Read what our customers are saying
Ellen Polomka -
RSPCA Pet Insurance
Service Review
Very polite and made things easier to understand..
Very polite and made things easier to understand..
Service Rating
Jinendra Sakhare -
RSPCA Pet Insurance
Service Review
Fantastic customer service.She was patient, helpful and really nice to talk to. Helped in explaining what all we can do. Called me on tome every time. Apart from being professional, she was really a nice person.
Fantastic customer service.she was patient, helpful and really nice to talk to. helped in explaining what all we can do. called me on tome every time. apart...
Service Rating
Jan CRILLY -
RSPCA Pet Insurance
Service Review
I dont like the follow up call after requesting a quote. I just wanted to get comparisons regarding price and coverage from a number of providers to make my own informed decisions. If i had any questions i am quite capable of calling myself
I dont like the follow up call after requesting a quote. i just wanted to get comparisons regarding price and coverage from a number of providers to make my...
Service Rating
Chloe Johnston -
RSPCA Pet Insurance
Service Review
Wonderful service
Wonderful service
Service Rating
Richard Williams -
RSPCA Pet Insurance
Service Review
The web page easy to follow and use. The Client assistance officer, who phoned was extremely helpful, making the whole process easy.Well done.
The web page easy to follow and use. the client assistance officer, who phoned was extremely helpful, making the whole process easy.well done.
Service Rating
Nick Cittadino -
RSPCA Pet Insurance
Service Review
Very good explanation on the offer. My daughter is also with you and recommend you
Very good explanation on the offer. my daughter is also with you and recommend you
Service Rating
Eric Roome -
RSPCA Pet Insurance
Service Review
Prompt answering of call and clear precise explanation of all covers.All my questions were answered in a pleasant & cheerful manner.Coudnot get request call-back to work. People power works best.
Prompt answering of call and clear precise explanation of all covers.all my questions were answered in a pleasant & cheerful manner.coudnot get request...
Service Rating
Nicola Ennis-Bedford -
RSPCA Pet Insurance
Service Review
The lady that called me was really down to earth she helped answer a couple of things and even had a laugh with me . My grandson agef 2 wanted me and kept interrupting and we had a laugh about him ..lol
The lady that called me was really down to earth she helped answer a couple of things and even had a laugh with me . my grandson agef 2 wanted me and kept...
Service Rating
Kay Banks -
RSPCA Pet Insurance
Service Review
A very young sales person who was trying to tell me what I should give my dog for her teeth. I have had dogs for longer than he has been alive!!!
A very young sales person who was trying to tell me what i should give my dog for her teeth. i have had dogs for longer than he has been alive!!!
Service Rating
KERRIE JARVIE -
RSPCA Pet Insurance
Service Review
CSO was great, very patient with me. Answered my questions and concerns.
Cso was great, very patient with me. answered my questions and concerns.
Service Rating
Serena Lok -
RSPCA Pet Insurance
Service Review
Helpful, informative and good customer service
Helpful, informative and good customer service
Service Rating
Mitchell Manns -
RSPCA Pet Insurance
Service Review
The consultant I spoke to on the phone was well informed and gave me information in such a clear manner, it was a delight oh have some compare all my options and explain the features and benefits of the plans! Could not fault her service and would recommend her every day of the week.
The consultant i spoke to on the phone was well informed and gave me information in such a clear manner, it was a delight oh have some compare all my options...
Service Rating
Kay Banks -
RSPCA Pet Insurance
Service Review
Very polite and made things easier to understand..
A very young sales person who was trying to tell me what i should give my dog for her teeth. i have had dogs for longer than he has been alive!!!
Service Rating
KERRIE JARVIE -
RSPCA Pet Insurance
Service Review
Fantastic customer service.She was patient, helpful and really nice to talk to. Helped in explaining what all we can do. Called me on tome every time. Apart from being professional, she was really a nice person.
Cso was great, very patient with me. answered my questions and concerns.
Service Rating
Serena Lok -
RSPCA Pet Insurance
Service Review
I dont like the follow up call after requesting a quote. I just wanted to get comparisons regarding price and coverage from a number of providers to make my own informed decisions. If i had any questions i am quite capable of calling myself
Helpful, informative and good customer service
Service Rating
Mitchell Manns -
RSPCA Pet Insurance
Service Review
Wonderful service
The consultant i spoke to on the phone was well informed and gave me information in such a clear manner, it was a delight oh have some compare all my options...
Service Rating
Kathleen Jones -
RSPCA Pet Insurance
Service Review
The web page easy to follow and use. The Client assistance officer, who phoned was extremely helpful, making the whole process easy.Well done.
Very good customer service on the phone
Service Rating
Sheree Agius -
RSPCA Pet Insurance
Service Review
Very good explanation on the offer. My daughter is also with you and recommend you
The consultant was very helpful and made the experience very personable
Service Rating
FRANCIS BURDOCK -
RSPCA Pet Insurance
Service Review
Prompt answering of call and clear precise explanation of all covers.All my questions were answered in a pleasant & cheerful manner.Coudnot get request call-back to work. People power works best.
I liked how easy it was to do
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady that called me was really down to earth she helped answer a couple of things and even had a laugh with me . My grandson agef 2 wanted me and kept interrupting and we had a laugh about him ..lol
Brandon was amazing and so thoughtful! i have worked in cs and he is a really good agent! i feel like cricket my kitten is in the best hands, considering we...
Service Rating
Mimma Pozzebon -
RSPCA Pet Insurance
Service Review
A very young sales person who was trying to tell me what I should give my dog for her teeth. I have had dogs for longer than he has been alive!!!
Called to follow up my online quote quicklycaller knew his product was helpful and kind
Service Rating
Diana Sumer- Armstrong -
RSPCA Pet Insurance
Service Review
CSO was great, very patient with me. Answered my questions and concerns.
Friendly and patient .
Service Rating
Kim O'neill -
RSPCA Pet Insurance
Service Review
Helpful, informative and good customer service
The consultant from petsure was very polite, understanding and wasnt pushing me into a policy i didnt need.i intended to only insure our dog but ended insuring...
Service Rating
Sirisan Kaewsakul -
RSPCA Pet Insurance
Service Review
The consultant I spoke to on the phone was well informed and gave me information in such a clear manner, it was a delight oh have some compare all my options and explain the features and benefits of the plans! Could not fault her service and would recommend her every day of the week.
I didn�t get the policy�s number from my pet insurance that i can�t find someone answers me why it happened to me?