RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,091 4,084 2,801 customer reviews.
Rated /5 from 409140842801 Reviews
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Pet insurance service information
Meagan -
RSPCA Pet Insurance
Service Review
They were able to give me the information about their pet insurance service and the different packages that was available for my pet.
They were able to give me the information about their pet insurance service and the different packages that was available for my pet.
Service Rating
Lachlan Hinde -
RSPCA Pet Insurance
Product Review
Service Review
Very good communication and service, the operator we spoke to was so helpful and explained everything thoughly
Very good communication and service, the operator we spoke to was so helpful and explained everything thoughly
Product Rating
Service Rating
Professional and easy to understand
Jason Meredith -
RSPCA Pet Insurance
Product Review
Service Review
Very helpful and explained the policies in detail
Very helpful and explained the policies in detail
Product Rating
Service Rating
Easy website
Gail Mcgregor -
RSPCA Pet Insurance
Product Review
Very expensive but then all pet insurance us
Service Review
Easy to use website that explained options well. Surprised and startled to receive a phone call before I had actually decided anything so I did feel a bit pressured but also happy you were on the call. Customer see person mostly new his stuff but sounded as if he was reading from a script and didn’t like non scripted questions that interfered with his flow
Easy to use website that explained options well. surprised and startled to receive a phone call before i had actually decided anything so i did feel a bit...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Price was good for the cover I required fo r my puppy
Service Review
She was polite, explained everything clearly & answered my questions that I asked.
She was polite, explained everything clearly & answered my questions that i asked.
Product Rating
Service Rating
Pushy sales
Andrew Dickinson -
RSPCA Pet Insurance
Service Review
Sales pitch was a little pushy and I wasn’t expecting that from RSPCA backed insurance. I get the financial and KPI side of it but that was disappointing
Sales pitch was a little pushy and i wasn’t expecting that from rspca backed insurance. i get the financial and kpi side of it but that was disappointing
Service Rating
Excellent service every time
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent service good purchase and is affordable
Service Review
Excellent service I have had pet insurance before for my other Cat Tamara and has since passed on so thank you
Excellent service i have had pet insurance before for my other cat tamara and has since passed on so thank you
Product Rating
Service Rating
Very easy to deal with..and extremely present.
Annmerree Carmichael -
RSPCA Pet Insurance
Product Review
Great people to deal with.
Service Review
Great.
Great.
Product Rating
Service Rating
Susan Kennedy -
RSPCA Pet Insurance
Service Review
Prompt reply to my application.Lovely,informative person on the other end of the phone.
Prompt reply to my application.lovely,informative person on the other end of the phone.
Service Rating
Pleasant, informative & nothing was too much trouble
Trusted Customer -
RSPCA Pet Insurance
Service Review
I spoke with Sebastian and he was very informative about what insurance you provided and the cover contained in each policy. Found him to be extremely pleasant to speak with on the phone and knew his stuff.
I spoke with sebastian and he was very informative about what insurance you provided and the cover contained in each policy. found him to be extremely pleasant...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I spoke with a very thoughtful and thorough gentleman. He inspired confidence about the product.
I spoke with a very thoughtful and thorough gentleman. he inspired confidence about the product.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Efficient, helpful and courteous service.
Efficient, helpful and courteous service.
Service Rating
Pet insurance service information
Annmerree Carmichael -
RSPCA Pet Insurance
Service Review
They were able to give me the information about their pet insurance service and the different packages that was available for my pet.
Great.
Service Rating
Susan Kennedy -
RSPCA Pet Insurance
Service Review
Very good communication and service, the operator we spoke to was so helpful and explained everything thoughly
Prompt reply to my application.lovely,informative person on the other end of the phone.
Service Rating
Professional and easy to understand
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful and explained the policies in detail
I spoke with sebastian and he was very informative about what insurance you provided and the cover contained in each policy. found him to be extremely pleasant...
Service Rating
Easy website
Trusted Customer -
RSPCA Pet Insurance
Service Review
Easy to use website that explained options well. Surprised and startled to receive a phone call before I had actually decided anything so I did feel a bit pressured but also happy you were on the call. Customer see person mostly new his stuff but sounded as if he was reading from a script and didn’t like non scripted questions that interfered with his flow
I spoke with a very thoughtful and thorough gentleman. he inspired confidence about the product.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
She was polite, explained everything clearly & answered my questions that I asked.
Efficient, helpful and courteous service.
Service Rating
Pushy sales
Brooke O Oakley -
RSPCA Pet Insurance
Service Review
Sales pitch was a little pushy and I wasn’t expecting that from RSPCA backed insurance. I get the financial and KPI side of it but that was disappointing
Excellent service
Service Rating
Excellent service every time
Donna Alexander -
RSPCA Pet Insurance
Service Review
Excellent service I have had pet insurance before for my other Cat Tamara and has since passed on so thank you
I thought the service was friendly but not entirely professional. the first call i received was within 30 minutes of obtaining an online quote. i could hear...
Service Rating
Very easy to deal with..and extremely present.
David Johnston -
RSPCA Pet Insurance
Service Review
Great.
Fantastic service over the phone
Service Rating
Catherine Nugent -
RSPCA Pet Insurance
Service Review
Prompt reply to my application.Lovely,informative person on the other end of the phone.
My customer experience was first rate, well explained and personalised.
Service Rating
Pleasant, informative & nothing was too much trouble
Trusted Customer -
RSPCA Pet Insurance
Service Review
I spoke with Sebastian and he was very informative about what insurance you provided and the cover contained in each policy. Found him to be extremely pleasant to speak with on the phone and knew his stuff.
Staff listened and responded appropriately. when i phoned i was able to speak to someone quite promptly. i appreciated having an australian call centre. i...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I spoke with a very thoughtful and thorough gentleman. He inspired confidence about the product.
Lady i spoke to was great explained everything very clear
Service Rating
Sharlene Clark -
RSPCA Pet Insurance
Service Review
Efficient, helpful and courteous service.
Answered all my questions
Service Rating
Lachlan Hinde -
RSPCA Pet Insurance
Product Review
Product Rating
Professional and easy to understand
Jason Meredith -
RSPCA Pet Insurance
Product Review
Product Rating
Easy website
Gail Mcgregor -
RSPCA Pet Insurance
Product Review
Very expensive but then all pet insurance us
Very expensive but then all pet insurance us
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Price was good for the cover I required fo r my puppy
Price was good for the cover I required fo r my puppy
Product Rating
Excellent service every time
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent service good purchase and is affordable
Excellent service good purchase and is affordable
Product Rating
Very easy to deal with..and extremely present.
Annmerree Carmichael -
RSPCA Pet Insurance
Product Review
Great people to deal with.
Great people to deal with.