Read what our customers are saying
Alarna Lowe -
RSPCA Pet Insurance
Service Review
The lovely lady that organized my pet insurance was a 10/10. She called me back exactly when she said she would and was patient with me when choosing a level of cover. Her knowledge of the products was great and I was really happy with the experience. Thank you!
The lovely lady that organized my pet insurance was a 10/10. she called me back exactly when she said she would and was patient with me when choosing a level...
Service Rating
Stephen Kevin -
RSPCA Pet Insurance
Service Review
the process was straight forward and easy to understand!
The process was straight forward and easy to understand!
Service Rating
Kayla Pirrie -
RSPCA Pet Insurance
Service Review
not gonna be able to afford it next year with how much it goes up every year so thanks
Not gonna be able to afford it next year with how much it goes up every year so thanks
Service Rating
Melanie Waters -
RSPCA Pet Insurance
Service Review
Mannerisms; polite and courteous when asked to repeat something
Mannerisms; polite and courteous when asked to repeat something
Service Rating
Jacqui Eller -
RSPCA Pet Insurance
Service Review
The ease of the quotation process and the clear and concise explanation of the terms and conditions
The ease of the quotation process and the clear and concise explanation of the terms and conditions
Service Rating
Lloyd Schulz -
RSPCA Pet Insurance
Service Review
Explained the different types of insurance very well
Explained the different types of insurance very well
Service Rating
Wendy Wickstrom -
RSPCA Pet Insurance
Service Review
Fantastic!
Fantastic!
Service Rating
Corrine Child -
RSPCA Pet Insurance
Service Review
The only service that I could speak with during COVID19 so I guess this is my first experience and hope its not needed but now I have a piece of mind, as long as nothing happens in the 30day so it doesnt become preexisting.' I completed the online and paid. THat was quick and easy.
The only service that i could speak with during covid19 so i guess this is my first experience and hope its not needed but now i have a piece of mind, as long...
Service Rating
Jennie Toy -
RSPCA Pet Insurance
Service Review
The representative, Chelsea, was thorough, courteous, and answered all questions with confidence and good knowledge of the product.
The representative, chelsea, was thorough, courteous, and answered all questions with confidence and good knowledge of the product.
Service Rating
Michelle Bone -
RSPCA Pet Insurance
Service Review
Easy to use. Quote straight away. Website clear and concise. All email and text received without issues.
Easy to use. quote straight away. website clear and concise. all email and text received without issues.
Service Rating
Sheila Parker -
RSPCA Pet Insurance
Service Review
professional - excellent knowledge of the product - knew the difference between their quote and cheaper quotes.
Professional - excellent knowledge of the product - knew the difference between their quote and cheaper quotes.
Service Rating
Kristal Byron -
RSPCA Pet Insurance
Service Review
Great! Krystal was very helpful and we had a great conversation.
Great! krystal was very helpful and we had a great conversation.
Service Rating
Corrine Child -
RSPCA Pet Insurance
Service Review
The lovely lady that organized my pet insurance was a 10/10. She called me back exactly when she said she would and was patient with me when choosing a level of cover. Her knowledge of the products was great and I was really happy with the experience. Thank you!
The only service that i could speak with during covid19 so i guess this is my first experience and hope its not needed but now i have a piece of mind, as long...
Service Rating
Michelle Bone -
RSPCA Pet Insurance
Service Review
the process was straight forward and easy to understand!
Easy to use. quote straight away. website clear and concise. all email and text received without issues.
Service Rating
Sheila Parker -
RSPCA Pet Insurance
Service Review
not gonna be able to afford it next year with how much it goes up every year so thanks
Professional - excellent knowledge of the product - knew the difference between their quote and cheaper quotes.
Service Rating
Kristal Byron -
RSPCA Pet Insurance
Service Review
Mannerisms; polite and courteous when asked to repeat something
Great! krystal was very helpful and we had a great conversation.
Service Rating
Michael Cliffe -
RSPCA Pet Insurance
Service Review
The ease of the quotation process and the clear and concise explanation of the terms and conditions
Talk to there customers and make it easier to add more than one pet
Service Rating
Dean Broadwood -
RSPCA Pet Insurance
Service Review
Explained the different types of insurance very well
An extremely enjoyable experience thankyou.
Service Rating
Kim Pietrosanti -
RSPCA Pet Insurance
Service Review
Fantastic!
Handled promptly and professionally
Service Rating
Ashley Carrodus -
RSPCA Pet Insurance
Service Review
The only service that I could speak with during COVID19 so I guess this is my first experience and hope its not needed but now I have a piece of mind, as long as nothing happens in the 30day so it doesnt become preexisting.' I completed the online and paid. THat was quick and easy.
All the reading of the policies over the phone ,�could be done by email and customer hits a button which says agree or �request a call back to clarify...
Service Rating
Pamela Ruecker -
RSPCA Pet Insurance
Service Review
The representative, Chelsea, was thorough, courteous, and answered all questions with confidence and good knowledge of the product.
The process of insuring knox was simple and clear. rspca is a known and respected name for best care and friendly experience.
Service Rating
Sim Wong -
RSPCA Pet Insurance
Service Review
Easy to use. Quote straight away. Website clear and concise. All email and text received without issues.
It was great that we get to speak to the same staff member when they quoted us
Service Rating
Bella Khoshbakht -
RSPCA Pet Insurance
Service Review
professional - excellent knowledge of the product - knew the difference between their quote and cheaper quotes.
Nice and friendly in the phone with great understanding of clients needs.
Service Rating
Janice Tang -
RSPCA Pet Insurance
Service Review
Great! Krystal was very helpful and we had a great conversation.
Your customer service representative was extremely friendly, patient and helpful. a suggestion would be for you to simplify the recitation of the "terms and...