Read what our customers are saying
Pamela Perrott -
RSPCA Pet Insurance
Service Review
because it good to have it you dont knbow whats around the corner
Because it good to have it you dont knbow whats around the corner
Service Rating
Fionna Edwards -
RSPCA Pet Insurance
Service Review
The lady I spoke to was very helpful & answered all the questions I had Re the cover of the policy. Everything was explained to me clearly I have full knowledge of my cover TIA
The lady i spoke to was very helpful & answered all the questions i had re the cover of the policy. everything was explained to me clearly i have full...
Service Rating
Poor contact centre
Trusted Customer -
RSPCA Pet Insurance
Product Review
I later found another insurer with a higher annual limit payout and 80% payout on claims compared to RSPCA same level of cover
Service Review
This has nothing to do with the Australian consultant who called me back after my online quote, but to the after market consultants in your Manila (Philippines) contact centre. I’m all for the animals with a percentage going to the RSPCA but will not support any company that has contact centers overseas.
This has nothing to do with the australian consultant who called me back after my online quote, but to the after market consultants in your manila...
Product Rating
Service Rating
Michelle Welch -
RSPCA Pet Insurance
Service Review
The lady I spoke with was very professional and informative.
The lady i spoke with was very professional and informative.
Service Rating
Sandra Hay -
RSPCA Pet Insurance
Service Review
I would definately recommend Rachael she was extremely helpful and knowledgeable.
I would definately recommend rachael she was extremely helpful and knowledgeable.
Service Rating
Kari Chibnall -
RSPCA Pet Insurance
Service Review
Very friendly and helpful Great value
Very friendly and helpful great value
Service Rating
Shannon Gillett -
RSPCA Pet Insurance
Service Review
The women I spoke with was very helpful and answered all the questions I had.
The women i spoke with was very helpful and answered all the questions i had.
Service Rating
Joelene Sandra Parter -
RSPCA Pet Insurance
Service Review
Loved the great response and quick reaction to my query today ! Great explanation of what to expect and a clearly spoken rep assisted me ??I'm so glad I now have my dear pet with his own insurance and with this assurance I know that we are in safe (paws) hands ??Thank you ??
Loved the great response and quick reaction to my query today ! great explanation of what to expect and a clearly spoken rep assisted me ??i'm so glad i now...
Service Rating
Teema Boysal -
RSPCA Pet Insurance
Service Review
Very knowledgeable and the service was fantastic. Premiums are really worth it and staff a very helpful in answering any question you have. Very happy!
Very knowledgeable and the service was fantastic. premiums are really worth it and staff a very helpful in answering any question you have. very happy!
Service Rating
Cathy Ainsworth -
RSPCA Pet Insurance
Service Review
very friendly explained everything
Very friendly explained everything
Service Rating
Yashodhara Liyanaarachchi -
RSPCA Pet Insurance
Service Review
Definitely will recommend them. The young man who talked me through the whole process new so much about pets which added an extra value to the whole experience.
Definitely will recommend them. the young man who talked me through the whole process new so much about pets which added an extra value to the whole experience.
Service Rating
Shivanthi Fernando -
RSPCA Pet Insurance
Service Review
Product is simple and straightforward.
Product is simple and straightforward.
Service Rating
Joelene Sandra Parter -
RSPCA Pet Insurance
Service Review
because it good to have it you dont knbow whats around the corner
Loved the great response and quick reaction to my query today ! great explanation of what to expect and a clearly spoken rep assisted me ??i'm so glad i now...
Service Rating
Cathy Ainsworth -
RSPCA Pet Insurance
Service Review
The lady I spoke to was very helpful & answered all the questions I had Re the cover of the policy. Everything was explained to me clearly I have full knowledge of my cover TIA
Very friendly explained everything
Service Rating
Poor contact centre
Yashodhara Liyanaarachchi -
RSPCA Pet Insurance
Service Review
This has nothing to do with the Australian consultant who called me back after my online quote, but to the after market consultants in your Manila (Philippines) contact centre. I’m all for the animals with a percentage going to the RSPCA but will not support any company that has contact centers overseas.
Definitely will recommend them. the young man who talked me through the whole process new so much about pets which added an extra value to the whole experience.
Service Rating
Shivanthi Fernando -
RSPCA Pet Insurance
Service Review
The lady I spoke with was very professional and informative.
Product is simple and straightforward.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I would definately recommend Rachael she was extremely helpful and knowledgeable.
Lyn was very helpful making it easy for me to understand your policy. yes l will recommend rspca ins. thanks, di
Service Rating
Alethia Luciana -
RSPCA Pet Insurance
Service Review
Very friendly and helpful Great value
The website should include pets date they were born not just month or year for it would be easier then customers can finalise themselves.the terms & conditions...
Service Rating
Nyree Johnson -
RSPCA Pet Insurance
Service Review
The women I spoke with was very helpful and answered all the questions I had.
Very helpful
Service Rating
Peter Cullen -
RSPCA Pet Insurance
Service Review
Loved the great response and quick reaction to my query today ! Great explanation of what to expect and a clearly spoken rep assisted me ??I'm so glad I now have my dear pet with his own insurance and with this assurance I know that we are in safe (paws) hands ??Thank you ??
The customer service officer was excellent, patient, knowledgeable and pleasant. nothing was too much trouble for lily. efficiency and charm, traits that are...
Service Rating
Taylor Onesti -
RSPCA Pet Insurance
Service Review
Very knowledgeable and the service was fantastic. Premiums are really worth it and staff a very helpful in answering any question you have. Very happy!
I was informed that my insurance was lapsed and given more info
Service Rating
Anastasia Oriani-Parata -
RSPCA Pet Insurance
Service Review
very friendly explained everything
Michael was very informative and made me feel so at ease in case something were to happen to my dog. would 100% recommend.
Service Rating
Jessica Cook -
RSPCA Pet Insurance
Service Review
Definitely will recommend them. The young man who talked me through the whole process new so much about pets which added an extra value to the whole experience.
The man i spoke to, charlie, was exceptional. and you cover all fro my beloved dog.
Service Rating
Ruth Cooper -
RSPCA Pet Insurance
Service Review
Product is simple and straightforward.
Charlie was very helpful and lovely to talk to
Service Rating
Poor contact centre
Trusted Customer -
RSPCA Pet Insurance
Product Review
I later found another insurer with a higher annual limit payout and 80% payout on claims compared to RSPCA same level of cover
I later found another insurer with a higher annual limit payout and 80% payout on claims compared to RSPCA same level of cover