RSPCA Pet Insurance Reviews
92 92 86% of our customers are pleased with our products and services out of 4,101 4,093 252 customer reviews.
Rated /5 from 41014093252 Reviews
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Greg Earp -
RSPCA Pet Insurance
Service Review
The people I spoke to were very helpful and pleasant
The people i spoke to were very helpful and pleasant
Service Rating
Elisabeth Macpherson -
RSPCA Pet Insurance
Service Review
The mannerism of the service call operator. She was friendly, jovial, knowledgeable and professional.
The mannerism of the service call operator. she was friendly, jovial, knowledgeable and professional.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service officer was friendly and helpful and i would recommend RSPCAPet Insurance to others.
The customer service officer was friendly and helpful and i would recommend rspcapet insurance to others.
Service Rating
Davor Dragic -
RSPCA Pet Insurance
Service Review
Really helpful and easy to understand. Was busy when they call told them to call me back at a time they did
Really helpful and easy to understand. was busy when they call told them to call me back at a time they did
Service Rating
Daniela Ouzecky -
RSPCA Pet Insurance
Service Review
Excellent customer service where I felt my needs and circumstances were being listened to. An empathetic and personable experience.
Excellent customer service where i felt my needs and circumstances were being listened to. an empathetic and personable experience.
Service Rating
Rebbecca Watson -
RSPCA Pet Insurance
Service Review
I spoke to a Felix and he was so kind, nice, funny and also very professional and I enjoyed every moment talking with him he explained everything so well and answered all my questions.So now good ol Benji and I are very happy You need more felix�s One of the best experience I�ve ever had with talking to anyone over the phone.Wish I could give him 10stars
I spoke to a felix and he was so kind, nice, funny and also very professional and i enjoyed every moment talking with him he explained everything so well and...
Service Rating
Sandra Mccormick-Smith -
RSPCA Pet Insurance
Service Review
Timely, informative, not pushy, answered all my questions giving practical examples
Timely, informative, not pushy, answered all my questions giving practical examples
Service Rating
Jodi Aramoana -
RSPCA Pet Insurance
Service Review
Very well explain to me
Very well explain to me
Service Rating
Jason Meredith -
RSPCA Pet Insurance
Service Review
Very helpful and explained the policies in detail
Very helpful and explained the policies in detail
Service Rating
Veronica Barbeler -
RSPCA Pet Insurance
Service Review
I was plouging through the web site when the officer called me on the 'phone and completed the business for me, offering hard copy of the policy instead of e-mail version.
I was plouging through the web site when the officer called me on the 'phone and completed the business for me, offering hard copy of the policy instead of...
Service Rating
Meagan Charlton -
RSPCA Pet Insurance
Service Review
They were able to give me the information about their pet insurance service and the different packages that was available for my pet.
They were able to give me the information about their pet insurance service and the different packages that was available for my pet.
Service Rating
Lachlan Hinde -
RSPCA Pet Insurance
Service Review
Very good communication and service, the operator we spoke to was so helpful and explained everything thoughly
Very good communication and service, the operator we spoke to was so helpful and explained everything thoughly
Service Rating
Meagan Charlton -
RSPCA Pet Insurance
Service Review
The people I spoke to were very helpful and pleasant
They were able to give me the information about their pet insurance service and the different packages that was available for my pet.
Service Rating
Veronica Barbeler -
RSPCA Pet Insurance
Service Review
The mannerism of the service call operator. She was friendly, jovial, knowledgeable and professional.
I was plouging through the web site when the officer called me on the 'phone and completed the business for me, offering hard copy of the policy instead of...
Service Rating
Lachlan Hinde -
RSPCA Pet Insurance
Service Review
The customer service officer was friendly and helpful and i would recommend RSPCAPet Insurance to others.
Very good communication and service, the operator we spoke to was so helpful and explained everything thoughly
Service Rating
Liam Phillips -
RSPCA Pet Insurance
Service Review
Really helpful and easy to understand. Was busy when they call told them to call me back at a time they did
Good an explained very well
Service Rating
Jason Meredith -
RSPCA Pet Insurance
Service Review
Excellent customer service where I felt my needs and circumstances were being listened to. An empathetic and personable experience.
Very helpful and explained the policies in detail
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I spoke to a Felix and he was so kind, nice, funny and also very professional and I enjoyed every moment talking with him he explained everything so well and answered all my questions.So now good ol Benji and I are very happy You need more felix�s One of the best experience I�ve ever had with talking to anyone over the phone.Wish I could give him 10stars
Sales pitch was a little pushy and i wasn’t expecting that from rspca backed insurance. i get the financial and kpi side of it but that was disappointing
Service Rating
Amanda Hughes -
RSPCA Pet Insurance
Service Review
Timely, informative, not pushy, answered all my questions giving practical examples
She was polite, explained everything clearly & answered my questions that i asked.
Service Rating
Karen Lee Butler -
RSPCA Pet Insurance
Service Review
Very well explain to me
Excellent service i have had pet insurance before for my other cat tamara and has since passed on so thank you
Service Rating
Gail Mcgregor -
RSPCA Pet Insurance
Service Review
Very helpful and explained the policies in detail
Easy to use website that explained options well. surprised and startled to receive a phone call before i had actually decided anything so i did feel a bit...
Service Rating
Annmerree Carmichael -
RSPCA Pet Insurance
Service Review
I was plouging through the web site when the officer called me on the 'phone and completed the business for me, offering hard copy of the policy instead of e-mail version.
Great.
Service Rating
Rosanne Brown -
RSPCA Pet Insurance
Service Review
They were able to give me the information about their pet insurance service and the different packages that was available for my pet.
I spoke with sebastian and he was very informative about what insurance you provided and the cover contained in each policy. found him to be extremely pleasant...
Service Rating
Susan Kennedy -
RSPCA Pet Insurance
Service Review
Very good communication and service, the operator we spoke to was so helpful and explained everything thoughly
Prompt reply to my application.lovely,informative person on the other end of the phone.