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Read what our customers are saying

A wonderful friendly team who understand customers requirements and are pat

Dion SMITH - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

A wonderful friendly team who understand customers requirements and are patient very patient in assisting with all areas of questions and concerns.


A wonderful friendly team who understand customers requirements and are patient very patient in assisting with all areas of questions and concerns.

Product Rating

Service Rating

Bruce Mcclenahan - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

value for money , peace of mind

Service Review

they explained every thing I wanted to know


They explained every thing i wanted to know

Product Rating

Service Rating

Laverne Daniels - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Reasonable price and explained well by the operator

Service Review

Very caring and friendly service with call personalised to the pet


Very caring and friendly service with call personalised to the pet

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Yes the operator got back to me as advised and the phone calls were easy and very pleasant Everything explained and given time to think about covers and get back to him


Yes the operator got back to me as advised and the phone calls were easy and very pleasant everything explained and given time to think about covers and get...

Service Rating

Excellent service delivery

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The service operator made several callbacks due to my circumstances and explained the policy in detail.


The service operator made several callbacks due to my circumstances and explained the policy in detail.

Service Rating

Excellent info and customer seevice

Raiko Valentin - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very well priced and value for money

Service Review

Communicated options and terms and conditions very thoroughly and and was left with minimal questions!


Communicated options and terms and conditions very thoroughly and and was left with minimal questions!

Product Rating

Service Rating

Cecil Hammond - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Your representative was extremely helpful and patient, all my questions were answered. Never having pet insurance in the past I hope the future gives me the opportunity to form the opinion that the decision to take out a policy with RSPCA was definitely the right choice. If this is the case I will have no hesitation to promote your product 100%.


Your representative was extremely helpful and patient, all my questions were answered. never having pet insurance in the past i hope the future gives me the...

Service Rating

Thank you, great customer service

Rebecca Perry - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Insurance is always expensive. Some details missing re: optional extra cover

Service Review

They followed up and called back when they said they would - awesome!


They followed up and called back when they said they would - awesome!

Product Rating

Service Rating

Very helpful and a pleasure to talk to

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything I needed to know...


The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything i needed to know...

Service Rating

Friendly and professional service. all questions answered.

Bernadette Allen - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

I’m very happy to have my pet insured with rspca. And to know some of the money goes to animals in need is great

Service Review

My customer service rep was lovely. Was friendly and professional. She answered all my questions and followed her own procedures. She created a pleasant buying experience.


My customer service rep was lovely. was friendly and professional. she answered all my questions and followed her own procedures. she created a pleasant buying...

Product Rating

Service Rating

Great customer service

Robson Battistella - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Haven't got the time to use what I have purchased (hope I never do). So far, all good here.

Service Review

A lot of attention given to answer all my questions.


A lot of attention given to answer all my questions.

Product Rating

Service Rating

Pamela Dineen - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and friendly


Very helpful and friendly

Service Rating

A wonderful friendly team who understand customers requirements and are pat

Rebecca Perry - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

A wonderful friendly team who understand customers requirements and are patient very patient in assisting with all areas of questions and concerns.


They followed up and called back when they said they would - awesome!

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

they explained every thing I wanted to know


The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything i needed to know...

Service Rating

Bernadette Allen - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very caring and friendly service with call personalised to the pet


My customer service rep was lovely. was friendly and professional. she answered all my questions and followed her own procedures. she created a pleasant buying...

Service Rating

Robson Battistella - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Yes the operator got back to me as advised and the phone calls were easy and very pleasant Everything explained and given time to think about covers and get back to him


A lot of attention given to answer all my questions.

Service Rating

Excellent service delivery

Pamela Dineen - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The service operator made several callbacks due to my circumstances and explained the policy in detail.


Very helpful and friendly

Service Rating

Excellent info and customer seevice

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Communicated options and terms and conditions very thoroughly and and was left with minimal questions!


The representatives know their product and were pleasant and helpful. i cannot bear being nagged, however.

Service Rating

Sandra Webb - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Your representative was extremely helpful and patient, all my questions were answered. Never having pet insurance in the past I hope the future gives me the opportunity to form the opinion that the decision to take out a policy with RSPCA was definitely the right choice. If this is the case I will have no hesitation to promote your product 100%.


Natalie was fantastic! she certainly knows what she is talking about. i never felt pressured and when so ask natalie to call me back she was very prompt.

Service Rating

Thank you, great customer service

Wendy Mcardle - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They followed up and called back when they said they would - awesome!


I thought the phone sales person was polite, friendly, and ready to help. i have only just taken out the insurance and i don’t know about the claim process...

Service Rating

Very helpful and a pleasure to talk to

Dara Avalon - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything I needed to know...


I am so happy. although my beautiful dogs are doing fantastic anyway i feel safer knowing that they have excellent cover. thankyou so much.

Service Rating

Friendly and professional service. all questions answered.

Lynne Mogi - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

My customer service rep was lovely. Was friendly and professional. She answered all my questions and followed her own procedures. She created a pleasant buying experience.


Cut the time and verbal rubbish one has to go through to just take out the policy. it took longer than our private health insurance. then to 'register' to...

Service Rating

Great customer service

Shaun Grindrod - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

A lot of attention given to answer all my questions.


Very informative and not pushing for the sale. i really appreciate giving me time to think about my options.thank you

Service Rating

Kirsty Lovell - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and friendly


Easy service over the phone. helpful consultant

Service Rating

A wonderful friendly team who understand customers requirements and are pat

Dion SMITH - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Bruce Mcclenahan - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

value for money , peace of mind


value for money , peace of mind

Product Rating

Laverne Daniels - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Reasonable price and explained well by the operator


Reasonable price and explained well by the operator

Product Rating

Excellent info and customer seevice

Raiko Valentin - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very well priced and value for money


Very well priced and value for money

Product Rating

Thank you, great customer service

Rebecca Perry - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Insurance is always expensive. Some details missing re: optional extra cover


Insurance is always expensive. Some details missing re: optional extra cover

Product Rating

Friendly and professional service. all questions answered.

Bernadette Allen - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

I’m very happy to have my pet insured with rspca. And to know some of the money goes to animals in need is great


I’m very happy to have my pet insured with rspca. And to know some of the money goes to animals in need is great

Product Rating

Great customer service

Robson Battistella - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Haven't got the time to use what I have purchased (hope I never do). So far, all good here.


Haven't got the time to use what I have purchased (hope I never do). So far, all good here.

Product Rating