RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,091 4,084 2,801 customer reviews.
Rated /5 from 409140842801 Reviews
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Trusted Customer -
RSPCA Pet Insurance
Service Review
The representatives know their product and were pleasant and helpful. I cannot bear being nagged, however.
The representatives know their product and were pleasant and helpful. i cannot bear being nagged, however.
Service Rating
Sandra Webb -
RSPCA Pet Insurance
Product Review
Service Review
Natalie was fantastic! She certainly knows what she is talking about. I never felt pressured and when so ask Natalie to call me back she was very prompt.
Natalie was fantastic! she certainly knows what she is talking about. i never felt pressured and when so ask natalie to call me back she was very prompt.
Product Rating
Service Rating
Wendy Mcardle -
RSPCA Pet Insurance
Service Review
I thought the phone sales person was polite, friendly, and ready to help. I have only just taken out the insurance and I don’t know about the claim process time etc, but so far they have been prompt and I have recommended them to a friend looking for Cat insurance.
I thought the phone sales person was polite, friendly, and ready to help. i have only just taken out the insurance and i don’t know about the claim process...
Service Rating
I am very happy and i am glad i joined today. thankyou.
Dara Avalon -
RSPCA Pet Insurance
Product Review
Excellent service. Lovely people and I am happy because it also goes towards helping other animals. I have always been a supporter of RSPCA because you do so much in so many ways for so many animals.
Service Review
I am so happy. Although my beautiful dogs are doing fantastic anyway I feel safer knowing that they have excellent cover. Thankyou so much.
I am so happy. although my beautiful dogs are doing fantastic anyway i feel safer knowing that they have excellent cover. thankyou so much.
Product Rating
Service Rating
Lynne Mogi -
RSPCA Pet Insurance
Service Review
Cut the time and verbal rubbish one has to go through to just take out the policy. It took longer than our private health insurance. Then to 'Register' to manage the policy on line has taken multiple hours and then entering the 'Pet Portal' is still a nightmare! The promised Welcome Pack has not arrived and I am having serious thoughts about continuing with this insurance.
Cut the time and verbal rubbish one has to go through to just take out the policy. it took longer than our private health insurance. then to 'register' to...
Service Rating
Exceptional
Shaun Grindrod -
RSPCA Pet Insurance
Product Review
It was an easy transition and great service
Service Review
Very informative and not pushing for the sale. I really appreciate giving me time to think about my options.thank you
Very informative and not pushing for the sale. i really appreciate giving me time to think about my options.thank you
Product Rating
Service Rating
Kirsty Lovell -
RSPCA Pet Insurance
Service Review
Easy service over the phone. Helpful consultant
Easy service over the phone. helpful consultant
Service Rating
Ashley Berini -
RSPCA Pet Insurance
Product Review
Service Review
Very supportive, no interrogations with claims, very timely and responsive.
Very supportive, no interrogations with claims, very timely and responsive.
Product Rating
Service Rating
Excelent service , in a friendly manner .
Peter Cole -
RSPCA Pet Insurance
Product Review
Best value , and service available .
Service Review
Explained eveything so we could understand all about the service , ln an extremely friendly manner . Will recomend to all who want to get pet isurance .
Explained eveything so we could understand all about the service , ln an extremely friendly manner . will recomend to all who want to get pet isurance .
Product Rating
Service Rating
I had answer for all questions
Celestyna Odermatt -
RSPCA Pet Insurance
Product Review
Maximum cover for a good price
Service Review
Follow up calls and giving me time to read PDS. Also I was emailed PDS to make my searching easier
Follow up calls and giving me time to read pds. also i was emailed pds to make my searching easier
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Am reassured that I will be able to afford any treatment my dog will be need in the future if required.
Service Review
The gentleman on the phone was extremely helpful. Was able to answer my curly questions and explained my options well.
The gentleman on the phone was extremely helpful. was able to answer my curly questions and explained my options well.
Product Rating
Service Rating
Andrea Stephan -
RSPCA Pet Insurance
Product Review
It has a cooling off period and I can change plan if I need to. Good to know I have cover.
Service Review
Irene was very friendly. Not pushy and did her selling very well. I was asking for a call bck in a week and she signed me up by the end of the conversation!! There is a cooling off period which is a good back up if I change my mind
Irene was very friendly. not pushy and did her selling very well. i was asking for a call bck in a week and she signed me up by the end of the conversation!!...
Product Rating
Service Rating
Ashley Berini -
RSPCA Pet Insurance
Service Review
The representatives know their product and were pleasant and helpful. I cannot bear being nagged, however.
Very supportive, no interrogations with claims, very timely and responsive.
Service Rating
Peter Cole -
RSPCA Pet Insurance
Service Review
Natalie was fantastic! She certainly knows what she is talking about. I never felt pressured and when so ask Natalie to call me back she was very prompt.
Explained eveything so we could understand all about the service , ln an extremely friendly manner . will recomend to all who want to get pet isurance .
Service Rating
Celestyna Odermatt -
RSPCA Pet Insurance
Service Review
I thought the phone sales person was polite, friendly, and ready to help. I have only just taken out the insurance and I don’t know about the claim process time etc, but so far they have been prompt and I have recommended them to a friend looking for Cat insurance.
Follow up calls and giving me time to read pds. also i was emailed pds to make my searching easier
Service Rating
I am very happy and i am glad i joined today. thankyou.
Trusted Customer -
RSPCA Pet Insurance
Service Review
I am so happy. Although my beautiful dogs are doing fantastic anyway I feel safer knowing that they have excellent cover. Thankyou so much.
The gentleman on the phone was extremely helpful. was able to answer my curly questions and explained my options well.
Service Rating
Andrea Stephan -
RSPCA Pet Insurance
Service Review
Cut the time and verbal rubbish one has to go through to just take out the policy. It took longer than our private health insurance. Then to 'Register' to manage the policy on line has taken multiple hours and then entering the 'Pet Portal' is still a nightmare! The promised Welcome Pack has not arrived and I am having serious thoughts about continuing with this insurance.
Irene was very friendly. not pushy and did her selling very well. i was asking for a call bck in a week and she signed me up by the end of the conversation!!...
Service Rating
Exceptional
Vahideh Motallebi -
RSPCA Pet Insurance
Service Review
Very informative and not pushing for the sale. I really appreciate giving me time to think about my options.thank you
Operator was friendly and helpful. thank you
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Easy service over the phone. Helpful consultant
Clear and easy to understand consultant. they helped me decide the correct level of cover to best suit our needs
Service Rating
Gail Wright -
RSPCA Pet Insurance
Service Review
Very supportive, no interrogations with claims, very timely and responsive.
Very informative, detailed all information, answered my questions without rushing, spoke clearly and vry knowledgable
Service Rating
Excelent service , in a friendly manner .
Keith Solomon -
RSPCA Pet Insurance
Service Review
Explained eveything so we could understand all about the service , ln an extremely friendly manner . Will recomend to all who want to get pet isurance .
Easy experience and friendly service
Service Rating
I had answer for all questions
Trusted Customer -
RSPCA Pet Insurance
Service Review
Follow up calls and giving me time to read PDS. Also I was emailed PDS to make my searching easier
Bit too pushy but overall very helpful. i wanted to get other quotes but felt a bit bulldozed
Service Rating
Angela Furthner -
RSPCA Pet Insurance
Service Review
The gentleman on the phone was extremely helpful. Was able to answer my curly questions and explained my options well.
Very professional and friendly
Service Rating
Glory Baker -
RSPCA Pet Insurance
Service Review
Irene was very friendly. Not pushy and did her selling very well. I was asking for a call bck in a week and she signed me up by the end of the conversation!! There is a cooling off period which is a good back up if I change my mind
Yes i recommend the insurance
Service Rating
Sandra Webb -
RSPCA Pet Insurance
Product Review
Product Rating
I am very happy and i am glad i joined today. thankyou.
Dara Avalon -
RSPCA Pet Insurance
Product Review
Excellent service. Lovely people and I am happy because it also goes towards helping other animals. I have always been a supporter of RSPCA because you do so much in so many ways for so many animals.
Excellent service. Lovely people and I am happy because it also goes towards helping other animals. I have always been a supporter of RSPCA because you do so much in so many ways for so many animals.
Product Rating
Exceptional
Shaun Grindrod -
RSPCA Pet Insurance
Product Review
It was an easy transition and great service
It was an easy transition and great service
Product Rating
Ashley Berini -
RSPCA Pet Insurance
Product Review
Product Rating
Excelent service , in a friendly manner .
Peter Cole -
RSPCA Pet Insurance
Product Review
Best value , and service available .
Best value , and service available .
Product Rating
I had answer for all questions
Celestyna Odermatt -
RSPCA Pet Insurance
Product Review
Maximum cover for a good price
Maximum cover for a good price
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Am reassured that I will be able to afford any treatment my dog will be need in the future if required.
Am reassured that I will be able to afford any treatment my dog will be need in the future if required.
Product Rating
Andrea Stephan -
RSPCA Pet Insurance
Product Review
It has a cooling off period and I can change plan if I need to. Good to know I have cover.
It has a cooling off period and I can change plan if I need to. Good to know I have cover.