RSPCA Pet Insurance Reviews
92 92 86% of our customers are pleased with our products and services out of 4,101 4,093 252 customer reviews.
Rated /5 from 41014093252 Reviews
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Patient and well informed
Trusted Customer -
RSPCA Pet Insurance
Service Review
I spoke with Codie weekly for a month while trying to consider my puppies needs.Codie was patient and well informed. Her friendliness and understanding of the breed made me feel comfortable RSPCA Pet Insurance was right for our dog.
I spoke with codie weekly for a month while trying to consider my puppies needs.codie was patient and well informed. her friendliness and understanding of the...
Service Rating
Outstanding customer service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Policy provides the cover I need with customer service to back it
Service Review
The customer service was amazing - the consultant phoned me to talk through policy options 5 mins after I submitted my online quote - to be honest RSPCA were not the cheapest option but your customer service won me over . The consultant was super helpful and could proved me all the info I needed .
The customer service was amazing - the consultant phoned me to talk through policy options 5 mins after i submitted my online quote - to be honest rspca were...
Product Rating
Service Rating
Tracey Scells -
RSPCA Pet Insurance
Service Review
very friendly explained everything i would recommend to all
Very friendly explained everything i would recommend to all
Service Rating
Peter Staffieri -
RSPCA Pet Insurance
Service Review
They explained it well
They explained it well
Service Rating
Jenny Bui -
RSPCA Pet Insurance
Service Review
Their care with their customers were good.
Their care with their customers were good.
Service Rating
Ben Hunt -
RSPCA Pet Insurance
Service Review
Great service.
Great service.
Service Rating
Felicity Janek -
RSPCA Pet Insurance
Service Review
The representative was so helpful explained everything and gave me time to explain information to partner all while not being pushy as previous representatives had been.
The representative was so helpful explained everything and gave me time to explain information to partner all while not being pushy as previous representatives...
Service Rating
Rauno Miettinen -
RSPCA Pet Insurance
Service Review
Very good and well explained . On the negative we were discussing the policy details over one another. May have been poor reception at my end.
Very good and well explained . on the negative we were discussing the policy details over one another. may have been poor reception at my end.
Service Rating
DANIELLE LEWIS -
RSPCA Pet Insurance
Service Review
Not receiving emails or phone calls when I have been told I would
Not receiving emails or phone calls when i have been told i would
Service Rating
Warner Mackay -
RSPCA Pet Insurance
Service Review
Great customer service
Great customer service
Service Rating
Lesley Torney -
RSPCA Pet Insurance
Service Review
I liked the care and compassion my person had as I spoke about my newly adopted rescue dog.
I liked the care and compassion my person had as i spoke about my newly adopted rescue dog.
Service Rating
Jaimee Temple -
RSPCA Pet Insurance
Service Review
explained it all clearly and friendly
Explained it all clearly and friendly
Service Rating
Patient and well informed
Jaimee Temple -
RSPCA Pet Insurance
Service Review
I spoke with Codie weekly for a month while trying to consider my puppies needs.Codie was patient and well informed. Her friendliness and understanding of the breed made me feel comfortable RSPCA Pet Insurance was right for our dog.
Explained it all clearly and friendly
Service Rating
Outstanding customer service
DANIELLE LEWIS -
RSPCA Pet Insurance
Service Review
The customer service was amazing - the consultant phoned me to talk through policy options 5 mins after I submitted my online quote - to be honest RSPCA were not the cheapest option but your customer service won me over . The consultant was super helpful and could proved me all the info I needed .
Not receiving emails or phone calls when i have been told i would
Service Rating
Lesley Torney -
RSPCA Pet Insurance
Service Review
very friendly explained everything i would recommend to all
I liked the care and compassion my person had as i spoke about my newly adopted rescue dog.
Service Rating
Murali Reddy -
RSPCA Pet Insurance
Service Review
They explained it well
Excellent
Service Rating
Mary Wilson -
RSPCA Pet Insurance
Service Review
Their care with their customers were good.
The phone conversation was far too long especially reciting the last document which went on forever! the gentleman was very helpful also i have looked at the...
Service Rating
Warner Mackay -
RSPCA Pet Insurance
Service Review
Great service.
Great customer service
Service Rating
Amanda Mason -
RSPCA Pet Insurance
Service Review
The representative was so helpful explained everything and gave me time to explain information to partner all while not being pushy as previous representatives had been.
The sales rep (i�m sure her name was irene) was great, very friendly, confident with the products, informative about all levels of cover and willing to listen...
Service Rating
Katherine Power -
RSPCA Pet Insurance
Service Review
Very good and well explained . On the negative we were discussing the policy details over one another. May have been poor reception at my end.
They were very pushy. they never asked �do you actually want to get this insurance?� it was just assumed i would. i understand it�s a tactic to get the sale as...
Service Rating
Roger Sykes -
RSPCA Pet Insurance
Service Review
Not receiving emails or phone calls when I have been told I would
Followed up my enquiry promptly. friendly representative who could spoken a little more slowly to make it easier to digest the information.
Service Rating
Rebecca Thomas -
RSPCA Pet Insurance
Service Review
Great customer service
Great service and sales people are not pushy will let you make up your own mind with honest answers.
Service Rating
Kathleen Van Padua -
RSPCA Pet Insurance
Service Review
I liked the care and compassion my person had as I spoke about my newly adopted rescue dog.
The prices a very good and i know my dog is covered for things that i couldn�t afford if he needed emergency care and the person i spoke to on the phone went...
Service Rating
Kay Bailey -
RSPCA Pet Insurance
Service Review
explained it all clearly and friendly
Every thing was clearly explained to us by a lovely person named adam.
Service Rating
Outstanding customer service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Policy provides the cover I need with customer service to back it
Policy provides the cover I need with customer service to back it