Read what our customers are saying
Nicole Gerrard -
RSPCA Pet Insurance
Service Review
Friendly staff
Friendly staff
Service Rating
Ethra Shakarchi -
RSPCA Pet Insurance
Service Review
The process to obtain a new insurance was easy and I liked the online form. The price was reasonable and the staff over the phone was kind and friendly.
The process to obtain a new insurance was easy and i liked the online form. the price was reasonable and the staff over the phone was kind and friendly.
Service Rating
Kaylene Adcock -
RSPCA Pet Insurance
Service Review
Very professional and clear on explaining giving helpful advice answering any queries
Very professional and clear on explaining giving helpful advice answering any queries
Service Rating
Janelle Mohide -
RSPCA Pet Insurance
Service Review
explained well
Explained well
Service Rating
Ann Gibson -
RSPCA Pet Insurance
Service Review
Very helpful and friendly staff
Very helpful and friendly staff
Service Rating
Richard Li -
RSPCA Pet Insurance
Service Review
Excellent! Very kind and warm communication. Take the initiative to contact me with professional follow up. Offer advice according to our needs, rather than sales. Thank you so much, Bree!
Excellent! very kind and warm communication. take the initiative to contact me with professional follow up. offer advice according to our needs, rather than...
Service Rating
Sue Stephenson -
RSPCA Pet Insurance
Service Review
It is always nice to have Aussies on the other end of the phone. Friendly, not fake, and they always "get" their customer.
It is always nice to have aussies on the other end of the phone. friendly, not fake, and they always "get" their customer.
Service Rating
Helen Pecanek -
RSPCA Pet Insurance
Service Review
Good service although a few too many phone calls early on
Good service although a few too many phone calls early on
Service Rating
Good product, operator politely spoken
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product is what i am happy with and is very competitive
Service Review
Very clearly spoken operator. Any answers which i had asked was answered to the best which could be advised. The communication and very friendly voice was very easy to be able To make my decision to join RSPCA.
Very clearly spoken operator. any answers which i had asked was answered to the best which could be advised. the communication and very friendly voice was very...
Product Rating
Service Rating
Excellent
Trusted Customer -
RSPCA Pet Insurance
Product Review
Better value than other insurance companies.
Service Review
I was looking for pet insurance online and within a few minutes received a call from a delightful young lady regarding my enquiry. She was extremely polite and helpful and explained policy details very well. I am pleased to recommend RSPCA to anyone and the fact that part of premiums goes to the welfare of other animals is also pleasing.
I was looking for pet insurance online and within a few minutes received a call from a delightful young lady regarding my enquiry. she was extremely polite and...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
The service and cost was really good,
Service Review
I would reccommend RSPCA as the girl on the phone was really informative.
I would reccommend rspca as the girl on the phone was really informative.
Product Rating
Service Rating
Shirley Rider -
RSPCA Pet Insurance
Service Review
Fantastic and really helpful
Fantastic and really helpful
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Friendly staff
Very clearly spoken operator. any answers which i had asked was answered to the best which could be advised. the communication and very friendly voice was very...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The process to obtain a new insurance was easy and I liked the online form. The price was reasonable and the staff over the phone was kind and friendly.
I was looking for pet insurance online and within a few minutes received a call from a delightful young lady regarding my enquiry. she was extremely polite and...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very professional and clear on explaining giving helpful advice answering any queries
I would reccommend rspca as the girl on the phone was really informative.
Service Rating
Patricia Sibley -
RSPCA Pet Insurance
Service Review
explained well
The service i received on the phone call was excellent she was polite funny and listened to what i was saying. she also made sure that i was aware of what the...
Service Rating
Shirley Rider -
RSPCA Pet Insurance
Service Review
Very helpful and friendly staff
Fantastic and really helpful
Service Rating
Vikneswaran Thandayathapany -
RSPCA Pet Insurance
Service Review
Excellent! Very kind and warm communication. Take the initiative to contact me with professional follow up. Offer advice according to our needs, rather than sales. Thank you so much, Bree!
The staff was brilliant
Service Rating
Cayla Crafford -
RSPCA Pet Insurance
Service Review
It is always nice to have Aussies on the other end of the phone. Friendly, not fake, and they always "get" their customer.
Very friendly and explained well and relatable. would recommend to others
Service Rating
Suzanne Ziudziunas -
RSPCA Pet Insurance
Service Review
Good service although a few too many phone calls early on
Efficient and informative.helpful and answered questions that i asked
Service Rating
Good product, operator politely spoken
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very clearly spoken operator. Any answers which i had asked was answered to the best which could be advised. The communication and very friendly voice was very easy to be able To make my decision to join RSPCA.
The rspca advisor i spoke to on the phone was polite, friendly and most thorough and clear in her explanation of the levels of cover available. she answered...
Service Rating
Excellent
David Rawnsley -
RSPCA Pet Insurance
Service Review
I was looking for pet insurance online and within a few minutes received a call from a delightful young lady regarding my enquiry. She was extremely polite and helpful and explained policy details very well. I am pleased to recommend RSPCA to anyone and the fact that part of premiums goes to the welfare of other animals is also pleasing.
Easy to arrange and friendly operator on the phone. the operator spoke perfect english and was based in australia. provides confidence in the process unlike...
Service Rating
Jordan Tukapua -
RSPCA Pet Insurance
Service Review
I would reccommend RSPCA as the girl on the phone was really informative.
Very friendly over the phone and very helpful. rachel made it easy for me to understand what i was getting
Service Rating
Kire Ginovski -
RSPCA Pet Insurance
Service Review
Fantastic and really helpful
Sebastian made the entire process simple and easy
Service Rating
Good product, operator politely spoken
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product is what i am happy with and is very competitive
Product is what i am happy with and is very competitive
Product Rating
Excellent
Trusted Customer -
RSPCA Pet Insurance
Product Review
Better value than other insurance companies.
Better value than other insurance companies.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
The service and cost was really good,
The service and cost was really good,