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Read what our customers are saying

Emily Burrows - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The lady I spoke to was so friendly and explained everything really well.


The lady i spoke to was so friendly and explained everything really well.

Service Rating

Allyson Reid - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Professional, well informed and great communicators of a worthwhile, competitive product


Professional, well informed and great communicators of a worthwhile, competitive product

Service Rating

Monique Griefahn - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great service


Great service

Service Rating

Graeme Levick - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

Long wait on 'phone, Pet's name spelt incorrectly...


Long wait on 'phone, pet's name spelt incorrectly...

Service Rating

Caitlin Mcconachy - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

The staff member was ok. Courteous enough but didn�t really listen carefully to my questions. Felt very scripted.


The staff member was ok. courteous enough but didn�t really listen carefully to my questions. felt very scripted.

Service Rating

Poppy Culvenor - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I received a phone call once querying online & this is far more personable. I got all the information needed & signed up immediately. Great choice for our beloved fur baby!!


I received a phone call once querying online & this is far more personable. i got all the information needed & signed up immediately. great choice for our...

Service Rating

Nina Govedarica - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They were very friendly on the phone, answered all my questions and didn't make me hate buying insurance!


They were very friendly on the phone, answered all my questions and didn't make me hate buying insurance!

Service Rating

Brian Ziolkowski - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very knowledgeable and friendly- encouraging bc she had pets too and had insurance- had real life examples that put me over the line to finally get insurance- look forward to our relationship as she described your service as one that knows what pets need and are going through!


Very knowledgeable and friendly- encouraging bc she had pets too and had insurance- had real life examples that put me over the line to finally get insurance-...

Service Rating

Jade Stevensen - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent customer service staff


Excellent customer service staff

Service Rating

Tiffany Price - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Irene was very friendly and informative. Explained everything clearly and allowed time to discuss with my husband.


Irene was very friendly and informative. explained everything clearly and allowed time to discuss with my husband.

Service Rating

Rob Robinson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Customer service was excellent, very helpful,


Customer service was excellent, very helpful,

Service Rating

Ljiljana PETRESKA - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

YES , WILL RECOMEND THEM


Yes , will recomend them

Service Rating

Brian Ziolkowski - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The lady I spoke to was so friendly and explained everything really well.


Very knowledgeable and friendly- encouraging bc she had pets too and had insurance- had real life examples that put me over the line to finally get insurance-...

Service Rating

Tiffany Price - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Professional, well informed and great communicators of a worthwhile, competitive product


Irene was very friendly and informative. explained everything clearly and allowed time to discuss with my husband.

Service Rating

Ljiljana PETRESKA - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great service


Yes , will recomend them

Service Rating

Christine Dale - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

Long wait on 'phone, Pet's name spelt incorrectly...


Customer service person was friendly and e plained thongs simply and comprehensive over the phone. very satisfied.

Service Rating

Michelle Dever - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

The staff member was ok. Courteous enough but didn�t really listen carefully to my questions. Felt very scripted.


The girl who looked after me was patient and knowledgeable

Service Rating

Rob Robinson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I received a phone call once querying online & this is far more personable. I got all the information needed & signed up immediately. Great choice for our beloved fur baby!!


Customer service was excellent, very helpful,

Service Rating

Linda Hall - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They were very friendly on the phone, answered all my questions and didn't make me hate buying insurance!


Prompt, polite and informative.

Service Rating

Kimberley Alver - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very knowledgeable and friendly- encouraging bc she had pets too and had insurance- had real life examples that put me over the line to finally get insurance- look forward to our relationship as she described your service as one that knows what pets need and are going through!


I was happy with the information but took too long to speak with the consultant. she was lovely though very efficient

Service Rating

Jolene Tune - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent customer service staff


Very friendly and informative customer service

Service Rating

Hayley Koh - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Irene was very friendly and informative. Explained everything clearly and allowed time to discuss with my husband.


Everything was explained very clearly. the person (sorry i forgot name) was extremely good.

Service Rating

Pandora Saintclair Hope - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Customer service was excellent, very helpful,


The insurance brochure is not really clear. you offer 3 levels, but do not list each level individually and their benefits/ disadvantages. upon a phone call...

Service Rating

Alicia Hetherton - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

YES , WILL RECOMEND THEM


Sales guy was lovely and chatty but only told me about one level of cover (the expensive one). i couldn't get a quote without signing up but could cancel the...

Service Rating