RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,091 4,084 2,801 customer reviews.
Rated /5 from 409140842801 Reviews
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Alicia from the call centre is awesome!
Danielle Parra -
RSPCA Pet Insurance
Service Review
I had phone calls before about RSPCA insurance but no one had explained it as well as Alicia - the woman who called me. She listened to what I needed and explained in detail everything that I needed to know. She had a great attitude and ensured that all my questions were answered exceptionally well.
I had phone calls before about rspca insurance but no one had explained it as well as alicia - the woman who called me. she listened to what i needed and...
Service Rating
Greg Earp -
RSPCA Pet Insurance
Service Review
The people I spoke to were very helpful and pleasant
The people i spoke to were very helpful and pleasant
Service Rating
Customer service
Elisabeth Macpherson -
RSPCA Pet Insurance
Service Review
The mannerism of the service call operator. She was friendly, jovial, knowledgeable and professional.
The mannerism of the service call operator. she was friendly, jovial, knowledgeable and professional.
Service Rating
Kathy Roberts -
RSPCA Pet Insurance
Product Review
Service Review
The lady I spoke to named Oz was very informative and helped us to make the decision easily. Thank you to her and I would like the manager to pass on our gratitude and have her commended on her service .
The lady i spoke to named oz was very informative and helped us to make the decision easily. thank you to her and i would like the manager to pass on our...
Product Rating
Service Rating
Polite, informative, addressed all my concerns
Trusted Customer -
RSPCA Pet Insurance
Service Review
Timely, informative, not pushy, answered all my questions giving practical examples
Timely, informative, not pushy, answered all my questions giving practical examples
Service Rating
Excellent customer service
Daniela Ouzecky -
RSPCA Pet Insurance
Product Review
My phone conversation was considerate and empathetic. An excellent ambassador for RSPCA. I felt I was being listened to and my needs were being considered.
Service Review
Excellent customer service where I felt my needs and circumstances were being listened to. An empathetic and personable experience.
Excellent customer service where i felt my needs and circumstances were being listened to. an empathetic and personable experience.
Product Rating
Service Rating
Jodi Aramoana -
RSPCA Pet Insurance
Product Review
Service Review
Very well explain to me
Very well explain to me
Product Rating
Service Rating
Wish i could give felix a 10star rating
Rebbecca Watson -
RSPCA Pet Insurance
Product Review
Service Review
I spoke to a Felix and he was so kind, nice, funny and also very professional and I enjoyed every moment talking with him he explained everything so well and answered all my questions. So now good ol Benji and I are very happy You need more felix’s One of the best experience I’ve ever had with talking to anyone over the phone. Wish I could give him 10stars
I spoke to a felix and he was so kind, nice, funny and also very professional and i enjoyed every moment talking with him he explained everything so well and...
Product Rating
Service Rating
Easy and straight up
Davor Dragic -
RSPCA Pet Insurance
Product Review
Great peace off mind for a small price monthly or fortnightly and annually
Service Review
Really helpful and easy to understand. Was busy when they call told them to call me back at a time they did
Really helpful and easy to understand. was busy when they call told them to call me back at a time they did
Product Rating
Service Rating
Mitch Page -
RSPCA Pet Insurance
Service Review
The customer service officer was friendly and helpful and i would recommend RSPCAPet Insurance to others.
The customer service officer was friendly and helpful and i would recommend rspcapet insurance to others.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was plouging through the web site when the officer called me on the 'phone and completed the business for me, offering hard copy of the policy instead of e-mail version.
I was plouging through the web site when the officer called me on the 'phone and completed the business for me, offering hard copy of the policy instead of...
Service Rating
Very good and nice
Liam Phillips -
RSPCA Pet Insurance
Product Review
Service Review
Good an explained very well
Good an explained very well
Product Rating
Service Rating
Alicia from the call centre is awesome!
Rebbecca Watson -
RSPCA Pet Insurance
Service Review
I had phone calls before about RSPCA insurance but no one had explained it as well as Alicia - the woman who called me. She listened to what I needed and explained in detail everything that I needed to know. She had a great attitude and ensured that all my questions were answered exceptionally well.
I spoke to a felix and he was so kind, nice, funny and also very professional and i enjoyed every moment talking with him he explained everything so well and...
Service Rating
Davor Dragic -
RSPCA Pet Insurance
Service Review
The people I spoke to were very helpful and pleasant
Really helpful and easy to understand. was busy when they call told them to call me back at a time they did
Service Rating
Customer service
Mitch Page -
RSPCA Pet Insurance
Service Review
The mannerism of the service call operator. She was friendly, jovial, knowledgeable and professional.
The customer service officer was friendly and helpful and i would recommend rspcapet insurance to others.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady I spoke to named Oz was very informative and helped us to make the decision easily. Thank you to her and I would like the manager to pass on our gratitude and have her commended on her service .
I was plouging through the web site when the officer called me on the 'phone and completed the business for me, offering hard copy of the policy instead of...
Service Rating
Polite, informative, addressed all my concerns
Liam Phillips -
RSPCA Pet Insurance
Service Review
Timely, informative, not pushy, answered all my questions giving practical examples
Good an explained very well
Service Rating
Excellent customer service
Meagan -
RSPCA Pet Insurance
Service Review
Excellent customer service where I felt my needs and circumstances were being listened to. An empathetic and personable experience.
They were able to give me the information about their pet insurance service and the different packages that was available for my pet.
Service Rating
Lachlan Hinde -
RSPCA Pet Insurance
Service Review
Very well explain to me
Very good communication and service, the operator we spoke to was so helpful and explained everything thoughly
Service Rating
Wish i could give felix a 10star rating
Jason Meredith -
RSPCA Pet Insurance
Service Review
I spoke to a Felix and he was so kind, nice, funny and also very professional and I enjoyed every moment talking with him he explained everything so well and answered all my questions. So now good ol Benji and I are very happy You need more felix’s One of the best experience I’ve ever had with talking to anyone over the phone. Wish I could give him 10stars
Very helpful and explained the policies in detail
Service Rating
Easy and straight up
Gail Mcgregor -
RSPCA Pet Insurance
Service Review
Really helpful and easy to understand. Was busy when they call told them to call me back at a time they did
Easy to use website that explained options well. surprised and startled to receive a phone call before i had actually decided anything so i did feel a bit...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service officer was friendly and helpful and i would recommend RSPCAPet Insurance to others.
She was polite, explained everything clearly & answered my questions that i asked.
Service Rating
Andrew Dickinson -
RSPCA Pet Insurance
Service Review
I was plouging through the web site when the officer called me on the 'phone and completed the business for me, offering hard copy of the policy instead of e-mail version.
Sales pitch was a little pushy and i wasn’t expecting that from rspca backed insurance. i get the financial and kpi side of it but that was disappointing
Service Rating
Very good and nice
Trusted Customer -
RSPCA Pet Insurance
Service Review
Good an explained very well
Excellent service i have had pet insurance before for my other cat tamara and has since passed on so thank you
Service Rating
Kathy Roberts -
RSPCA Pet Insurance
Product Review
Product Rating
Excellent customer service
Daniela Ouzecky -
RSPCA Pet Insurance
Product Review
My phone conversation was considerate and empathetic. An excellent ambassador for RSPCA. I felt I was being listened to and my needs were being considered.
My phone conversation was considerate and empathetic. An excellent ambassador for RSPCA. I felt I was being listened to and my needs were being considered.
Product Rating
Jodi Aramoana -
RSPCA Pet Insurance
Product Review
Product Rating
Wish i could give felix a 10star rating
Rebbecca Watson -
RSPCA Pet Insurance
Product Review
Product Rating
Easy and straight up
Davor Dragic -
RSPCA Pet Insurance
Product Review
Great peace off mind for a small price monthly or fortnightly and annually
Great peace off mind for a small price monthly or fortnightly and annually
Product Rating
Very good and nice
Liam Phillips -