Read what our customers are saying
Daniel Carmichael -
RSPCA Pet Insurance
Service Review
The service was great as I had no issues, and the process was simple only taking about 5 minutes.
The service was great as i had no issues, and the process was simple only taking about 5 minutes.
Service Rating
Debbie Richardson -
RSPCA Pet Insurance
Service Review
It was great.
It was great.
Service Rating
Sally Colquist -
RSPCA Pet Insurance
Service Review
Fast and efficient
Fast and efficient
Service Rating
Karralee Steele -
RSPCA Pet Insurance
Service Review
The man who did the follow up call came across as very abrupt and pushy. The cover options were great quality, and I had questions answered well, however the salesperson seemed uninterested in talking or responding to queries and more interested in reading off a script. Felt very impersonal.
The man who did the follow up call came across as very abrupt and pushy. the cover options were great quality, and i had questions answered well, however the...
Service Rating
ALAN DAWSON -
RSPCA Pet Insurance
Service Review
Reliable service
Reliable service
Service Rating
Elena Braeckmans -
RSPCA Pet Insurance
Service Review
Very polite and helpful
Very polite and helpful
Service Rating
De'arne Campbell -
RSPCA Pet Insurance
Service Review
Helpful understanding efficient
Helpful understanding efficient
Service Rating
Carrington Gittus -
RSPCA Pet Insurance
Service Review
Very quick and easy
Very quick and easy
Service Rating
Kay Scanlon -
RSPCA Pet Insurance
Service Review
Each time I contacted the call centre they were professional and knowledgeable in their response and very polite.
Each time i contacted the call centre they were professional and knowledgeable in their response and very polite.
Service Rating
Konstance Karanastasis -
RSPCA Pet Insurance
Service Review
Wonderful phone manner, took the time to answer every question and very polite and patient
Wonderful phone manner, took the time to answer every question and very polite and patient
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
As I was filling in on line, my mobile rang. A very nice person took my details ,and explained everything. I was happy to have RSPCA handle my dog insurance. One thing, was told I didn’t have to finish my on line details, as they were taken over the phone. Then I get an email asking me to finish my on line enquiries ??? That’s the only thing. Thank you for your service.
As i was filling in on line, my mobile rang. a very nice person took my details ,and explained everything. i was happy to have rspca handle my dog insurance....
Product Rating
Service Rating
Ling Dan Coronel -
RSPCA Pet Insurance
Service Review
Very professional and understanding (as I had a 11 month year old screaming in the background)
Very professional and understanding (as i had a 11 month year old screaming in the background)
Service Rating
Kay Scanlon -
RSPCA Pet Insurance
Service Review
The service was great as I had no issues, and the process was simple only taking about 5 minutes.
Each time i contacted the call centre they were professional and knowledgeable in their response and very polite.
Service Rating
Konstance Karanastasis -
RSPCA Pet Insurance
Service Review
It was great.
Wonderful phone manner, took the time to answer every question and very polite and patient
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Fast and efficient
As i was filling in on line, my mobile rang. a very nice person took my details ,and explained everything. i was happy to have rspca handle my dog insurance....
Service Rating
Ling Dan Coronel -
RSPCA Pet Insurance
Service Review
The man who did the follow up call came across as very abrupt and pushy. The cover options were great quality, and I had questions answered well, however the salesperson seemed uninterested in talking or responding to queries and more interested in reading off a script. Felt very impersonal.
Very professional and understanding (as i had a 11 month year old screaming in the background)
Service Rating
Alarna Lowe -
RSPCA Pet Insurance
Service Review
Reliable service
The lovely lady that organized my pet insurance was a 10/10. she called me back exactly when she said she would and was patient with me when choosing a level...
Service Rating
Stephen Kevin -
RSPCA Pet Insurance
Service Review
Very polite and helpful
The process was straight forward and easy to understand!
Service Rating
Kayla Pirrie -
RSPCA Pet Insurance
Service Review
Helpful understanding efficient
Not gonna be able to afford it next year with how much it goes up every year so thanks
Service Rating
Lloyd Schulz -
RSPCA Pet Insurance
Service Review
Very quick and easy
Explained the different types of insurance very well
Service Rating
Jacqui Eller -
RSPCA Pet Insurance
Service Review
Each time I contacted the call centre they were professional and knowledgeable in their response and very polite.
The ease of the quotation process and the clear and concise explanation of the terms and conditions
Service Rating
Melanie Waters -
RSPCA Pet Insurance
Service Review
Wonderful phone manner, took the time to answer every question and very polite and patient
Mannerisms; polite and courteous when asked to repeat something
Service Rating
Wendy Wickstrom -
RSPCA Pet Insurance
Service Review
As I was filling in on line, my mobile rang. A very nice person took my details ,and explained everything. I was happy to have RSPCA handle my dog insurance. One thing, was told I didn’t have to finish my on line details, as they were taken over the phone. Then I get an email asking me to finish my on line enquiries ??? That’s the only thing. Thank you for your service.
Fantastic!
Service Rating
Corrine Child -
RSPCA Pet Insurance
Service Review
Very professional and understanding (as I had a 11 month year old screaming in the background)
The only service that i could speak with during covid19 so i guess this is my first experience and hope its not needed but now i have a piece of mind, as long...
Service Rating
Trusted Customer -