Read what our customers are saying
Lynne Mogi -
RSPCA Pet Insurance
Service Review
Cut the time and verbal rubbish one has to go through to just take out the policy. It took longer than our private health insurance. Then to 'Register' to manage the policy on line has taken multiple hours and then entering the 'Pet Portal' is still a nightmare! The promised Welcome Pack has not arrived and I am having serious thoughts about continuing with this insurance.
Cut the time and verbal rubbish one has to go through to just take out the policy. it took longer than our private health insurance. then to 'register' to...
Service Rating
Dara Avalon -
RSPCA Pet Insurance
Service Review
I am so happy. Although my beautiful dogs are doing fantastic anyway I feel safer knowing that they have excellent cover. Thankyou so much.
I am so happy. although my beautiful dogs are doing fantastic anyway i feel safer knowing that they have excellent cover. thankyou so much.
Service Rating
Wendy Mcardle -
RSPCA Pet Insurance
Service Review
I thought the phone sales person was polite, friendly, and ready to help. I have only just taken out the insurance and I don�t know about the claim process time etc, but so far they have been prompt and I have recommended them to a friend looking for Cat insurance.
I thought the phone sales person was polite, friendly, and ready to help. i have only just taken out the insurance and i don�t know about the claim process...
Service Rating
Ashley Berini -
RSPCA Pet Insurance
Service Review
Very supportive, no interrogations with claims, very timely and responsive.
Very supportive, no interrogations with claims, very timely and responsive.
Service Rating
Kirsty Lovell -
RSPCA Pet Insurance
Service Review
Easy service over the phone. Helpful consultant
Easy service over the phone. helpful consultant
Service Rating
Shaun Grindrod -
RSPCA Pet Insurance
Service Review
Very informative and not pushing for the sale. I really appreciate giving me time to think about my options.thank you
Very informative and not pushing for the sale. i really appreciate giving me time to think about my options.thank you
Service Rating
Peter Cole -
RSPCA Pet Insurance
Service Review
Explained eveything so we could understand all about the service , ln an extremely friendly manner . Will recomend to all who want to get pet isurance .
Explained eveything so we could understand all about the service , ln an extremely friendly manner . will recomend to all who want to get pet isurance .
Service Rating
Kay Mccauley -
RSPCA Pet Insurance
Service Review
The gentleman on the phone was extremely helpful. Was able to answer my curly questions and explained my options well.
The gentleman on the phone was extremely helpful. was able to answer my curly questions and explained my options well.
Service Rating
Celestyna Odermatt -
RSPCA Pet Insurance
Service Review
Follow up calls and giving me time to read PDS. Also I was emailed PDS to make my searching easier
Follow up calls and giving me time to read pds. also i was emailed pds to make my searching easier
Service Rating
Vahideh Motallebi -
RSPCA Pet Insurance
Service Review
Operator was friendly and helpful. Thank you
Operator was friendly and helpful. thank you
Service Rating
Karla Leach -
RSPCA Pet Insurance
Service Review
Clear and easy to understand consultant. They helped me decide the correct level of cover to best suit our needs
Clear and easy to understand consultant. they helped me decide the correct level of cover to best suit our needs
Service Rating
Andrea Stephan -
RSPCA Pet Insurance
Service Review
Irene was very friendly. Not pushy and did her selling very well.I was asking for a call bck in a week and she signed me up by the end of the conversation!! There is a cooling off period which is a good back up if I change my mind
Irene was very friendly. not pushy and did her selling very well.i was asking for a call bck in a week and she signed me up by the end of the conversation!!...
Service Rating
Celestyna Odermatt -
RSPCA Pet Insurance
Service Review
Cut the time and verbal rubbish one has to go through to just take out the policy. It took longer than our private health insurance. Then to 'Register' to manage the policy on line has taken multiple hours and then entering the 'Pet Portal' is still a nightmare! The promised Welcome Pack has not arrived and I am having serious thoughts about continuing with this insurance.
Follow up calls and giving me time to read pds. also i was emailed pds to make my searching easier
Service Rating
Karla Leach -
RSPCA Pet Insurance
Service Review
I am so happy. Although my beautiful dogs are doing fantastic anyway I feel safer knowing that they have excellent cover. Thankyou so much.
Clear and easy to understand consultant. they helped me decide the correct level of cover to best suit our needs
Service Rating
Vahideh Motallebi -
RSPCA Pet Insurance
Service Review
I thought the phone sales person was polite, friendly, and ready to help. I have only just taken out the insurance and I don�t know about the claim process time etc, but so far they have been prompt and I have recommended them to a friend looking for Cat insurance.
Operator was friendly and helpful. thank you
Service Rating
Andrea Stephan -
RSPCA Pet Insurance
Service Review
Very supportive, no interrogations with claims, very timely and responsive.
Irene was very friendly. not pushy and did her selling very well.i was asking for a call bck in a week and she signed me up by the end of the conversation!!...
Service Rating
Gail Wright -
RSPCA Pet Insurance
Service Review
Easy service over the phone. Helpful consultant
Very informative, detailed all information, answered my questions without rushing, spoke clearly and vry knowledgable
Service Rating
Keith Solomon -
RSPCA Pet Insurance
Service Review
Very informative and not pushing for the sale. I really appreciate giving me time to think about my options.thank you
Easy experience and friendly service
Service Rating
Claire Egan -
RSPCA Pet Insurance
Service Review
Explained eveything so we could understand all about the service , ln an extremely friendly manner . Will recomend to all who want to get pet isurance .
Bit too pushy but overall very helpful. i wanted to get other quotes but felt a bit bulldozed
Service Rating
Angela Furthner -
RSPCA Pet Insurance
Service Review
The gentleman on the phone was extremely helpful. Was able to answer my curly questions and explained my options well.
Very professional and friendly
Service Rating
Glory Baker -
RSPCA Pet Insurance
Service Review
Follow up calls and giving me time to read PDS. Also I was emailed PDS to make my searching easier
Yes i recommend the insurance
Service Rating
Andrew Burbury -
RSPCA Pet Insurance
Service Review
Operator was friendly and helpful. Thank you
All good so far, i'll advise further, when i need to make a claim
Service Rating
George Kashian -
RSPCA Pet Insurance
Service Review
Clear and easy to understand consultant. They helped me decide the correct level of cover to best suit our needs
They employed the right person (pia) who clearly explained the various options and ensured we were given every opportunity to ask questions.
Service Rating
Rebecca Miller -
RSPCA Pet Insurance
Service Review
Irene was very friendly. Not pushy and did her selling very well.I was asking for a call bck in a week and she signed me up by the end of the conversation!! There is a cooling off period which is a good back up if I change my mind
Brilliant quick and easy service!