Read what our customers are saying
Top of the tree. !
Trusted Customer -
RSPCA Pet Insurance
Service Review
Most helpful and informative. All the necessary information given at first hand.
Most helpful and informative. all the necessary information given at first hand.
Service Rating
Kaylene Adcock -
RSPCA Pet Insurance
Service Review
Very professional and clear on explaining giving helpful advice answering any queries
Very professional and clear on explaining giving helpful advice answering any queries
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
no comment.
No comment.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Friendly staff
Friendly staff
Product Rating
Service Rating
Great service, affordable prices
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
The process to obtain a new insurance was easy and I liked the online form. The price was reasonable and the staff over the phone was kind and friendly.
The process to obtain a new insurance was easy and i liked the online form. the price was reasonable and the staff over the phone was kind and friendly.
Product Rating
Service Rating
Janelle Mohide -
RSPCA Pet Insurance
Service Review
explained well
Explained well
Service Rating
Helpful and friendly
Ann Gibson -
RSPCA Pet Insurance
Service Review
Very helpful and friendly staff
Very helpful and friendly staff
Service Rating
Local customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
It is always nice to have Aussies on the other end of the phone. Friendly, not fake, and they always "get" their customer.
It is always nice to have aussies on the other end of the phone. friendly, not fake, and they always "get" their customer.
Service Rating
Great communication & service
Richard Li -
RSPCA Pet Insurance
Service Review
Excellent! Very kind and warm communication. Take the initiative to contact me with professional follow up. Offer advice according to our needs, rather than sales. Thank you so much, Bree!
Excellent! very kind and warm communication. take the initiative to contact me with professional follow up. offer advice according to our needs, rather than...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Good service although a few too many phone calls early on
Good service although a few too many phone calls early on
Service Rating
Good product, operator politely spoken
Loraine Mcarthur -
RSPCA Pet Insurance
Product Review
Product is what i am happy with and is very competitive
Service Review
Very clearly spoken operator. Any answers which i had asked was answered to the best which could be advised. The communication and very friendly voice was very easy to be able To make my decision to join RSPCA.
Very clearly spoken operator. any answers which i had asked was answered to the best which could be advised. the communication and very friendly voice was very...
Product Rating
Service Rating
Excellent
Trusted Customer -
RSPCA Pet Insurance
Product Review
Better value than other insurance companies.
Service Review
I was looking for pet insurance online and within a few minutes received a call from a delightful young lady regarding my enquiry. She was extremely polite and helpful and explained policy details very well. I am pleased to recommend RSPCA to anyone and the fact that part of premiums goes to the welfare of other animals is also pleasing.
I was looking for pet insurance online and within a few minutes received a call from a delightful young lady regarding my enquiry. she was extremely polite and...
Product Rating
Service Rating
Top of the tree. !
Trusted Customer -
RSPCA Pet Insurance
Service Review
Most helpful and informative. All the necessary information given at first hand.
It is always nice to have aussies on the other end of the phone. friendly, not fake, and they always "get" their customer.
Service Rating
Richard Li -
RSPCA Pet Insurance
Service Review
Very professional and clear on explaining giving helpful advice answering any queries
Excellent! very kind and warm communication. take the initiative to contact me with professional follow up. offer advice according to our needs, rather than...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
no comment.
Good service although a few too many phone calls early on
Service Rating
Loraine Mcarthur -
RSPCA Pet Insurance
Service Review
Friendly staff
Very clearly spoken operator. any answers which i had asked was answered to the best which could be advised. the communication and very friendly voice was very...
Service Rating
Great service, affordable prices
Trusted Customer -
RSPCA Pet Insurance
Service Review
The process to obtain a new insurance was easy and I liked the online form. The price was reasonable and the staff over the phone was kind and friendly.
I was looking for pet insurance online and within a few minutes received a call from a delightful young lady regarding my enquiry. she was extremely polite and...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
explained well
Fantastic and really helpful
Service Rating
Helpful and friendly
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful and friendly staff
The service i received on the phone call was excellent she was polite funny and listened to what i was saying. she also made sure that i was aware of what the...
Service Rating
Local customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
It is always nice to have Aussies on the other end of the phone. Friendly, not fake, and they always "get" their customer.
I would reccommend rspca as the girl on the phone was really informative.
Service Rating
Great communication & service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent! Very kind and warm communication. Take the initiative to contact me with professional follow up. Offer advice according to our needs, rather than sales. Thank you so much, Bree!
The staff was brilliant
Service Rating
Suzanne Ziudziunas -
RSPCA Pet Insurance
Service Review
Good service although a few too many phone calls early on
Efficient and informative.helpful and answered questions that i asked
Service Rating
Good product, operator politely spoken
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very clearly spoken operator. Any answers which i had asked was answered to the best which could be advised. The communication and very friendly voice was very easy to be able To make my decision to join RSPCA.
Very friendly and explained well and relatable. would recommend to others
Service Rating
Excellent
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was looking for pet insurance online and within a few minutes received a call from a delightful young lady regarding my enquiry. She was extremely polite and helpful and explained policy details very well. I am pleased to recommend RSPCA to anyone and the fact that part of premiums goes to the welfare of other animals is also pleasing.
The rspca advisor i spoke to on the phone was polite, friendly and most thorough and clear in her explanation of the levels of cover available. she answered...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Great service, affordable prices
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Good product, operator politely spoken
Loraine Mcarthur -
RSPCA Pet Insurance
Product Review
Product is what i am happy with and is very competitive
Product is what i am happy with and is very competitive
Product Rating
Excellent
Trusted Customer -
RSPCA Pet Insurance
Product Review
Better value than other insurance companies.
Better value than other insurance companies.