RSPCA Pet Insurance Reviews
92 92 86% of our customers are pleased with our products and services out of 4,101 4,093 252 customer reviews.
Rated /5 from 41014093252 Reviews
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Chris Vane -
RSPCA Pet Insurance
Service Review
Excellent service from your Consultant, very friendly and precise in explaining, extremely helpful in answering questions.
Excellent service from your consultant, very friendly and precise in explaining, extremely helpful in answering questions.
Service Rating
Keeley Russell -
RSPCA Pet Insurance
Service Review
leanna was so helpful and had great knowledge about insurance and animals, it made the decision so easy.
Leanna was so helpful and had great knowledge about insurance and animals, it made the decision so easy.
Service Rating
Kylie Tanner -
RSPCA Pet Insurance
Service Review
Very pushy staff and couldn�t answer all my questions
Very pushy staff and couldn�t answer all my questions
Service Rating
Paul Mason -
RSPCA Pet Insurance
Service Review
Very helpful and nice to talk to.
Very helpful and nice to talk to.
Service Rating
Geoff Mcleod -
RSPCA Pet Insurance
Service Review
Customer service and all details explained
Customer service and all details explained
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Am not a pet but looking after mine With Pet Insurance.. Only way to go to look after you Pet
Service Review
RSPA The only insurance for pets.. And the person I spoke with was well informed Staff at RSPA all very good..
Rspa the only insurance for pets.. and the person i spoke with was well informed staff at rspa all very good..
Product Rating
Service Rating
Judith Fay -
RSPCA Pet Insurance
Service Review
They explained everything clearly, if not at length. Yes I would recommend them to anyone who asked. Only thing I found bad was the lengthy terms and condition that was read over phone to me. Maybe as it�s posted it could be shortened
They explained everything clearly, if not at length. yes i would recommend them to anyone who asked. only thing i found bad was the lengthy terms and...
Service Rating
Alan Jakeman -
RSPCA Pet Insurance
Service Review
Good service very polite
Good service very polite
Service Rating
Jenny Grant -
RSPCA Pet Insurance
Service Review
Sophia was great on the phone and she explained things so well for and answered all my questions clearly.We also had a good laugh which was nice.
Sophia was great on the phone and she explained things so well for and answered all my questions clearly.we also had a good laugh which was nice.
Service Rating
Jean Clark -
RSPCA Pet Insurance
Service Review
The Young Lady was very helpful, explaining everything to me in a cheerful waywhich is very refreshing,
The young lady was very helpful, explaining everything to me in a cheerful waywhich is very refreshing,
Service Rating
New customer review after log in issue
Trusted Customer -
RSPCA Pet Insurance
Service Review
I called to get a policy and got what I planned to get (not the cheapest) because I wish to help the RSPCA . Two points though: - It is surprising that no discount is offered on the purchase of an annual policy, as other insurance companies practice.. it would be convenient for everybody, plus bring more revenue for the RSPCA - As I received my new policy, I filled the online form for the login process, however once I wanted to log in after, my password wasn't accepted. So I called to get some help... lengthy cues in the 'all other questions' department, so I called the 'sign up to a new policy', and as expected my call was taken immediately... only to be forwarded back to the wait on the list department... I mentioned that I could neither wait nor be called back as I have a puppy and young parrot who just don't understand that they have to wait and get along in the meantime. I was told to call another time... yes in principle, but it seems it would be helpful to have more versatile staff to answer calls.
I called to get a policy and got what i planned to get (not the cheapest) because i wish to help the rspca . two points though: - it is surprising that no...
Service Rating
Kirstie Slaeman -
RSPCA Pet Insurance
Service Review
They don't follow through on paper work or return calls when they say. They continue to charge after the policy was cancelled
They don't follow through on paper work or return calls when they say. they continue to charge after the policy was cancelled
Service Rating
Jenny Grant -
RSPCA Pet Insurance
Service Review
Excellent service from your Consultant, very friendly and precise in explaining, extremely helpful in answering questions.
Sophia was great on the phone and she explained things so well for and answered all my questions clearly.we also had a good laugh which was nice.
Service Rating
Jean Clark -
RSPCA Pet Insurance
Service Review
leanna was so helpful and had great knowledge about insurance and animals, it made the decision so easy.
The young lady was very helpful, explaining everything to me in a cheerful waywhich is very refreshing,
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very pushy staff and couldn�t answer all my questions
I called to get a policy and got what i planned to get (not the cheapest) because i wish to help the rspca . two points though: - it is surprising that no...
Service Rating
Kirstie Slaeman -
RSPCA Pet Insurance
Service Review
Very helpful and nice to talk to.
They don't follow through on paper work or return calls when they say. they continue to charge after the policy was cancelled
Service Rating
Allyson Reid -
RSPCA Pet Insurance
Service Review
Customer service and all details explained
Professional, well informed and great communicators of a worthwhile, competitive product
Service Rating
Emily Burrows -
RSPCA Pet Insurance
Service Review
RSPA The only insurance for pets.. And the person I spoke with was well informed Staff at RSPA all very good..
The lady i spoke to was so friendly and explained everything really well.
Service Rating
Monique Griefahn -
RSPCA Pet Insurance
Service Review
They explained everything clearly, if not at length. Yes I would recommend them to anyone who asked. Only thing I found bad was the lengthy terms and condition that was read over phone to me. Maybe as it�s posted it could be shortened
Great service
Service Rating
Caitlin Mcconachy -
RSPCA Pet Insurance
Service Review
Good service very polite
The staff member was ok. courteous enough but didn�t really listen carefully to my questions. felt very scripted.
Service Rating
Graeme Levick -
RSPCA Pet Insurance
Service Review
Sophia was great on the phone and she explained things so well for and answered all my questions clearly.We also had a good laugh which was nice.
Long wait on 'phone, pet's name spelt incorrectly...
Service Rating
Poppy Culvenor -
RSPCA Pet Insurance
Service Review
The Young Lady was very helpful, explaining everything to me in a cheerful waywhich is very refreshing,
I received a phone call once querying online & this is far more personable. i got all the information needed & signed up immediately. great choice for our...
Service Rating
New customer review after log in issue
Nina Govedarica -
RSPCA Pet Insurance
Service Review
I called to get a policy and got what I planned to get (not the cheapest) because I wish to help the RSPCA . Two points though: - It is surprising that no discount is offered on the purchase of an annual policy, as other insurance companies practice.. it would be convenient for everybody, plus bring more revenue for the RSPCA - As I received my new policy, I filled the online form for the login process, however once I wanted to log in after, my password wasn't accepted. So I called to get some help... lengthy cues in the 'all other questions' department, so I called the 'sign up to a new policy', and as expected my call was taken immediately... only to be forwarded back to the wait on the list department... I mentioned that I could neither wait nor be called back as I have a puppy and young parrot who just don't understand that they have to wait and get along in the meantime. I was told to call another time... yes in principle, but it seems it would be helpful to have more versatile staff to answer calls.
They were very friendly on the phone, answered all my questions and didn't make me hate buying insurance!
Service Rating
Jade Stevensen -
RSPCA Pet Insurance
Service Review
They don't follow through on paper work or return calls when they say. They continue to charge after the policy was cancelled
Excellent customer service staff
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Am not a pet but looking after mine With Pet Insurance.. Only way to go to look after you Pet
Am not a pet but looking after mine With Pet Insurance.. Only way to go to look after you Pet