RSPCA Pet Insurance Reviews
92 92 86% of our customers are pleased with our products and services out of 4,101 4,093 252 customer reviews.
Rated /5 from 41014093252 Reviews
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Trusted Customer -
RSPCA Pet Insurance
Service Review
RSPCA helped me get exactly what I needed
Rspca helped me get exactly what i needed
Service Rating
Monique Laven -
RSPCA Pet Insurance
Service Review
The person I spoke to on the phone was friendly, knowledgeable and professional.
The person i spoke to on the phone was friendly, knowledgeable and professional.
Service Rating
Meg Dicker -
RSPCA Pet Insurance
Service Review
The customer service operator on the phone was very pushy and did not describe the different levels of cover
The customer service operator on the phone was very pushy and did not describe the different levels of cover
Service Rating
Shirley Scothern -
RSPCA Pet Insurance
Service Review
Felix was very informative and helpful
Felix was very informative and helpful
Service Rating
Judith Hobbelen -
RSPCA Pet Insurance
Service Review
Staff very friendly and explain thing very clearly and easy to understand.
Staff very friendly and explain thing very clearly and easy to understand.
Service Rating
Therese Frawley -
RSPCA Pet Insurance
Service Review
My phone cut out while setting up the insurance and the team called back to ensure it was finalised.
My phone cut out while setting up the insurance and the team called back to ensure it was finalised.
Service Rating
Lois Wilson -
RSPCA Pet Insurance
Service Review
Your representative was polite, informative & engaging.
Your representative was polite, informative & engaging.
Service Rating
Gail Judge -
RSPCA Pet Insurance
Service Review
yes I would good customer service
Yes i would good customer service
Service Rating
Alicia Edwards -
RSPCA Pet Insurance
Service Review
very happy that a % goes towards helping animals
Very happy that a % goes towards helping animals
Service Rating
Alicia from the call centre is awesome!
Trusted Customer -
RSPCA Pet Insurance
Service Review
I had phone calls before about RSPCA insurance but no one had explained it as well as Alicia - the woman who called me. She listened to what I needed and explained in detail everything that I needed to know. She had a great attitude and ensured that all my questions were answered exceptionally well.
I had phone calls before about rspca insurance but no one had explained it as well as alicia - the woman who called me. she listened to what i needed and...
Service Rating
Janice Glossop -
RSPCA Pet Insurance
Service Review
Only just joined
Only just joined
Service Rating
Kathy Roberts -
RSPCA Pet Insurance
Service Review
The lady I spoke to named Oz was very informative and helped us to make the decision easily. Thank you to her and I would like the manager to pass on our gratitude and have her commended on her service .
The lady i spoke to named oz was very informative and helped us to make the decision easily. thank you to her and i would like the manager to pass on our...
Service Rating
Alicia Edwards -
RSPCA Pet Insurance
Service Review
RSPCA helped me get exactly what I needed
Very happy that a % goes towards helping animals
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The person I spoke to on the phone was friendly, knowledgeable and professional.
I had phone calls before about rspca insurance but no one had explained it as well as alicia - the woman who called me. she listened to what i needed and...
Service Rating
Janice Glossop -
RSPCA Pet Insurance
Service Review
The customer service operator on the phone was very pushy and did not describe the different levels of cover
Only just joined
Service Rating
Elisabeth Macpherson -
RSPCA Pet Insurance
Service Review
Felix was very informative and helpful
The mannerism of the service call operator. she was friendly, jovial, knowledgeable and professional.
Service Rating
Kathy Roberts -
RSPCA Pet Insurance
Service Review
Staff very friendly and explain thing very clearly and easy to understand.
The lady i spoke to named oz was very informative and helped us to make the decision easily. thank you to her and i would like the manager to pass on our...
Service Rating
Greg Earp -
RSPCA Pet Insurance
Service Review
My phone cut out while setting up the insurance and the team called back to ensure it was finalised.
The people i spoke to were very helpful and pleasant
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Your representative was polite, informative & engaging.
The customer service officer was friendly and helpful and i would recommend rspcapet insurance to others.
Service Rating
Rebbecca Watson -
RSPCA Pet Insurance
Service Review
yes I would good customer service
I spoke to a felix and he was so kind, nice, funny and also very professional and i enjoyed every moment talking with him he explained everything so well and...
Service Rating
Sandra Mccormick-Smith -
RSPCA Pet Insurance
Service Review
very happy that a % goes towards helping animals
Timely, informative, not pushy, answered all my questions giving practical examples
Service Rating
Alicia from the call centre is awesome!
Daniela Ouzecky -
RSPCA Pet Insurance
Service Review
I had phone calls before about RSPCA insurance but no one had explained it as well as Alicia - the woman who called me. She listened to what I needed and explained in detail everything that I needed to know. She had a great attitude and ensured that all my questions were answered exceptionally well.
Excellent customer service where i felt my needs and circumstances were being listened to. an empathetic and personable experience.
Service Rating
Jodi Aramoana -
RSPCA Pet Insurance
Service Review
Only just joined
Very well explain to me
Service Rating
Davor Dragic -
RSPCA Pet Insurance
Service Review
The lady I spoke to named Oz was very informative and helped us to make the decision easily. Thank you to her and I would like the manager to pass on our gratitude and have her commended on her service .
Really helpful and easy to understand. was busy when they call told them to call me back at a time they did