Read what our customers are saying
A wonderful friendly team who understand customers requirements and are pat
Dion SMITH -
RSPCA Pet Insurance
Product Review
Service Review
A wonderful friendly team who understand customers requirements and are patient very patient in assisting with all areas of questions and concerns.
A wonderful friendly team who understand customers requirements and are patient very patient in assisting with all areas of questions and concerns.
Product Rating
Service Rating
Bruce Mcclenahan -
RSPCA Pet Insurance
Product Review
value for money , peace of mind
Service Review
they explained every thing I wanted to know
They explained every thing i wanted to know
Product Rating
Service Rating
Laverne Daniels -
RSPCA Pet Insurance
Product Review
Reasonable price and explained well by the operator
Service Review
Very caring and friendly service with call personalised to the pet
Very caring and friendly service with call personalised to the pet
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Yes the operator got back to me as advised and the phone calls were easy and very pleasant Everything explained and given time to think about covers and get back to him
Yes the operator got back to me as advised and the phone calls were easy and very pleasant everything explained and given time to think about covers and get...
Service Rating
Excellent service delivery
Trusted Customer -
RSPCA Pet Insurance
Service Review
The service operator made several callbacks due to my circumstances and explained the policy in detail.
The service operator made several callbacks due to my circumstances and explained the policy in detail.
Service Rating
Excellent info and customer seevice
Raiko Valentin -
RSPCA Pet Insurance
Product Review
Very well priced and value for money
Service Review
Communicated options and terms and conditions very thoroughly and and was left with minimal questions!
Communicated options and terms and conditions very thoroughly and and was left with minimal questions!
Product Rating
Service Rating
Cecil Hammond -
RSPCA Pet Insurance
Service Review
Your representative was extremely helpful and patient, all my questions were answered. Never having pet insurance in the past I hope the future gives me the opportunity to form the opinion that the decision to take out a policy with RSPCA was definitely the right choice. If this is the case I will have no hesitation to promote your product 100%.
Your representative was extremely helpful and patient, all my questions were answered. never having pet insurance in the past i hope the future gives me the...
Service Rating
Thank you, great customer service
Rebecca Perry -
RSPCA Pet Insurance
Product Review
Insurance is always expensive. Some details missing re: optional extra cover
Service Review
They followed up and called back when they said they would - awesome!
They followed up and called back when they said they would - awesome!
Product Rating
Service Rating
Very helpful and a pleasure to talk to
Trusted Customer -
RSPCA Pet Insurance
Service Review
The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything I needed to know...
The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything i needed to know...
Service Rating
Friendly and professional service. all questions answered.
Bernadette Allen -
RSPCA Pet Insurance
Product Review
I’m very happy to have my pet insured with rspca. And to know some of the money goes to animals in need is great
Service Review
My customer service rep was lovely. Was friendly and professional. She answered all my questions and followed her own procedures. She created a pleasant buying experience.
My customer service rep was lovely. was friendly and professional. she answered all my questions and followed her own procedures. she created a pleasant buying...
Product Rating
Service Rating
Great customer service
Robson Battistella -
RSPCA Pet Insurance
Product Review
Haven't got the time to use what I have purchased (hope I never do). So far, all good here.
Service Review
A lot of attention given to answer all my questions.
A lot of attention given to answer all my questions.
Product Rating
Service Rating
Pamela Dineen -
RSPCA Pet Insurance
Service Review
Very helpful and friendly
Very helpful and friendly
Service Rating
A wonderful friendly team who understand customers requirements and are pat
Rebecca Perry -
RSPCA Pet Insurance
Service Review
A wonderful friendly team who understand customers requirements and are patient very patient in assisting with all areas of questions and concerns.
They followed up and called back when they said they would - awesome!
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
they explained every thing I wanted to know
The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything i needed to know...
Service Rating
Bernadette Allen -
RSPCA Pet Insurance
Service Review
Very caring and friendly service with call personalised to the pet
My customer service rep was lovely. was friendly and professional. she answered all my questions and followed her own procedures. she created a pleasant buying...
Service Rating
Robson Battistella -
RSPCA Pet Insurance
Service Review
Yes the operator got back to me as advised and the phone calls were easy and very pleasant Everything explained and given time to think about covers and get back to him
A lot of attention given to answer all my questions.
Service Rating
Excellent service delivery
Pamela Dineen -
RSPCA Pet Insurance
Service Review
The service operator made several callbacks due to my circumstances and explained the policy in detail.
Very helpful and friendly
Service Rating
Excellent info and customer seevice
Trusted Customer -
RSPCA Pet Insurance
Service Review
Communicated options and terms and conditions very thoroughly and and was left with minimal questions!
The representatives know their product and were pleasant and helpful. i cannot bear being nagged, however.
Service Rating
Sandra Webb -
RSPCA Pet Insurance
Service Review
Your representative was extremely helpful and patient, all my questions were answered. Never having pet insurance in the past I hope the future gives me the opportunity to form the opinion that the decision to take out a policy with RSPCA was definitely the right choice. If this is the case I will have no hesitation to promote your product 100%.
Natalie was fantastic! she certainly knows what she is talking about. i never felt pressured and when so ask natalie to call me back she was very prompt.
Service Rating
Thank you, great customer service
Wendy Mcardle -
RSPCA Pet Insurance
Service Review
They followed up and called back when they said they would - awesome!
I thought the phone sales person was polite, friendly, and ready to help. i have only just taken out the insurance and i don’t know about the claim process...
Service Rating
Very helpful and a pleasure to talk to
Dara Avalon -
RSPCA Pet Insurance
Service Review
The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything I needed to know...
I am so happy. although my beautiful dogs are doing fantastic anyway i feel safer knowing that they have excellent cover. thankyou so much.
Service Rating
Friendly and professional service. all questions answered.
Lynne Mogi -
RSPCA Pet Insurance
Service Review
My customer service rep was lovely. Was friendly and professional. She answered all my questions and followed her own procedures. She created a pleasant buying experience.
Cut the time and verbal rubbish one has to go through to just take out the policy. it took longer than our private health insurance. then to 'register' to...
Service Rating
Great customer service
Shaun Grindrod -
RSPCA Pet Insurance
Service Review
A lot of attention given to answer all my questions.
Very informative and not pushing for the sale. i really appreciate giving me time to think about my options.thank you
Service Rating
Kirsty Lovell -
RSPCA Pet Insurance
Service Review
Very helpful and friendly
Easy service over the phone. helpful consultant
Service Rating
A wonderful friendly team who understand customers requirements and are pat
Dion SMITH -
RSPCA Pet Insurance
Product Review
Product Rating
Bruce Mcclenahan -
RSPCA Pet Insurance
Product Review
value for money , peace of mind
value for money , peace of mind
Product Rating
Laverne Daniels -
RSPCA Pet Insurance
Product Review
Reasonable price and explained well by the operator
Reasonable price and explained well by the operator
Product Rating
Excellent info and customer seevice
Raiko Valentin -
RSPCA Pet Insurance
Product Review
Very well priced and value for money
Very well priced and value for money
Product Rating
Thank you, great customer service
Rebecca Perry -
RSPCA Pet Insurance
Product Review
Insurance is always expensive. Some details missing re: optional extra cover
Insurance is always expensive. Some details missing re: optional extra cover
Product Rating
Friendly and professional service. all questions answered.
Bernadette Allen -
RSPCA Pet Insurance
Product Review
I’m very happy to have my pet insured with rspca. And to know some of the money goes to animals in need is great
I’m very happy to have my pet insured with rspca. And to know some of the money goes to animals in need is great
Product Rating
Great customer service
Robson Battistella -
RSPCA Pet Insurance
Product Review
Haven't got the time to use what I have purchased (hope I never do). So far, all good here.
Haven't got the time to use what I have purchased (hope I never do). So far, all good here.