Read what our customers are saying
Bruce Mcclenahan -
RSPCA Pet Insurance
Service Review
they explained every thing I wanted to know
They explained every thing i wanted to know
Service Rating
Sueanne Roland -
RSPCA Pet Insurance
Service Review
Yes the operator got back to me as advised and the phone calls were easy and very pleasant Everything explained and given time to think about covers and get back to him
Yes the operator got back to me as advised and the phone calls were easy and very pleasant everything explained and given time to think about covers and get...
Service Rating
Karen Irwin -
RSPCA Pet Insurance
Service Review
The service operator made several callbacks due to my circumstances and explained the policy in detail.
The service operator made several callbacks due to my circumstances and explained the policy in detail.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Your representative was extremely helpful and patient, all my questions were answered. Never having pet insurance in the past I hope the future gives me the opportunity to form the opinion that the decision to take out a policy with RSPCA was definitely the right choice. If this is the case I will have no hesitation to promote your product 100%.
Your representative was extremely helpful and patient, all my questions were answered. never having pet insurance in the past i hope the future gives me the...
Service Rating
Raiko Valentin -
RSPCA Pet Insurance
Service Review
Communicated options and terms and conditions very thoroughly and and was left with minimal questions!
Communicated options and terms and conditions very thoroughly and and was left with minimal questions!
Service Rating
Sandra Makin -
RSPCA Pet Insurance
Service Review
The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything I needed to know...
The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything i needed to know...
Service Rating
Bernadette Allen -
RSPCA Pet Insurance
Service Review
My customer service rep was lovely. Was friendly and professional. She answered all my questions and followed her own procedures. She created a pleasant buying experience.
My customer service rep was lovely. was friendly and professional. she answered all my questions and followed her own procedures. she created a pleasant buying...
Service Rating
Rebecca Perry -
RSPCA Pet Insurance
Service Review
They followed up and called back when they said they would - awesome!
They followed up and called back when they said they would - awesome!
Service Rating
Robson Battistella -
RSPCA Pet Insurance
Service Review
A lot of attention given to answer all my questions.
A lot of attention given to answer all my questions.
Service Rating
Pamela Dineen -
RSPCA Pet Insurance
Service Review
Very helpful and friendly
Very helpful and friendly
Service Rating
Donn Jowell -
RSPCA Pet Insurance
Service Review
The representatives know their product and were pleasant and helpful. I cannot bear being nagged, however.
The representatives know their product and were pleasant and helpful. i cannot bear being nagged, however.
Service Rating
Sandra Webb -
RSPCA Pet Insurance
Service Review
Natalie was fantastic! She certainly knows what she is talking about. I never felt pressured and when so ask Natalie to call me back she was very prompt.
Natalie was fantastic! she certainly knows what she is talking about. i never felt pressured and when so ask natalie to call me back she was very prompt.
Service Rating
Robson Battistella -
RSPCA Pet Insurance
Service Review
they explained every thing I wanted to know
A lot of attention given to answer all my questions.
Service Rating
Pamela Dineen -
RSPCA Pet Insurance
Service Review
Yes the operator got back to me as advised and the phone calls were easy and very pleasant Everything explained and given time to think about covers and get back to him
Very helpful and friendly
Service Rating
Donn Jowell -
RSPCA Pet Insurance
Service Review
The service operator made several callbacks due to my circumstances and explained the policy in detail.
The representatives know their product and were pleasant and helpful. i cannot bear being nagged, however.
Service Rating
Sandra Webb -
RSPCA Pet Insurance
Service Review
Your representative was extremely helpful and patient, all my questions were answered. Never having pet insurance in the past I hope the future gives me the opportunity to form the opinion that the decision to take out a policy with RSPCA was definitely the right choice. If this is the case I will have no hesitation to promote your product 100%.
Natalie was fantastic! she certainly knows what she is talking about. i never felt pressured and when so ask natalie to call me back she was very prompt.
Service Rating
Dara Avalon -
RSPCA Pet Insurance
Service Review
Communicated options and terms and conditions very thoroughly and and was left with minimal questions!
I am so happy. although my beautiful dogs are doing fantastic anyway i feel safer knowing that they have excellent cover. thankyou so much.
Service Rating
Wendy Mcardle -
RSPCA Pet Insurance
Service Review
The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything I needed to know...
I thought the phone sales person was polite, friendly, and ready to help. i have only just taken out the insurance and i don�t know about the claim process...
Service Rating
Lynne Mogi -
RSPCA Pet Insurance
Service Review
My customer service rep was lovely. Was friendly and professional. She answered all my questions and followed her own procedures. She created a pleasant buying experience.
Cut the time and verbal rubbish one has to go through to just take out the policy. it took longer than our private health insurance. then to 'register' to...
Service Rating
Ashley Berini -
RSPCA Pet Insurance
Service Review
They followed up and called back when they said they would - awesome!
Very supportive, no interrogations with claims, very timely and responsive.
Service Rating
Kirsty Lovell -
RSPCA Pet Insurance
Service Review
A lot of attention given to answer all my questions.
Easy service over the phone. helpful consultant
Service Rating
Shaun Grindrod -
RSPCA Pet Insurance
Service Review
Very helpful and friendly
Very informative and not pushing for the sale. i really appreciate giving me time to think about my options.thank you
Service Rating
Peter Cole -
RSPCA Pet Insurance
Service Review
The representatives know their product and were pleasant and helpful. I cannot bear being nagged, however.
Explained eveything so we could understand all about the service , ln an extremely friendly manner . will recomend to all who want to get pet isurance .
Service Rating
Kay Mccauley -
RSPCA Pet Insurance
Service Review
Natalie was fantastic! She certainly knows what she is talking about. I never felt pressured and when so ask Natalie to call me back she was very prompt.
The gentleman on the phone was extremely helpful. was able to answer my curly questions and explained my options well.