RSPCA Pet Insurance Reviews
92 92 86% of our customers are pleased with our products and services out of 4,101 4,093 252 customer reviews.
Rated /5 from 41014093252 Reviews
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Carole Booth -
RSPCA Pet Insurance
Service Review
Efficient, friendly, courteous.
Efficient, friendly, courteous.
Service Rating
RHYS NESBITT -
RSPCA Pet Insurance
Service Review
Good and easy to understand
Good and easy to understand
Service Rating
Wendy Klemke -
RSPCA Pet Insurance
Service Review
Extremely pleasant and efficient gentleman who talked me through the policy, although it was a pain to have to listen to the T&C's
Extremely pleasant and efficient gentleman who talked me through the policy, although it was a pain to have to listen to the t&c's
Service Rating
Beth Bryan -
RSPCA Pet Insurance
Service Review
So far so good. The telephone sales team were very helpful and not pushy at all. They understood that my husband and I needed to discuss moving from another pet insurer who we had been with for 7 years.
So far so good. the telephone sales team were very helpful and not pushy at all. they understood that my husband and i needed to discuss moving from another...
Service Rating
Rainer Otte -
RSPCA Pet Insurance
Service Review
the people are fine the system not so, change a policy to add or delete you have to go to different staff and then repeat who you are all over again. I think the process could be streamlined and more efficient.
The people are fine the system not so, change a policy to add or delete you have to go to different staff and then repeat who you are all over again. i think...
Service Rating
Joanne O'connor -
RSPCA Pet Insurance
Service Review
Very friendly service and explained pet insurance cover thoroughly.
Very friendly service and explained pet insurance cover thoroughly.
Service Rating
Nigel Kershaw -
RSPCA Pet Insurance
Service Review
The service was great
The service was great
Service Rating
Joanne Stiller -
RSPCA Pet Insurance
Service Review
Very helpful
Very helpful
Service Rating
Anita Waclawik -
RSPCA Pet Insurance
Service Review
The customer service officer was friendly & relaxed.
The customer service officer was friendly & relaxed.
Service Rating
Stan Middleton -
RSPCA Pet Insurance
Service Review
Answered everything I needed to know! Very friendly! Outstanding!
Answered everything i needed to know! very friendly! outstanding!
Service Rating
Alix Gibbs -
RSPCA Pet Insurance
Service Review
The young lady who helped me select and purchase my insurance was helpful and personable! She did an excellent job at explaining terms and conditions of my policy. Thank you for the peace of mind, give that girl a raise!
The young lady who helped me select and purchase my insurance was helpful and personable! she did an excellent job at explaining terms and conditions of my...
Service Rating
Sara Marshall -
RSPCA Pet Insurance
Service Review
Hailey the consultant was lovely and very helpful, a pleasure to deal with.
Hailey the consultant was lovely and very helpful, a pleasure to deal with.
Service Rating
Sara Marshall -
RSPCA Pet Insurance
Service Review
Efficient, friendly, courteous.
Hailey the consultant was lovely and very helpful, a pleasure to deal with.
Service Rating
Alix Gibbs -
RSPCA Pet Insurance
Service Review
Good and easy to understand
The young lady who helped me select and purchase my insurance was helpful and personable! she did an excellent job at explaining terms and conditions of my...
Service Rating
Anita Waclawik -
RSPCA Pet Insurance
Service Review
Extremely pleasant and efficient gentleman who talked me through the policy, although it was a pain to have to listen to the T&C's
The customer service officer was friendly & relaxed.
Service Rating
Stan Middleton -
RSPCA Pet Insurance
Service Review
So far so good. The telephone sales team were very helpful and not pushy at all. They understood that my husband and I needed to discuss moving from another pet insurer who we had been with for 7 years.
Answered everything i needed to know! very friendly! outstanding!
Service Rating
Lorraine Henderson -
RSPCA Pet Insurance
Service Review
the people are fine the system not so, change a policy to add or delete you have to go to different staff and then repeat who you are all over again. I think the process could be streamlined and more efficient.
Went through all the details, nothing was a hassle.
Service Rating
Barbara Bossingham -
RSPCA Pet Insurance
Service Review
Very friendly service and explained pet insurance cover thoroughly.
My phone contact was absolutely lovely, she gave me all the information i needed to complete the insurance cover i required.
Service Rating
Donna Pisano -
RSPCA Pet Insurance
Service Review
The service was great
Hira was so helpful and explained the policy very well i felt very comfortable to ring anytime with questions
Service Rating
Robyn Chatfield -
RSPCA Pet Insurance
Service Review
Very helpful
They were very efficient and helpful with my requests and i wouldn hesitate to recommend them to my friends
Service Rating
Neil Smith -
RSPCA Pet Insurance
Service Review
The customer service officer was friendly & relaxed.
Excellent customer service by the cso who took our call. expained everything clearly and concise.
Service Rating
Lucy Forman -
RSPCA Pet Insurance
Service Review
Answered everything I needed to know! Very friendly! Outstanding!
Truly excellent customer service. hayley was delightful to chat with and very thorough in explaining the products available to me. set me up for a great day,...
Service Rating
Hazar Salaheddine -
RSPCA Pet Insurance
Service Review
The young lady who helped me select and purchase my insurance was helpful and personable! She did an excellent job at explaining terms and conditions of my policy. Thank you for the peace of mind, give that girl a raise!
The customer service representative i delt with was friendly, thorough and knowledgeable.
Service Rating
Kaley Wilson -
RSPCA Pet Insurance
Service Review
Hailey the consultant was lovely and very helpful, a pleasure to deal with.
Excellent customer service. the team member i spoke to knew her products well and also answered everything i needed to know about my 2 dogs.