Read what our customers are saying
Excellent
Trusted Customer -
RSPCA Pet Insurance
Service Review
Harley was most helpful to talk to and has impeccable customer service skills. I’m a customer service officer myself so I’d like to provide positive feedback :) friendly guy and good at his job. Excellent service from rspca all round.
Harley was most helpful to talk to and has impeccable customer service skills. i’m a customer service officer myself so i’d like to provide positive feedback...
Service Rating
Violet Fox -
RSPCA Pet Insurance
Service Review
The operator I spoke with was so helpful and knowledgeable on the product :) thanks heaps!!
The operator i spoke with was so helpful and knowledgeable on the product :) thanks heaps!!
Service Rating
Benjamin Collingham -
RSPCA Pet Insurance
Service Review
Good value and easy online setup to follow
Good value and easy online setup to follow
Service Rating
Malgosia Ciborowski -
RSPCA Pet Insurance
Service Review
The customer service consultant was very polite and professional.
The customer service consultant was very polite and professional.
Service Rating
FLAVIA VAZ -
RSPCA Pet Insurance
Service Review
I've got the best quote at the cover level I was looking for.
I've got the best quote at the cover level i was looking for.
Service Rating
Natalie Gaskin -
RSPCA Pet Insurance
Service Review
Quick & Easy
Quick & easy
Service Rating
Anita Jurgensen -
RSPCA Pet Insurance
Service Review
really easy to get organised
Really easy to get organised
Service Rating
Tanya Ryan -
RSPCA Pet Insurance
Service Review
Great staff
Great staff
Service Rating
Mel Cadman -
RSPCA Pet Insurance
Service Review
Prompt friendly response to question.
Prompt friendly response to question.
Service Rating
Kay Louise Mercer -
RSPCA Pet Insurance
Service Review
Easy to comprehend policy and good service
Easy to comprehend policy and good service
Service Rating
Ellie Darr -
RSPCA Pet Insurance
Service Review
They made the experience very easy and felt very authentic. Working in customer service myself makes me notice more when the person looking after you if they are robotic or not.
They made the experience very easy and felt very authentic. working in customer service myself makes me notice more when the person looking after you if they...
Service Rating
Morena Fowler -
RSPCA Pet Insurance
Service Review
process takes to long
Process takes to long
Service Rating
Excellent
Tanya Ryan -
RSPCA Pet Insurance
Service Review
Harley was most helpful to talk to and has impeccable customer service skills. I’m a customer service officer myself so I’d like to provide positive feedback :) friendly guy and good at his job. Excellent service from rspca all round.
Great staff
Service Rating
Kay Louise Mercer -
RSPCA Pet Insurance
Service Review
The operator I spoke with was so helpful and knowledgeable on the product :) thanks heaps!!
Easy to comprehend policy and good service
Service Rating
Ellie Darr -
RSPCA Pet Insurance
Service Review
Good value and easy online setup to follow
They made the experience very easy and felt very authentic. working in customer service myself makes me notice more when the person looking after you if they...
Service Rating
Morena Fowler -
RSPCA Pet Insurance
Service Review
The customer service consultant was very polite and professional.
Process takes to long
Service Rating
Ellen Polomka -
RSPCA Pet Insurance
Service Review
I've got the best quote at the cover level I was looking for.
Very polite and made things easier to understand..
Service Rating
Jinendra Sakhare -
RSPCA Pet Insurance
Service Review
Quick & Easy
Fantastic customer service.she was patient, helpful and really nice to talk to. helped in explaining what all we can do. called me on tome every time. apart...
Service Rating
Jan CRILLY -
RSPCA Pet Insurance
Service Review
really easy to get organised
I dont like the follow up call after requesting a quote. i just wanted to get comparisons regarding price and coverage from a number of providers to make my...
Service Rating
Chloe Johnston -
RSPCA Pet Insurance
Service Review
Great staff
Wonderful service
Service Rating
Richard Williams -
RSPCA Pet Insurance
Service Review
Prompt friendly response to question.
The web page easy to follow and use. the client assistance officer, who phoned was extremely helpful, making the whole process easy.well done.
Service Rating
Nicola Ennis-Bedford -
RSPCA Pet Insurance
Service Review
Easy to comprehend policy and good service
The lady that called me was really down to earth she helped answer a couple of things and even had a laugh with me . my grandson agef 2 wanted me and kept...
Service Rating
Nick Cittadino -
RSPCA Pet Insurance
Service Review
They made the experience very easy and felt very authentic. Working in customer service myself makes me notice more when the person looking after you if they are robotic or not.
Very good explanation on the offer. my daughter is also with you and recommend you
Service Rating
Eric Roome -
RSPCA Pet Insurance
Service Review
process takes to long
Prompt answering of call and clear precise explanation of all covers.all my questions were answered in a pleasant & cheerful manner.coudnot get request...