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Read what our customers are saying

Bruce Mcclenahan - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

they explained every thing I wanted to know


They explained every thing i wanted to know

Service Rating

Sueanne Roland - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Yes the operator got back to me as advised and the phone calls were easy and very pleasant Everything explained and given time to think about covers and get back to him


Yes the operator got back to me as advised and the phone calls were easy and very pleasant everything explained and given time to think about covers and get...

Service Rating

Karen Irwin - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The service operator made several callbacks due to my circumstances and explained the policy in detail.


The service operator made several callbacks due to my circumstances and explained the policy in detail.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Your representative was extremely helpful and patient, all my questions were answered. Never having pet insurance in the past I hope the future gives me the opportunity to form the opinion that the decision to take out a policy with RSPCA was definitely the right choice. If this is the case I will have no hesitation to promote your product 100%.


Your representative was extremely helpful and patient, all my questions were answered. never having pet insurance in the past i hope the future gives me the...

Service Rating

Raiko Valentin - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Communicated options and terms and conditions very thoroughly and and was left with minimal questions!


Communicated options and terms and conditions very thoroughly and and was left with minimal questions!

Service Rating

Sandra Makin - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything I needed to know...


The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything i needed to know...

Service Rating

Bernadette Allen - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

My customer service rep was lovely. Was friendly and professional. She answered all my questions and followed her own procedures. She created a pleasant buying experience.


My customer service rep was lovely. was friendly and professional. she answered all my questions and followed her own procedures. she created a pleasant buying...

Service Rating

Rebecca Perry - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They followed up and called back when they said they would - awesome!


They followed up and called back when they said they would - awesome!

Service Rating

Robson Battistella - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

A lot of attention given to answer all my questions.


A lot of attention given to answer all my questions.

Service Rating

Pamela Dineen - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and friendly


Very helpful and friendly

Service Rating

Donn Jowell - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The representatives know their product and were pleasant and helpful. I cannot bear being nagged, however.


The representatives know their product and were pleasant and helpful. i cannot bear being nagged, however.

Service Rating

Sandra Webb - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Natalie was fantastic! She certainly knows what she is talking about. I never felt pressured and when so ask Natalie to call me back she was very prompt.


Natalie was fantastic! she certainly knows what she is talking about. i never felt pressured and when so ask natalie to call me back she was very prompt.

Service Rating

Robson Battistella - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

they explained every thing I wanted to know


A lot of attention given to answer all my questions.

Service Rating

Pamela Dineen - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Yes the operator got back to me as advised and the phone calls were easy and very pleasant Everything explained and given time to think about covers and get back to him


Very helpful and friendly

Service Rating

Donn Jowell - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The service operator made several callbacks due to my circumstances and explained the policy in detail.


The representatives know their product and were pleasant and helpful. i cannot bear being nagged, however.

Service Rating

Sandra Webb - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Your representative was extremely helpful and patient, all my questions were answered. Never having pet insurance in the past I hope the future gives me the opportunity to form the opinion that the decision to take out a policy with RSPCA was definitely the right choice. If this is the case I will have no hesitation to promote your product 100%.


Natalie was fantastic! she certainly knows what she is talking about. i never felt pressured and when so ask natalie to call me back she was very prompt.

Service Rating

Dara Avalon - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Communicated options and terms and conditions very thoroughly and and was left with minimal questions!


I am so happy. although my beautiful dogs are doing fantastic anyway i feel safer knowing that they have excellent cover. thankyou so much.

Service Rating

Wendy Mcardle - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The gentleman who took my call was extremely pleasant to talk to and was able to help me with everything I needed to know...


I thought the phone sales person was polite, friendly, and ready to help. i have only just taken out the insurance and i don�t know about the claim process...

Service Rating

Lynne Mogi - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

My customer service rep was lovely. Was friendly and professional. She answered all my questions and followed her own procedures. She created a pleasant buying experience.


Cut the time and verbal rubbish one has to go through to just take out the policy. it took longer than our private health insurance. then to 'register' to...

Service Rating

Ashley Berini - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They followed up and called back when they said they would - awesome!


Very supportive, no interrogations with claims, very timely and responsive.

Service Rating

Kirsty Lovell - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

A lot of attention given to answer all my questions.


Easy service over the phone. helpful consultant

Service Rating

Shaun Grindrod - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and friendly


Very informative and not pushing for the sale. i really appreciate giving me time to think about my options.thank you

Service Rating

Peter Cole - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The representatives know their product and were pleasant and helpful. I cannot bear being nagged, however.


Explained eveything so we could understand all about the service , ln an extremely friendly manner . will recomend to all who want to get pet isurance .

Service Rating

Kay Mccauley - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Natalie was fantastic! She certainly knows what she is talking about. I never felt pressured and when so ask Natalie to call me back she was very prompt.


The gentleman on the phone was extremely helpful. was able to answer my curly questions and explained my options well.

Service Rating