

Service Rating

Great service

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Good value for money compared to others

Service Review

The RSPCA sales person was attentive, listened and answered my queries and couldn't have been more helpful


The rspca sales person was attentive, listened and answered my queries and couldn't have been more helpful

Product Rating

Service Rating

Shelley Bolt - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The agent called exactly the time they said they would and due to my busy schedule I often missed the call. The agent didn�t forget about me not get annoyed with the days of calling to help me get the right insurance we need for our puppy.


The agent called exactly the time they said they would and due to my busy schedule i often missed the call. the agent didn�t forget about me not get annoyed...

Service Rating

Angela King - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Polite and patient on the phone. As an elderly customer she took time to explain relevant information. However my request for documents to be sent by post did not seem to be met with a positive response! I have limited understanding of computer usage.If possible I would like the relevant papers, claim forms etc to be posted to me.


Polite and patient on the phone. as an elderly customer she took time to explain relevant information. however my request for documents to be sent by post did...

Service Rating

Helen Fletcher-Kennedy - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The sales consultant was informative and helpful in ensuring I had all the details and time to consider the information.


The sales consultant was informative and helpful in ensuring i had all the details and time to consider the information.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

So quick to respond to my application. Friendly customer service.


The rspca sales person was attentive, listened and answered my queries and couldn't have been more helpful

Service Rating

Angela King - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The young lady who took my query was WONDERFUL. Great customer service from beginning to end.


Polite and patient on the phone. as an elderly customer she took time to explain relevant information. however my request for documents to be sent by post did...

Service Rating

Helen Fletcher-Kennedy - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer service rep was great to speak with.


The sales consultant was informative and helpful in ensuring i had all the details and time to consider the information.

Service Rating

Shelley Bolt - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and informative


The agent called exactly the time they said they would and due to my busy schedule i often missed the call. the agent didn�t forget about me not get annoyed...

Service Rating

Jacqueline SMITH - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful not in a hurry to get off the phone and more then happy to explain things that you do not understand


I dealt with liana who was one of the friendliest and most helpful people i have ever spoken to. she didn't pressure me to take out a policy or even constantly...

Service Rating

Shirley Allen - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

very helpful and very polite


I would will definitely recommend your service. a delightful gentleman and very understanding and patient. clearly spoken and thorough. i will recommend you to...

Service Rating

Angelo Di Bella - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer support person was excellent, she was very knowledgeable and easy to chat to, she also had a beagle like mine so it was nice to hear her stories


Frendley. and explained everything in a way that was easy to understand.

Service Rating

Mitch Hale - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Very courteous and helpful.


Very helpful. called back when i asked

Service Rating

Great service

Eza Piyasena - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The RSPCA sales person was attentive, listened and answered my queries and couldn't have been more helpful


When a customer says they don't want to service at the moment, don't continue to insist they need it and question them why.

Service Rating

Jennifer Gillespie - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The agent called exactly the time they said they would and due to my busy schedule I often missed the call. The agent didn�t forget about me not get annoyed with the days of calling to help me get the right insurance we need for our puppy.


Knowledgeable lady (frances) was so good, even when i accidently cut us off!!friendly and patient.

Service Rating

Charlotte Mann - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Polite and patient on the phone. As an elderly customer she took time to explain relevant information. However my request for documents to be sent by post did not seem to be met with a positive response! I have limited understanding of computer usage.If possible I would like the relevant papers, claim forms etc to be posted to me.


Spoke to pia and sebastian and they couldn�t of been more helpful explaining the headfry that is insurance for my 8 week old french bulldog. i didn�t feel at...

Service Rating

Debra Mccall - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The sales consultant was informative and helpful in ensuring I had all the details and time to consider the information.


Contacted very quickly after doing a quote online. very helpful staff and easy process to set up.

Service Rating

Great service

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Good value for money compared to others


Good value for money compared to others

Product Rating