RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,091 4,084 2,801 customer reviews.
Rated /5 from 409140842801 Reviews
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Trusted Customer -
RSPCA Pet Insurance
Product Review
Piece of mind knowing I have ultimate cover for my cat
Service Review
Policies and inclusions were explained in great detail, will definitely be recommending RSPCA pet insurance to anyone I know
Policies and inclusions were explained in great detail, will definitely be recommending rspca pet insurance to anyone i know
Product Rating
Service Rating
Will buy again
Shayne Brandon -
RSPCA Pet Insurance
Product Review
I’ll buy again.. very exciting salesperson, energetic about products and cause!
Service Review
Upbeat, exciting salesperson.. helped every step for 2 if our fur kids!!!
Upbeat, exciting salesperson.. helped every step for 2 if our fur kids!!!
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Hope I don’t have to use it, but appears good value for money.
Service Review
The person I spoke to on the phone was friendly, knowledgeable and professional.
The person i spoke to on the phone was friendly, knowledgeable and professional.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
The customer service operator on the phone was very pushy and did not describe the different levels of cover
The customer service operator on the phone was very pushy and did not describe the different levels of cover
Product Rating
Service Rating
Great customer service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Appears to be good value and affordable priced
Service Review
Felix was very informative and helpful
Felix was very informative and helpful
Product Rating
Service Rating
Barbara Chivers -
RSPCA Pet Insurance
Service Review
RSPCA helped me get exactly what I needed
Rspca helped me get exactly what i needed
Service Rating
Judith Hobbelen -
RSPCA Pet Insurance
Product Review
Service Review
Staff very friendly and explain thing very clearly and easy to understand.
Staff very friendly and explain thing very clearly and easy to understand.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
I am concerned my dog Osha will not be covered for 18 months or if she will be covered because she has a pre existing condition. She is insured with Bow Wow Meow & has been since she was 8 weeks old. I find it hard to make a claim on line..(I am 78) When Osha was 10 months old she was playing roughly with her Aunty after which I noticed her right eye had changed colour. I took her to the vet & then to a Veterinary Ophthalmologist who diagnosed L eye is normal., R nuclear lens opacity with likely posterior lenticonus. R retina is normal.. I am seeing a specialist again on 13th February.
Service Review
Your representative was polite, informative & engaging.
Your representative was polite, informative & engaging.
Product Rating
Service Rating
Excellent customer service
Therese Frawley -
RSPCA Pet Insurance
Service Review
My phone cut out while setting up the insurance and the team called back to ensure it was finalised.
My phone cut out while setting up the insurance and the team called back to ensure it was finalised.
Service Rating
Staff member adam was very helpful and lovley to chat to
Alicia Edwards -
RSPCA Pet Insurance
Service Review
very happy that a % goes towards helping animals
Very happy that a % goes towards helping animals
Service Rating
Gail Judge -
RSPCA Pet Insurance
Product Review
very friendly and helpful
Service Review
yes I would good customer service
Yes i would good customer service
Product Rating
Service Rating
Janice Glossop -
RSPCA Pet Insurance
Product Review
Service Review
Only just joined
Only just joined
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Policies and inclusions were explained in great detail, will definitely be recommending RSPCA pet insurance to anyone I know
Your representative was polite, informative & engaging.
Service Rating
Will buy again
Therese Frawley -
RSPCA Pet Insurance
Service Review
Upbeat, exciting salesperson.. helped every step for 2 if our fur kids!!!
My phone cut out while setting up the insurance and the team called back to ensure it was finalised.
Service Rating
Alicia Edwards -
RSPCA Pet Insurance
Service Review
The person I spoke to on the phone was friendly, knowledgeable and professional.
Very happy that a % goes towards helping animals
Service Rating
Gail Judge -
RSPCA Pet Insurance
Service Review
The customer service operator on the phone was very pushy and did not describe the different levels of cover
Yes i would good customer service
Service Rating
Great customer service
Janice Glossop -
RSPCA Pet Insurance
Service Review
Felix was very informative and helpful
Only just joined
Service Rating
Danielle Parra -
RSPCA Pet Insurance
Service Review
RSPCA helped me get exactly what I needed
I had phone calls before about rspca insurance but no one had explained it as well as alicia - the woman who called me. she listened to what i needed and...
Service Rating
Greg Earp -
RSPCA Pet Insurance
Service Review
Staff very friendly and explain thing very clearly and easy to understand.
The people i spoke to were very helpful and pleasant
Service Rating
Elisabeth Macpherson -
RSPCA Pet Insurance
Service Review
Your representative was polite, informative & engaging.
The mannerism of the service call operator. she was friendly, jovial, knowledgeable and professional.
Service Rating
Excellent customer service
Kathy Roberts -
RSPCA Pet Insurance
Service Review
My phone cut out while setting up the insurance and the team called back to ensure it was finalised.
The lady i spoke to named oz was very informative and helped us to make the decision easily. thank you to her and i would like the manager to pass on our...
Service Rating
Staff member adam was very helpful and lovley to chat to
Trusted Customer -
RSPCA Pet Insurance
Service Review
very happy that a % goes towards helping animals
Timely, informative, not pushy, answered all my questions giving practical examples
Service Rating
Daniela Ouzecky -
RSPCA Pet Insurance
Service Review
yes I would good customer service
Excellent customer service where i felt my needs and circumstances were being listened to. an empathetic and personable experience.
Service Rating
Jodi Aramoana -
RSPCA Pet Insurance
Service Review
Only just joined
Very well explain to me
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Piece of mind knowing I have ultimate cover for my cat
Piece of mind knowing I have ultimate cover for my cat
Product Rating
Will buy again
Shayne Brandon -
RSPCA Pet Insurance
Product Review
I’ll buy again.. very exciting salesperson, energetic about products and cause!
I’ll buy again.. very exciting salesperson, energetic about products and cause!
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Hope I don’t have to use it, but appears good value for money.
Hope I don’t have to use it, but appears good value for money.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Great customer service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Appears to be good value and affordable priced
Appears to be good value and affordable priced
Product Rating
Judith Hobbelen -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
I am concerned my dog Osha will not be covered for 18 months or if she will be covered because she has a pre existing condition. She is insured with Bow Wow Meow & has been since she was 8 weeks old. I find it hard to make a claim on line..(I am 78) When Osha was 10 months old she was playing roughly with her Aunty after which I noticed her right eye had changed colour. I took her to the vet & then to a Veterinary Ophthalmologist who diagnosed L eye is normal., R nuclear lens opacity with likely posterior lenticonus. R retina is normal.. I am seeing a specialist again on 13th February.
I am concerned my dog Osha will not be covered for 18 months or if she will be covered because she has a pre existing condition. She is insured with Bow Wow Meow & has been since she was 8 weeks old. I find it hard to make a claim on line..(I am 78) When Osha was 10 months old she was playing roughly with her Aunty after which I noticed her right eye had changed colour. I took her to the vet & then to a Veterinary Ophthalmologist who diagnosed L eye is normal., R nuclear lens opacity with likely posterior lenticonus. R retina is normal.. I am seeing a specialist again on 13th February.
Product Rating
Gail Judge -
RSPCA Pet Insurance
Product Review
very friendly and helpful
very friendly and helpful
Product Rating
Janice Glossop -