Read what our customers are saying
Therese Old -
RSPCA Pet Insurance
Service Review
Lady on the phone was helpful and professional. Was easy to talk too even though the poor thing had a lot of words she has to say haha
Lady on the phone was helpful and professional. was easy to talk too even though the poor thing had a lot of words she has to say haha
Service Rating
Kari Mudie -
RSPCA Pet Insurance
Service Review
Very helpful explanation of policy & lovely friendly service
Very helpful explanation of policy & lovely friendly service
Service Rating
Helen Cochrane -
RSPCA Pet Insurance
Service Review
Service was good and quick. The guy I spoke to was very helpful
Service was good and quick. the guy i spoke to was very helpful
Service Rating
Lorae Maher -
RSPCA Pet Insurance
Service Review
Great people great customer service
Great people great customer service
Service Rating
Kaye Black -
RSPCA Pet Insurance
Service Review
Very thorough explanation. The questions I asked were answered clearly. Very polite operater.
Very thorough explanation. the questions i asked were answered clearly. very polite operater.
Service Rating
Keep up the good work rspca
Trusted Customer -
RSPCA Pet Insurance
Product Review
My last dog cost me thousands with treatment, operations, so not going through that again Wally is now covered.
Service Review
Hayley was great on the phone, I was a little worried about pre existing claims as a friend of mine got stung with this clause. I adopted my pet and have had him for a few months but Hayley assured me that I would be covered as Wally is in perfect health and will not get stung with this clause. I did get other quotes but Hayley explained a few conditions that my Staffy could get which made me go with RSPCA.
Hayley was great on the phone, i was a little worried about pre existing claims as a friend of mine got stung with this clause. i adopted my pet and have had...
Product Rating
Service Rating
Nicole Treasure -
RSPCA Pet Insurance
Service Review
The followup after I looked into an online quote was great. I received a telephone call while driving to buy our new puppy and then a further call after hours at a more convenient time. Articulate and helpful. Explained the benefits well and made the process simple.
The followup after i looked into an online quote was great. i received a telephone call while driving to buy our new puppy and then a further call after hours...
Service Rating
Rebekah Baker -
RSPCA Pet Insurance
Service Review
Nick was friendly and very helpful. Easy experience
Nick was friendly and very helpful. easy experience
Service Rating
Monique Turmine -
RSPCA Pet Insurance
Service Review
Knew what she was talking about, engaging and not pushy.
Knew what she was talking about, engaging and not pushy.
Service Rating
Bronwyn Taylor -
RSPCA Pet Insurance
Service Review
The customer service was good, but some information details are incorrect on the policy paper's.
The customer service was good, but some information details are incorrect on the policy paper's.
Service Rating
Tricia Bailly -
RSPCA Pet Insurance
Service Review
Consultant was very professional, courteous and knowledgable
Consultant was very professional, courteous and knowledgable
Service Rating
Rod Mckenzie -
RSPCA Pet Insurance
Service Review
Simple and easy to get pet insurance sorted. I like the flexibility of fortnightly payments.
Simple and easy to get pet insurance sorted. i like the flexibility of fortnightly payments.
Service Rating
Monique Turmine -
RSPCA Pet Insurance
Service Review
Lady on the phone was helpful and professional. Was easy to talk too even though the poor thing had a lot of words she has to say haha
Knew what she was talking about, engaging and not pushy.
Service Rating
Rebekah Baker -
RSPCA Pet Insurance
Service Review
Very helpful explanation of policy & lovely friendly service
Nick was friendly and very helpful. easy experience
Service Rating
Gayle Elliott -
RSPCA Pet Insurance
Service Review
Service was good and quick. The guy I spoke to was very helpful
The ladies i spoke to where excellent.. very friendly and helpful
Service Rating
Rod Mckenzie -
RSPCA Pet Insurance
Service Review
Great people great customer service
Simple and easy to get pet insurance sorted. i like the flexibility of fortnightly payments.
Service Rating
Bronwyn Taylor -
RSPCA Pet Insurance
Service Review
Very thorough explanation. The questions I asked were answered clearly. Very polite operater.
The customer service was good, but some information details are incorrect on the policy paper's.
Service Rating
Keep up the good work rspca
Ulani Lawton -
RSPCA Pet Insurance
Service Review
Hayley was great on the phone, I was a little worried about pre existing claims as a friend of mine got stung with this clause. I adopted my pet and have had him for a few months but Hayley assured me that I would be covered as Wally is in perfect health and will not get stung with this clause. I did get other quotes but Hayley explained a few conditions that my Staffy could get which made me go with RSPCA.
Very friendly and helpful.
Service Rating
Matt Haskett -
RSPCA Pet Insurance
Service Review
The followup after I looked into an online quote was great. I received a telephone call while driving to buy our new puppy and then a further call after hours at a more convenient time. Articulate and helpful. Explained the benefits well and made the process simple.
Can�t i just give 5 stars? why must i write in this to continue
Service Rating
Luke Dickinson -
RSPCA Pet Insurance
Service Review
Nick was friendly and very helpful. Easy experience
Hayley provided amazing customer service and was super helpful through-out the process.
Service Rating
Carmelo Dell'olio -
RSPCA Pet Insurance
Service Review
Knew what she was talking about, engaging and not pushy.
Service was very helpful. hayley was an outstanding consultant, able to understand my situation. she was very knowledgeable of the products on offer. she also...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service was good, but some information details are incorrect on the policy paper's.
Great customer service. the man i spoke to was warm welcoming and friendly. he knew the policies and answered all me questions. as a result i have chosen to...
Service Rating
Justin Andrejic -
RSPCA Pet Insurance
Service Review
Consultant was very professional, courteous and knowledgable
Just did a great job. made it easy
Service Rating
Lauren Newman -
RSPCA Pet Insurance
Service Review
Simple and easy to get pet insurance sorted. I like the flexibility of fortnightly payments.
The customer service rep that i spoke to was what made the who experience fantastic. sadly i can�t remember her name, but she was so friendly, very personable,...
Service Rating
Keep up the good work rspca
Trusted Customer -
RSPCA Pet Insurance
Product Review
My last dog cost me thousands with treatment, operations, so not going through that again Wally is now covered.
My last dog cost me thousands with treatment, operations, so not going through that again Wally is now covered.