RSPCA Pet Insurance Reviews
92 92 86% of our customers are pleased with our products and services out of 4,101 4,093 252 customer reviews.
Rated /5 from 41014093252 Reviews
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Warner Mackay -
RSPCA Pet Insurance
Service Review
Great customer service
Great customer service
Service Rating
Jaimee Temple -
RSPCA Pet Insurance
Service Review
explained it all clearly and friendly
Explained it all clearly and friendly
Service Rating
Amanda Mason -
RSPCA Pet Insurance
Service Review
The sales rep (I�m sure her name was Irene) was great, very friendly, confident with the products, informative about all levels of cover and willing to listen to my requirements. An asset to your company
The sales rep (i�m sure her name was irene) was great, very friendly, confident with the products, informative about all levels of cover and willing to listen...
Service Rating
Roger Sykes -
RSPCA Pet Insurance
Service Review
Followed up my enquiry promptly. Friendly representative who could spoken a little more slowly to make it easier to digest the information.
Followed up my enquiry promptly. friendly representative who could spoken a little more slowly to make it easier to digest the information.
Service Rating
Katherine Power -
RSPCA Pet Insurance
Service Review
They were very pushy. They never asked �do you actually want to get this insurance?� It was just assumed I would. I understand it�s a tactic to get the sale as I do indicators and sales for a living but it made it very inpersonal and pressuring. It makes it hard for a person to say no. I felt like a number instead of a career about customer.
They were very pushy. they never asked �do you actually want to get this insurance?� it was just assumed i would. i understand it�s a tactic to get the sale as...
Service Rating
Rebecca Thomas -
RSPCA Pet Insurance
Service Review
Great service and sales people are not pushy will let you make up your own mind with honest answers.
Great service and sales people are not pushy will let you make up your own mind with honest answers.
Service Rating
Kathleen Van Padua -
RSPCA Pet Insurance
Service Review
The prices a very good and I know my dog is covered for things that I couldn�t afford if he needed emergency care and the person I spoke to on the phone went through everything so clearly and explained it all to me very well
The prices a very good and i know my dog is covered for things that i couldn�t afford if he needed emergency care and the person i spoke to on the phone went...
Service Rating
Kay Bailey -
RSPCA Pet Insurance
Service Review
Every thing was clearly explained to us by a lovely person named Adam.
Every thing was clearly explained to us by a lovely person named adam.
Service Rating
John Bathurst -
RSPCA Pet Insurance
Service Review
Very friendly staff member The end of session was a huge amount of reading of terms etc. and it all starts to go over your head. We even felt sorry for staff member ( Taylor) and to read it all out to every client they have.
Very friendly staff member the end of session was a huge amount of reading of terms etc. and it all starts to go over your head. we even felt sorry for staff...
Service Rating
Sara Psarrakos -
RSPCA Pet Insurance
Service Review
Morgan at contact centre was amazing. Called back at time prescribed twice. Very informative/knowledgable. Although the premium is slightly more than a competitor, her confidence in general advice gave me confidence in what we were signing up to! Thanks Morgan!!
Morgan at contact centre was amazing. called back at time prescribed twice. very informative/knowledgable. although the premium is slightly more than a...
Service Rating
Rosemary Eileen Hilder -
RSPCA Pet Insurance
Service Review
Very helpful in every way.
Very helpful in every way.
Service Rating
Mitchell Hartmann -
RSPCA Pet Insurance
Service Review
The service was really great
The service was really great
Service Rating
Sara Psarrakos -
RSPCA Pet Insurance
Service Review
Great customer service
Morgan at contact centre was amazing. called back at time prescribed twice. very informative/knowledgable. although the premium is slightly more than a...
Service Rating
Rosemary Eileen Hilder -
RSPCA Pet Insurance
Service Review
explained it all clearly and friendly
Very helpful in every way.
Service Rating
John Bathurst -
RSPCA Pet Insurance
Service Review
The sales rep (I�m sure her name was Irene) was great, very friendly, confident with the products, informative about all levels of cover and willing to listen to my requirements. An asset to your company
Very friendly staff member the end of session was a huge amount of reading of terms etc. and it all starts to go over your head. we even felt sorry for staff...
Service Rating
Greg Howell -
RSPCA Pet Insurance
Service Review
Followed up my enquiry promptly. Friendly representative who could spoken a little more slowly to make it easier to digest the information.
Excellent service. explained everything fully and professionally
Service Rating
Mitchell Hartmann -
RSPCA Pet Insurance
Service Review
They were very pushy. They never asked �do you actually want to get this insurance?� It was just assumed I would. I understand it�s a tactic to get the sale as I do indicators and sales for a living but it made it very inpersonal and pressuring. It makes it hard for a person to say no. I felt like a number instead of a career about customer.
The service was really great
Service Rating
Christine Weir -
RSPCA Pet Insurance
Service Review
Great service and sales people are not pushy will let you make up your own mind with honest answers.
The paperwork over the phone was horrendous and all the messages i had to listen to, i was just so busy and the operator knew that, and the call went on and on...
Service Rating
Marilyn Cantwell-Zeb -
RSPCA Pet Insurance
Service Review
The prices a very good and I know my dog is covered for things that I couldn�t afford if he needed emergency care and the person I spoke to on the phone went through everything so clearly and explained it all to me very well
Very knowledgeable, thoroughly explained the policy & fully explained what they will be doing each process of the way. cso advised me along the way if i...
Service Rating
Kerrie Smith -
RSPCA Pet Insurance
Service Review
Every thing was clearly explained to us by a lovely person named Adam.
They rang me after an online quote
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very friendly staff member The end of session was a huge amount of reading of terms etc. and it all starts to go over your head. We even felt sorry for staff member ( Taylor) and to read it all out to every client they have.
Amazing customer service, fair prices and rspca pet insurance donates money to the rspca
Service Rating
Joan Oliver -
RSPCA Pet Insurance
Service Review
Morgan at contact centre was amazing. Called back at time prescribed twice. Very informative/knowledgable. Although the premium is slightly more than a competitor, her confidence in general advice gave me confidence in what we were signing up to! Thanks Morgan!!
The customer service officer was knowledgeable, pleasant and friendly. also the benefits were greater than my previous insurer, the main drawcard being, no...
Service Rating
Corinne Wilson -
RSPCA Pet Insurance
Service Review
Very helpful in every way.
Great to chat to.
Service Rating
Kirsten Van Riel -
RSPCA Pet Insurance
Service Review
The service was really great
The girl on the phone was very friendly and actually had a conversation with me, instead of strictly following a list of things to say. everything was...