Read what our customers are saying
Emily Burrows -
RSPCA Pet Insurance
Service Review
The lady I spoke to was so friendly and explained everything really well.
The lady i spoke to was so friendly and explained everything really well.
Service Rating
Allyson Reid -
RSPCA Pet Insurance
Service Review
Professional, well informed and great communicators of a worthwhile, competitive product
Professional, well informed and great communicators of a worthwhile, competitive product
Service Rating
Monique Griefahn -
RSPCA Pet Insurance
Service Review
Great service
Great service
Service Rating
Graeme Levick -
RSPCA Pet Insurance
Service Review
Long wait on 'phone, Pet's name spelt incorrectly...
Long wait on 'phone, pet's name spelt incorrectly...
Service Rating
Caitlin Mcconachy -
RSPCA Pet Insurance
Service Review
The staff member was ok. Courteous enough but didn�t really listen carefully to my questions. Felt very scripted.
The staff member was ok. courteous enough but didn�t really listen carefully to my questions. felt very scripted.
Service Rating
Poppy Culvenor -
RSPCA Pet Insurance
Service Review
I received a phone call once querying online & this is far more personable. I got all the information needed & signed up immediately. Great choice for our beloved fur baby!!
I received a phone call once querying online & this is far more personable. i got all the information needed & signed up immediately. great choice for our...
Service Rating
Nina Govedarica -
RSPCA Pet Insurance
Service Review
They were very friendly on the phone, answered all my questions and didn't make me hate buying insurance!
They were very friendly on the phone, answered all my questions and didn't make me hate buying insurance!
Service Rating
Brian Ziolkowski -
RSPCA Pet Insurance
Service Review
Very knowledgeable and friendly- encouraging bc she had pets too and had insurance- had real life examples that put me over the line to finally get insurance- look forward to our relationship as she described your service as one that knows what pets need and are going through!
Very knowledgeable and friendly- encouraging bc she had pets too and had insurance- had real life examples that put me over the line to finally get insurance-...
Service Rating
Jade Stevensen -
RSPCA Pet Insurance
Service Review
Excellent customer service staff
Excellent customer service staff
Service Rating
Tiffany Price -
RSPCA Pet Insurance
Service Review
Irene was very friendly and informative. Explained everything clearly and allowed time to discuss with my husband.
Irene was very friendly and informative. explained everything clearly and allowed time to discuss with my husband.
Service Rating
Rob Robinson -
RSPCA Pet Insurance
Service Review
Customer service was excellent, very helpful,
Customer service was excellent, very helpful,
Service Rating
Ljiljana PETRESKA -
RSPCA Pet Insurance
Service Review
YES , WILL RECOMEND THEM
Yes , will recomend them
Service Rating
Brian Ziolkowski -
RSPCA Pet Insurance
Service Review
The lady I spoke to was so friendly and explained everything really well.
Very knowledgeable and friendly- encouraging bc she had pets too and had insurance- had real life examples that put me over the line to finally get insurance-...
Service Rating
Tiffany Price -
RSPCA Pet Insurance
Service Review
Professional, well informed and great communicators of a worthwhile, competitive product
Irene was very friendly and informative. explained everything clearly and allowed time to discuss with my husband.
Service Rating
Ljiljana PETRESKA -
RSPCA Pet Insurance
Service Review
Great service
Yes , will recomend them
Service Rating
Christine Dale -
RSPCA Pet Insurance
Service Review
Long wait on 'phone, Pet's name spelt incorrectly...
Customer service person was friendly and e plained thongs simply and comprehensive over the phone. very satisfied.
Service Rating
Michelle Dever -
RSPCA Pet Insurance
Service Review
The staff member was ok. Courteous enough but didn�t really listen carefully to my questions. Felt very scripted.
The girl who looked after me was patient and knowledgeable
Service Rating
Rob Robinson -
RSPCA Pet Insurance
Service Review
I received a phone call once querying online & this is far more personable. I got all the information needed & signed up immediately. Great choice for our beloved fur baby!!
Customer service was excellent, very helpful,
Service Rating
Linda Hall -
RSPCA Pet Insurance
Service Review
They were very friendly on the phone, answered all my questions and didn't make me hate buying insurance!
Prompt, polite and informative.
Service Rating
Kimberley Alver -
RSPCA Pet Insurance
Service Review
Very knowledgeable and friendly- encouraging bc she had pets too and had insurance- had real life examples that put me over the line to finally get insurance- look forward to our relationship as she described your service as one that knows what pets need and are going through!
I was happy with the information but took too long to speak with the consultant. she was lovely though very efficient
Service Rating
Jolene Tune -
RSPCA Pet Insurance
Service Review
Excellent customer service staff
Very friendly and informative customer service
Service Rating
Hayley Koh -
RSPCA Pet Insurance
Service Review
Irene was very friendly and informative. Explained everything clearly and allowed time to discuss with my husband.
Everything was explained very clearly. the person (sorry i forgot name) was extremely good.
Service Rating
Pandora Saintclair Hope -
RSPCA Pet Insurance
Service Review
Customer service was excellent, very helpful,
The insurance brochure is not really clear. you offer 3 levels, but do not list each level individually and their benefits/ disadvantages. upon a phone call...
Service Rating
Alicia Hetherton -
RSPCA Pet Insurance
Service Review
YES , WILL RECOMEND THEM
Sales guy was lovely and chatty but only told me about one level of cover (the expensive one). i couldn't get a quote without signing up but could cancel the...