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Pamela Perrott - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

because it good to have it you dont knbow whats around the corner


Because it good to have it you dont knbow whats around the corner

Service Rating

Fionna Edwards - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The lady I spoke to was very helpful & answered all the questions I had Re the cover of the policy. Everything was explained to me clearly I have full knowledge of my cover TIA


The lady i spoke to was very helpful & answered all the questions i had re the cover of the policy. everything was explained to me clearly i have full...

Service Rating

Poor contact centre

Trusted Customer - Rated 2 out of 5

RSPCA Pet Insurance

Product Review

I later found another insurer with a higher annual limit payout and 80% payout on claims compared to RSPCA same level of cover

Service Review

This has nothing to do with the Australian consultant who called me back after my online quote, but to the after market consultants in your Manila (Philippines) contact centre. I’m all for the animals with a percentage going to the RSPCA but will not support any company that has contact centers overseas.


This has nothing to do with the australian consultant who called me back after my online quote, but to the after market consultants in your manila...

Product Rating

Service Rating

Michelle Welch - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The lady I spoke with was very professional and informative.


The lady i spoke with was very professional and informative.

Service Rating

Sandra Hay - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I would definately recommend Rachael she was extremely helpful and knowledgeable.


I would definately recommend rachael she was extremely helpful and knowledgeable.

Service Rating

Kari Chibnall - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and helpful Great value


Very friendly and helpful great value

Service Rating

Shannon Gillett - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The women I spoke with was very helpful and answered all the questions I had.


The women i spoke with was very helpful and answered all the questions i had.

Service Rating

Joelene Sandra Parter - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Loved the great response and quick reaction to my query today ! Great explanation of what to expect and a clearly spoken rep assisted me ??I'm so glad I now have my dear pet with his own insurance and with this assurance I know that we are in safe (paws) hands ??Thank you ??


Loved the great response and quick reaction to my query today ! great explanation of what to expect and a clearly spoken rep assisted me ??i'm so glad i now...

Service Rating

Teema Boysal - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very knowledgeable and the service was fantastic. Premiums are really worth it and staff a very helpful in answering any question you have. Very happy!


Very knowledgeable and the service was fantastic. premiums are really worth it and staff a very helpful in answering any question you have. very happy!

Service Rating

Cathy Ainsworth - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

very friendly explained everything


Very friendly explained everything

Service Rating

Yashodhara Liyanaarachchi - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Definitely will recommend them. The young man who talked me through the whole process new so much about pets which added an extra value to the whole experience.


Definitely will recommend them. the young man who talked me through the whole process new so much about pets which added an extra value to the whole experience.

Service Rating

Shivanthi Fernando - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Product is simple and straightforward.


Product is simple and straightforward.

Service Rating

Joelene Sandra Parter - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

because it good to have it you dont knbow whats around the corner


Loved the great response and quick reaction to my query today ! great explanation of what to expect and a clearly spoken rep assisted me ??i'm so glad i now...

Service Rating

Cathy Ainsworth - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The lady I spoke to was very helpful & answered all the questions I had Re the cover of the policy. Everything was explained to me clearly I have full knowledge of my cover TIA


Very friendly explained everything

Service Rating

Poor contact centre

Yashodhara Liyanaarachchi - Rated 2 out of 5

RSPCA Pet Insurance

Service Review

This has nothing to do with the Australian consultant who called me back after my online quote, but to the after market consultants in your Manila (Philippines) contact centre. I’m all for the animals with a percentage going to the RSPCA but will not support any company that has contact centers overseas.


Definitely will recommend them. the young man who talked me through the whole process new so much about pets which added an extra value to the whole experience.

Service Rating

Shivanthi Fernando - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The lady I spoke with was very professional and informative.


Product is simple and straightforward.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I would definately recommend Rachael she was extremely helpful and knowledgeable.


Lyn was very helpful making it easy for me to understand your policy. yes l will recommend rspca ins. thanks, di

Service Rating

Alethia Luciana - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and helpful Great value


The website should include pets date they were born not just month or year for it would be easier then customers can finalise themselves.the terms & conditions...

Service Rating

Nyree Johnson - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The women I spoke with was very helpful and answered all the questions I had.


Very helpful

Service Rating

Peter Cullen - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Loved the great response and quick reaction to my query today ! Great explanation of what to expect and a clearly spoken rep assisted me ??I'm so glad I now have my dear pet with his own insurance and with this assurance I know that we are in safe (paws) hands ??Thank you ??


The customer service officer was excellent, patient, knowledgeable and pleasant. nothing was too much trouble for lily. efficiency and charm, traits that are...

Service Rating

Taylor Onesti - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very knowledgeable and the service was fantastic. Premiums are really worth it and staff a very helpful in answering any question you have. Very happy!


I was informed that my insurance was lapsed and given more info

Service Rating

Anastasia Oriani-Parata - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

very friendly explained everything


Michael was very informative and made me feel so at ease in case something were to happen to my dog. would 100% recommend.

Service Rating

Jessica Cook - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Definitely will recommend them. The young man who talked me through the whole process new so much about pets which added an extra value to the whole experience.


The man i spoke to, charlie, was exceptional. and you cover all fro my beloved dog.

Service Rating

Ruth Cooper - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Product is simple and straightforward.


Charlie was very helpful and lovely to talk to

Service Rating

Poor contact centre

Trusted Customer - Rated 2 out of 5

RSPCA Pet Insurance

Product Review

I later found another insurer with a higher annual limit payout and 80% payout on claims compared to RSPCA same level of cover


I later found another insurer with a higher annual limit payout and 80% payout on claims compared to RSPCA same level of cover

Product Rating