RSPCA Pet Insurance Reviews
92 92 86% of our customers are pleased with our products and services out of 4,101 4,093 252 customer reviews.
Rated /5 from 41014093252 Reviews
Authentic reviews powered by Feefo
Read what our customers are saying
Barbara Bossingham -
RSPCA Pet Insurance
Service Review
My phone contact was absolutely lovely, she gave me all the information I needed to complete the insurance cover I required.
My phone contact was absolutely lovely, she gave me all the information i needed to complete the insurance cover i required.
Service Rating
Lorraine Henderson -
RSPCA Pet Insurance
Service Review
Went through all the details, nothing was a hassle.
Went through all the details, nothing was a hassle.
Service Rating
Donna Pisano -
RSPCA Pet Insurance
Service Review
Hira was so helpful and explained the policy very well I felt very comfortable to ring anytime with questions
Hira was so helpful and explained the policy very well i felt very comfortable to ring anytime with questions
Service Rating
Kaley Wilson -
RSPCA Pet Insurance
Service Review
Excellent Customer service. The team member I spoke to knew her products well and also answered everything I needed to know about my 2 dogs.
Excellent customer service. the team member i spoke to knew her products well and also answered everything i needed to know about my 2 dogs.
Service Rating
Robyn Chatfield -
RSPCA Pet Insurance
Service Review
They were very efficient and helpful with my requests and I wouldn hesitate to recommend them to my friends
They were very efficient and helpful with my requests and i wouldn hesitate to recommend them to my friends
Service Rating
Neil Smith -
RSPCA Pet Insurance
Service Review
Excellent customer service by the CSO who took our call. Expained everything clearly and concise.
Excellent customer service by the cso who took our call. expained everything clearly and concise.
Service Rating
Lucy Forman -
RSPCA Pet Insurance
Service Review
Truly excellent customer service. Hayley was delightful to chat with and very thorough in explaining the products available to me. Set me up for a great day, so thank you not only for great customer service but also for a wonderful chat :)
Truly excellent customer service. hayley was delightful to chat with and very thorough in explaining the products available to me. set me up for a great day,...
Service Rating
Hazar Salaheddine -
RSPCA Pet Insurance
Service Review
The customer service representative I delt with was friendly, thorough and knowledgeable.
The customer service representative i delt with was friendly, thorough and knowledgeable.
Service Rating
Great price and cover.
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was very happy to insure my new puppy with RSPCA. RSPCA pet insurance was the cheapest insurer with the best inclusions. The whole process was easy over the phone as the staff were fantastic in explaining all of the 3 different covers. Thankyou
I was very happy to insure my new puppy with rspca. rspca pet insurance was the cheapest insurer with the best inclusions. the whole process was easy over the...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
no thanks no thanks no thanks no thanks
Service Review
I was sold a policy too that was $10 more per week than it should have been for my breed according to the RSPCA quoting on choosi. RSPCA pet insurance doesn't offer as high cover for accident and illness. I was better off going with Woolworths pet insurance and just donating the difference to RSPCA. Also the reading of their product disclosure statement was ridiculous. In our time poor society reading out five ABNs number for number was useless and foolhardy. Although the telephone operator was polite enough in the face of my impatience and bewilderment. I ended up only saying yes because I didn't want to endure more of the mind numbing irrelevant information. No thanks!
I was sold a policy too that was $10 more per week than it should have been for my breed according to the rspca quoting on choosi. rspca pet insurance doesn't...
Product Rating
Service Rating
Robin Horsfall -
RSPCA Pet Insurance
Service Review
Plain English easy to understand
Plain english easy to understand
Service Rating
Tanya Davies -
RSPCA Pet Insurance
Service Review
Clear information provided, and good follow up.
Clear information provided, and good follow up.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
My phone contact was absolutely lovely, she gave me all the information I needed to complete the insurance cover I required.
I was very happy to insure my new puppy with rspca. rspca pet insurance was the cheapest insurer with the best inclusions. the whole process was easy over the...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Went through all the details, nothing was a hassle.
I was sold a policy too that was $10 more per week than it should have been for my breed according to the rspca quoting on choosi. rspca pet insurance doesn't...
Service Rating
Tanya Davies -
RSPCA Pet Insurance
Service Review
Hira was so helpful and explained the policy very well I felt very comfortable to ring anytime with questions
Clear information provided, and good follow up.
Service Rating
Kylie Nurcin -
RSPCA Pet Insurance
Service Review
Excellent Customer service. The team member I spoke to knew her products well and also answered everything I needed to know about my 2 dogs.
You rang to join me up but i was at wk. asked to be rang next day no call. you rang day after i as at wk. i ended up chaseing you.
Service Rating
Collin Raymond Mellor -
RSPCA Pet Insurance
Service Review
They were very efficient and helpful with my requests and I wouldn hesitate to recommend them to my friends
Explained things really well.
Service Rating
Robin Horsfall -
RSPCA Pet Insurance
Service Review
Excellent customer service by the CSO who took our call. Expained everything clearly and concise.
Plain english easy to understand
Service Rating
Kathleen Edwards -
RSPCA Pet Insurance
Service Review
Truly excellent customer service. Hayley was delightful to chat with and very thorough in explaining the products available to me. Set me up for a great day, so thank you not only for great customer service but also for a wonderful chat :)
The service was amazing and very informative. thank you for your help.
Service Rating
Steve Gaskin -
RSPCA Pet Insurance
Service Review
The customer service representative I delt with was friendly, thorough and knowledgeable.
The lady i delt with was so helpfull and i like that part of the fee goes to rsca
Service Rating
Great price and cover.
Jason Gradkowski -
RSPCA Pet Insurance
Service Review
I was very happy to insure my new puppy with RSPCA. RSPCA pet insurance was the cheapest insurer with the best inclusions. The whole process was easy over the phone as the staff were fantastic in explaining all of the 3 different covers. Thankyou
Signed up and decided to cancel on the same day after finding a much better offer shortly afterwards. the guy spent 40 minutes on the phone trying to talk me...
Service Rating
Nolan Menachemson -
RSPCA Pet Insurance
Service Review
I was sold a policy too that was $10 more per week than it should have been for my breed according to the RSPCA quoting on choosi. RSPCA pet insurance doesn't offer as high cover for accident and illness. I was better off going with Woolworths pet insurance and just donating the difference to RSPCA. Also the reading of their product disclosure statement was ridiculous. In our time poor society reading out five ABNs number for number was useless and foolhardy. Although the telephone operator was polite enough in the face of my impatience and bewilderment. I ended up only saying yes because I didn't want to endure more of the mind numbing irrelevant information. No thanks!
I bought insurance today. the salesperson spent four minutes reading me terms and conditions. ot was ridiculous. pointbthe customer to a webpage with an...
Service Rating
Jodi Cook -
RSPCA Pet Insurance
Service Review
Plain English easy to understand
Very friendly, explained my choices of coverage well, asked me the right questions to ensure i got the right cover for my dog
Service Rating
Katie Turner -
RSPCA Pet Insurance
Service Review
Clear information provided, and good follow up.
I was told of my policy being cancelled after it was too late to restore it so have had to start a new policy and need to go through the waiting periods all...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
no thanks no thanks no thanks no thanks
no thanks no thanks no thanks no thanks