Skip to content

Read what our customers are saying

Greg Howell - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent service. Explained everything fully and professionally


Excellent service. explained everything fully and professionally

Service Rating

Kerrie Smith - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

they rang me after an online quote


They rang me after an online quote

Service Rating

Mitchell Hartmann - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The service was really great


The service was really great

Service Rating

Marilyn Cantwell-Zeb - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very knowledgeable, thoroughly explained the policy & fully explained what they will be doing each process of the way. CSO advised me along the way if I needed to have anything re-explained, they were more than happy to do so & they did not come across as trying to make me feel bad, in the even I had to ask again.


Very knowledgeable, thoroughly explained the policy & fully explained what they will be doing each process of the way. cso advised me along the way if i...

Service Rating

Great customer service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Amazing customer service, fair prices and RSPCA pet insurance donates money to the RSPCA


Amazing customer service, fair prices and rspca pet insurance donates money to the rspca

Service Rating

Joan Oliver - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer service officer was knowledgeable, pleasant and friendly. Also the benefits were greater than my previous insurer, the main drawcard being, no excess to pay.


The customer service officer was knowledgeable, pleasant and friendly. also the benefits were greater than my previous insurer, the main drawcard being, no...

Service Rating

Kirsten Van Riel - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

the girl on the phone was very friendly and actually had a conversation with me, instead of strictly following a list of things to say. Everything was explained very clear.


The girl on the phone was very friendly and actually had a conversation with me, instead of strictly following a list of things to say. everything was...

Service Rating

Corinne Wilson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great to chat to.


Great to chat to.

Service Rating

Karen Wong - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer lady was very friendly and knowledgeable about my concern regarding some pre-existing condition and I feel they are very supportive with regard to any possibility to save cost for pet owners.


The customer lady was very friendly and knowledgeable about my concern regarding some pre-existing condition and i feel they are very supportive with regard to...

Service Rating

Gary Sartori - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very Polite and Efficient..........will recommend


Very polite and efficient..........will recommend

Service Rating

Sheyla Monge - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The person who explain us the plans was excellent


The person who explain us the plans was excellent

Service Rating

Rhiannon Bond - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful customer service. Answered all of my questions, and helped to point me in the right direction for the service I needed.


Very helpful customer service. answered all of my questions, and helped to point me in the right direction for the service i needed.

Service Rating

Karen Wong - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent service. Explained everything fully and professionally


The customer lady was very friendly and knowledgeable about my concern regarding some pre-existing condition and i feel they are very supportive with regard to...

Service Rating

Gary Sartori - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

they rang me after an online quote


Very polite and efficient..........will recommend

Service Rating

Sheyla Monge - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The service was really great


The person who explain us the plans was excellent

Service Rating

Rhiannon Bond - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very knowledgeable, thoroughly explained the policy & fully explained what they will be doing each process of the way. CSO advised me along the way if I needed to have anything re-explained, they were more than happy to do so & they did not come across as trying to make me feel bad, in the even I had to ask again.


Very helpful customer service. answered all of my questions, and helped to point me in the right direction for the service i needed.

Service Rating

Great customer service

Brenton Attwood - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Amazing customer service, fair prices and RSPCA pet insurance donates money to the RSPCA


So quick to respond to my application. friendly customer service.

Service Rating

Eva Marinas - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer service officer was knowledgeable, pleasant and friendly. Also the benefits were greater than my previous insurer, the main drawcard being, no excess to pay.


The customer service rep was great to speak with.

Service Rating

Maree Vormister - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

the girl on the phone was very friendly and actually had a conversation with me, instead of strictly following a list of things to say. Everything was explained very clear.


The young lady who took my query was wonderful. great customer service from beginning to end.

Service Rating

Gina Sprenger - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great to chat to.


Very helpful not in a hurry to get off the phone and more then happy to explain things that you do not understand

Service Rating

Elisa Garofalo - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer lady was very friendly and knowledgeable about my concern regarding some pre-existing condition and I feel they are very supportive with regard to any possibility to save cost for pet owners.


Very friendly and informative

Service Rating

Irene Whiteford - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very Polite and Efficient..........will recommend


Very helpful and very polite

Service Rating

James Crawshaw - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The person who explain us the plans was excellent


Very courteous and helpful.

Service Rating

Scott Brown - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful customer service. Answered all of my questions, and helped to point me in the right direction for the service I needed.


The customer support person was excellent, she was very knowledgeable and easy to chat to, she also had a beagle like mine so it was nice to hear her stories

Service Rating