Read what our customers are saying
Marilyn Cantwell-Zeb -
RSPCA Pet Insurance
Service Review
Very knowledgeable, thoroughly explained the policy & fully explained what they will be doing each process of the way. CSO advised me along the way if I needed to have anything re-explained, they were more than happy to do so & they did not come across as trying to make me feel bad, in the even I had to ask again.
Very knowledgeable, thoroughly explained the policy & fully explained what they will be doing each process of the way. cso advised me along the way if i...
Service Rating
Christine Weir -
RSPCA Pet Insurance
Service Review
the paperwork over the phone was horrendous and all the messages i had to listen to, i was just so busy and the operator knew that, and the call went on and on and on
The paperwork over the phone was horrendous and all the messages i had to listen to, i was just so busy and the operator knew that, and the call went on and on...
Service Rating
Kerrie Smith -
RSPCA Pet Insurance
Service Review
they rang me after an online quote
They rang me after an online quote
Service Rating
Greg Howell -
RSPCA Pet Insurance
Service Review
Excellent service. Explained everything fully and professionally
Excellent service. explained everything fully and professionally
Service Rating
Great customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Amazing customer service, fair prices and RSPCA pet insurance donates money to the RSPCA
Amazing customer service, fair prices and rspca pet insurance donates money to the rspca
Service Rating
Corinne Wilson -
RSPCA Pet Insurance
Service Review
Great to chat to.
Great to chat to.
Service Rating
Joan Oliver -
RSPCA Pet Insurance
Service Review
The customer service officer was knowledgeable, pleasant and friendly. Also the benefits were greater than my previous insurer, the main drawcard being, no excess to pay.
The customer service officer was knowledgeable, pleasant and friendly. also the benefits were greater than my previous insurer, the main drawcard being, no...
Service Rating
Kirsten Van Riel -
RSPCA Pet Insurance
Service Review
the girl on the phone was very friendly and actually had a conversation with me, instead of strictly following a list of things to say. Everything was explained very clear.
The girl on the phone was very friendly and actually had a conversation with me, instead of strictly following a list of things to say. everything was...
Service Rating
Karen Wong -
RSPCA Pet Insurance
Service Review
The customer lady was very friendly and knowledgeable about my concern regarding some pre-existing condition and I feel they are very supportive with regard to any possibility to save cost for pet owners.
The customer lady was very friendly and knowledgeable about my concern regarding some pre-existing condition and i feel they are very supportive with regard to...
Service Rating
Sheyla Monge -
RSPCA Pet Insurance
Service Review
The person who explain us the plans was excellent
The person who explain us the plans was excellent
Service Rating
Gary Sartori -
RSPCA Pet Insurance
Service Review
Very Polite and Efficient..........will recommend
Very polite and efficient..........will recommend
Service Rating
Rhiannon Bond -
RSPCA Pet Insurance
Service Review
Very helpful customer service. Answered all of my questions, and helped to point me in the right direction for the service I needed.
Very helpful customer service. answered all of my questions, and helped to point me in the right direction for the service i needed.
Service Rating
Karen Wong -
RSPCA Pet Insurance
Service Review
Very knowledgeable, thoroughly explained the policy & fully explained what they will be doing each process of the way. CSO advised me along the way if I needed to have anything re-explained, they were more than happy to do so & they did not come across as trying to make me feel bad, in the even I had to ask again.
The customer lady was very friendly and knowledgeable about my concern regarding some pre-existing condition and i feel they are very supportive with regard to...
Service Rating
Gary Sartori -
RSPCA Pet Insurance
Service Review
the paperwork over the phone was horrendous and all the messages i had to listen to, i was just so busy and the operator knew that, and the call went on and on and on
Very polite and efficient..........will recommend
Service Rating
Sheyla Monge -
RSPCA Pet Insurance
Service Review
they rang me after an online quote
The person who explain us the plans was excellent
Service Rating
Rhiannon Bond -
RSPCA Pet Insurance
Service Review
Excellent service. Explained everything fully and professionally
Very helpful customer service. answered all of my questions, and helped to point me in the right direction for the service i needed.
Service Rating
Great customer service
Brenton Attwood -
RSPCA Pet Insurance
Service Review
Amazing customer service, fair prices and RSPCA pet insurance donates money to the RSPCA
So quick to respond to my application. friendly customer service.
Service Rating
Maree Vormister -
RSPCA Pet Insurance
Service Review
Great to chat to.
The young lady who took my query was wonderful. great customer service from beginning to end.
Service Rating
Eva Marinas -
RSPCA Pet Insurance
Service Review
The customer service officer was knowledgeable, pleasant and friendly. Also the benefits were greater than my previous insurer, the main drawcard being, no excess to pay.
The customer service rep was great to speak with.
Service Rating
Irene Whiteford -
RSPCA Pet Insurance
Service Review
the girl on the phone was very friendly and actually had a conversation with me, instead of strictly following a list of things to say. Everything was explained very clear.
Very helpful and very polite
Service Rating
Elisa Garofalo -
RSPCA Pet Insurance
Service Review
The customer lady was very friendly and knowledgeable about my concern regarding some pre-existing condition and I feel they are very supportive with regard to any possibility to save cost for pet owners.
Very friendly and informative
Service Rating
Gina Sprenger -
RSPCA Pet Insurance
Service Review
The person who explain us the plans was excellent
Very helpful not in a hurry to get off the phone and more then happy to explain things that you do not understand
Service Rating
Scott Brown -
RSPCA Pet Insurance
Service Review
Very Polite and Efficient..........will recommend
The customer support person was excellent, she was very knowledgeable and easy to chat to, she also had a beagle like mine so it was nice to hear her stories
Service Rating
James Crawshaw -
RSPCA Pet Insurance
Service Review
Very helpful customer service. Answered all of my questions, and helped to point me in the right direction for the service I needed.
Very courteous and helpful.