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Read what our customers are saying

Lynne Mogi - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

Cut the time and verbal rubbish one has to go through to just take out the policy. It took longer than our private health insurance. Then to 'Register' to manage the policy on line has taken multiple hours and then entering the 'Pet Portal' is still a nightmare! The promised Welcome Pack has not arrived and I am having serious thoughts about continuing with this insurance.


Cut the time and verbal rubbish one has to go through to just take out the policy. it took longer than our private health insurance. then to 'register' to...

Service Rating

Dara Avalon - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I am so happy. Although my beautiful dogs are doing fantastic anyway I feel safer knowing that they have excellent cover. Thankyou so much.


I am so happy. although my beautiful dogs are doing fantastic anyway i feel safer knowing that they have excellent cover. thankyou so much.

Service Rating

Wendy Mcardle - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I thought the phone sales person was polite, friendly, and ready to help. I have only just taken out the insurance and I don�t know about the claim process time etc, but so far they have been prompt and I have recommended them to a friend looking for Cat insurance.


I thought the phone sales person was polite, friendly, and ready to help. i have only just taken out the insurance and i don�t know about the claim process...

Service Rating

Ashley Berini - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very supportive, no interrogations with claims, very timely and responsive.


Very supportive, no interrogations with claims, very timely and responsive.

Service Rating

Kirsty Lovell - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Easy service over the phone. Helpful consultant


Easy service over the phone. helpful consultant

Service Rating

Shaun Grindrod - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very informative and not pushing for the sale. I really appreciate giving me time to think about my options.thank you


Very informative and not pushing for the sale. i really appreciate giving me time to think about my options.thank you

Service Rating

Peter Cole - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Explained eveything so we could understand all about the service , ln an extremely friendly manner . Will recomend to all who want to get pet isurance .


Explained eveything so we could understand all about the service , ln an extremely friendly manner . will recomend to all who want to get pet isurance .

Service Rating

Kay Mccauley - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The gentleman on the phone was extremely helpful. Was able to answer my curly questions and explained my options well.


The gentleman on the phone was extremely helpful. was able to answer my curly questions and explained my options well.

Service Rating

Celestyna Odermatt - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Follow up calls and giving me time to read PDS. Also I was emailed PDS to make my searching easier


Follow up calls and giving me time to read pds. also i was emailed pds to make my searching easier

Service Rating

Vahideh Motallebi - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Operator was friendly and helpful. Thank you


Operator was friendly and helpful. thank you

Service Rating

Karla Leach - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Clear and easy to understand consultant. They helped me decide the correct level of cover to best suit our needs


Clear and easy to understand consultant. they helped me decide the correct level of cover to best suit our needs

Service Rating

Andrea Stephan - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Irene was very friendly. Not pushy and did her selling very well.I was asking for a call bck in a week and she signed me up by the end of the conversation!! There is a cooling off period which is a good back up if I change my mind


Irene was very friendly. not pushy and did her selling very well.i was asking for a call bck in a week and she signed me up by the end of the conversation!!...

Service Rating

Celestyna Odermatt - Rated 1 out of 5

RSPCA Pet Insurance

Service Review

Cut the time and verbal rubbish one has to go through to just take out the policy. It took longer than our private health insurance. Then to 'Register' to manage the policy on line has taken multiple hours and then entering the 'Pet Portal' is still a nightmare! The promised Welcome Pack has not arrived and I am having serious thoughts about continuing with this insurance.


Follow up calls and giving me time to read pds. also i was emailed pds to make my searching easier

Service Rating

Karla Leach - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I am so happy. Although my beautiful dogs are doing fantastic anyway I feel safer knowing that they have excellent cover. Thankyou so much.


Clear and easy to understand consultant. they helped me decide the correct level of cover to best suit our needs

Service Rating

Vahideh Motallebi - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I thought the phone sales person was polite, friendly, and ready to help. I have only just taken out the insurance and I don�t know about the claim process time etc, but so far they have been prompt and I have recommended them to a friend looking for Cat insurance.


Operator was friendly and helpful. thank you

Service Rating

Andrea Stephan - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very supportive, no interrogations with claims, very timely and responsive.


Irene was very friendly. not pushy and did her selling very well.i was asking for a call bck in a week and she signed me up by the end of the conversation!!...

Service Rating

Gail Wright - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Easy service over the phone. Helpful consultant


Very informative, detailed all information, answered my questions without rushing, spoke clearly and vry knowledgable

Service Rating

Keith Solomon - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very informative and not pushing for the sale. I really appreciate giving me time to think about my options.thank you


Easy experience and friendly service

Service Rating

Claire Egan - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Explained eveything so we could understand all about the service , ln an extremely friendly manner . Will recomend to all who want to get pet isurance .


Bit too pushy but overall very helpful. i wanted to get other quotes but felt a bit bulldozed

Service Rating

Angela Furthner - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The gentleman on the phone was extremely helpful. Was able to answer my curly questions and explained my options well.


Very professional and friendly

Service Rating

Glory Baker - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Follow up calls and giving me time to read PDS. Also I was emailed PDS to make my searching easier


Yes i recommend the insurance

Service Rating

Andrew Burbury - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Operator was friendly and helpful. Thank you


All good so far, i'll advise further, when i need to make a claim

Service Rating

George Kashian - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Clear and easy to understand consultant. They helped me decide the correct level of cover to best suit our needs


They employed the right person (pia) who clearly explained the various options and ensured we were given every opportunity to ask questions.

Service Rating

Rebecca Miller - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Irene was very friendly. Not pushy and did her selling very well.I was asking for a call bck in a week and she signed me up by the end of the conversation!! There is a cooling off period which is a good back up if I change my mind


Brilliant quick and easy service!

Service Rating