RSPCA Pet Insurance Reviews
92 92 86% of our customers are pleased with our products and services out of 4,101 4,093 252 customer reviews.
Rated /5 from 41014093252 Reviews
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Gavin Johnston -
RSPCA Pet Insurance
Service Review
Explained everything clearly in a language I could understand. Yes I would recommend to everyone
Explained everything clearly in a language i could understand. yes i would recommend to everyone
Service Rating
John Atkinson -
RSPCA Pet Insurance
Service Review
The sales sales rep. spoke very clearly with no accent. He had a joyfull disposition which made for a pleasant experience (not a frustrating one).He knew the answers to all my questions.
The sales sales rep. spoke very clearly with no accent. he had a joyfull disposition which made for a pleasant experience (not a frustrating one).he knew the...
Service Rating
Karen Christie -
RSPCA Pet Insurance
Service Review
They explained everything and didn't have a problem answering any of my questions
They explained everything and didn't have a problem answering any of my questions
Service Rating
Vicki Glen -
RSPCA Pet Insurance
Service Review
Great customer service over phone.
Great customer service over phone.
Service Rating
Trevor Radford -
RSPCA Pet Insurance
Service Review
the lady on the phone was very helpful and explained everything about the pet insurance and asked if I had questions and explained fully what was covered and not covered
The lady on the phone was very helpful and explained everything about the pet insurance and asked if i had questions and explained fully what was covered and...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I have cancelled. They don't seem to like you cancelling as it appeared to me as quite a rude response when I did so.. I joined and paid for 12 months. I was informed that to cancel you must submit a fully signed letter. Now over the years I have cancelled insurance with Suncorp, Alliance and other insurance companies with house car etc and I have never heard this nonsense about signed letters. I have gone along with this ******** and now all I want to know is WHEN I will receive my reimbursement.
I have cancelled. they don't seem to like you cancelling as it appeared to me as quite a rude response when i did so.. i joined and paid for 12 months. i was...
Service Rating
Brett Robb -
RSPCA Pet Insurance
Service Review
The representative tried very, very hard to be friendly but is perhaps a bit over the top, which not only prolongs the process, but he also got the gender of our dog wrong in the contract. Perhaps focusing more on the process and less on the chit chat would be more efficient and accurate.
The representative tried very, very hard to be friendly but is perhaps a bit over the top, which not only prolongs the process, but he also got the gender of...
Service Rating
Koren Beale -
RSPCA Pet Insurance
Service Review
The guy (Peter) was great to talk too. Personable, friendly, and knew the products very well.
The guy (peter) was great to talk too. personable, friendly, and knew the products very well.
Service Rating
Joanne Pringle -
RSPCA Pet Insurance
Service Review
Explained each product well
Explained each product well
Service Rating
Bill Kelly -
RSPCA Pet Insurance
Service Review
Really friendly and knowledgeable staff, Very easy to organize the policy and it was cheaper than i expected too! Only they misspelt my cat's name on the documents.
Really friendly and knowledgeable staff, very easy to organize the policy and it was cheaper than i expected too! only they misspelt my cat's name on the...
Service Rating
Lynelle Bradley -
RSPCA Pet Insurance
Service Review
Friendly informative helpful sense of humour.Yes
Friendly informative helpful sense of humour.yes
Service Rating
Ezaparambath Ravikumar -
RSPCA Pet Insurance
Service Review
Easy to talk to had all the necessary information at hand
Easy to talk to had all the necessary information at hand
Service Rating
Bill Kelly -
RSPCA Pet Insurance
Service Review
Explained everything clearly in a language I could understand. Yes I would recommend to everyone
Really friendly and knowledgeable staff, very easy to organize the policy and it was cheaper than i expected too! only they misspelt my cat's name on the...
Service Rating
Ezaparambath Ravikumar -
RSPCA Pet Insurance
Service Review
The sales sales rep. spoke very clearly with no accent. He had a joyfull disposition which made for a pleasant experience (not a frustrating one).He knew the answers to all my questions.
Easy to talk to had all the necessary information at hand
Service Rating
Joanne Pringle -
RSPCA Pet Insurance
Service Review
They explained everything and didn't have a problem answering any of my questions
Explained each product well
Service Rating
Koren Beale -
RSPCA Pet Insurance
Service Review
Great customer service over phone.
The guy (peter) was great to talk too. personable, friendly, and knew the products very well.
Service Rating
Pamela Perrott -
RSPCA Pet Insurance
Service Review
the lady on the phone was very helpful and explained everything about the pet insurance and asked if I had questions and explained fully what was covered and not covered
Because it good to have it you dont knbow whats around the corner
Service Rating
Fionna Edwards -
RSPCA Pet Insurance
Service Review
I have cancelled. They don't seem to like you cancelling as it appeared to me as quite a rude response when I did so.. I joined and paid for 12 months. I was informed that to cancel you must submit a fully signed letter. Now over the years I have cancelled insurance with Suncorp, Alliance and other insurance companies with house car etc and I have never heard this nonsense about signed letters. I have gone along with this ******** and now all I want to know is WHEN I will receive my reimbursement.
The lady i spoke to was very helpful & answered all the questions i had re the cover of the policy. everything was explained to me clearly i have full...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The representative tried very, very hard to be friendly but is perhaps a bit over the top, which not only prolongs the process, but he also got the gender of our dog wrong in the contract. Perhaps focusing more on the process and less on the chit chat would be more efficient and accurate.
This has nothing to do with the australian consultant who called me back after my online quote, but to the after market consultants in your manila...
Service Rating
Michelle Welch -
RSPCA Pet Insurance
Service Review
The guy (Peter) was great to talk too. Personable, friendly, and knew the products very well.
The lady i spoke with was very professional and informative.
Service Rating
Kari Chibnall -
RSPCA Pet Insurance
Service Review
Explained each product well
Very friendly and helpful great value
Service Rating
Sandra Hay -
RSPCA Pet Insurance
Service Review
Really friendly and knowledgeable staff, Very easy to organize the policy and it was cheaper than i expected too! Only they misspelt my cat's name on the documents.
I would definately recommend rachael she was extremely helpful and knowledgeable.
Service Rating
Joelene Sandra Parter -
RSPCA Pet Insurance
Service Review
Friendly informative helpful sense of humour.Yes
Loved the great response and quick reaction to my query today ! great explanation of what to expect and a clearly spoken rep assisted me ??i'm so glad i now...
Service Rating
Cathy Ainsworth -
RSPCA Pet Insurance
Service Review
Easy to talk to had all the necessary information at hand
Very friendly explained everything