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Read what our customers are saying

Therese Old - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Lady on the phone was helpful and professional. Was easy to talk too even though the poor thing had a lot of words she has to say haha


Lady on the phone was helpful and professional. was easy to talk too even though the poor thing had a lot of words she has to say haha

Service Rating

Kari Mudie - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful explanation of policy & lovely friendly service


Very helpful explanation of policy & lovely friendly service

Service Rating

Helen Cochrane - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Service was good and quick. The guy I spoke to was very helpful


Service was good and quick. the guy i spoke to was very helpful

Service Rating

Lorae Maher - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great people great customer service


Great people great customer service

Service Rating

Kaye Black - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very thorough explanation. The questions I asked were answered clearly. Very polite operater.


Very thorough explanation. the questions i asked were answered clearly. very polite operater.

Service Rating

Keep up the good work rspca

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

My last dog cost me thousands with treatment, operations, so not going through that again Wally is now covered.

Service Review

Hayley was great on the phone, I was a little worried about pre existing claims as a friend of mine got stung with this clause. I adopted my pet and have had him for a few months but Hayley assured me that I would be covered as Wally is in perfect health and will not get stung with this clause. I did get other quotes but Hayley explained a few conditions that my Staffy could get which made me go with RSPCA.


Hayley was great on the phone, i was a little worried about pre existing claims as a friend of mine got stung with this clause. i adopted my pet and have had...

Product Rating

Service Rating

Nicole Treasure - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The followup after I looked into an online quote was great. I received a telephone call while driving to buy our new puppy and then a further call after hours at a more convenient time. Articulate and helpful. Explained the benefits well and made the process simple.


The followup after i looked into an online quote was great. i received a telephone call while driving to buy our new puppy and then a further call after hours...

Service Rating

Rebekah Baker - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Nick was friendly and very helpful. Easy experience


Nick was friendly and very helpful. easy experience

Service Rating

Monique Turmine - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Knew what she was talking about, engaging and not pushy.


Knew what she was talking about, engaging and not pushy.

Service Rating

Bronwyn Taylor - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The customer service was good, but some information details are incorrect on the policy paper's.


The customer service was good, but some information details are incorrect on the policy paper's.

Service Rating

Tricia Bailly - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Consultant was very professional, courteous and knowledgable


Consultant was very professional, courteous and knowledgable

Service Rating

Rod Mckenzie - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Simple and easy to get pet insurance sorted. I like the flexibility of fortnightly payments.


Simple and easy to get pet insurance sorted. i like the flexibility of fortnightly payments.

Service Rating

Monique Turmine - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Lady on the phone was helpful and professional. Was easy to talk too even though the poor thing had a lot of words she has to say haha


Knew what she was talking about, engaging and not pushy.

Service Rating

Rebekah Baker - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful explanation of policy & lovely friendly service


Nick was friendly and very helpful. easy experience

Service Rating

Gayle Elliott - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Service was good and quick. The guy I spoke to was very helpful


The ladies i spoke to where excellent.. very friendly and helpful

Service Rating

Rod Mckenzie - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great people great customer service


Simple and easy to get pet insurance sorted. i like the flexibility of fortnightly payments.

Service Rating

Bronwyn Taylor - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very thorough explanation. The questions I asked were answered clearly. Very polite operater.


The customer service was good, but some information details are incorrect on the policy paper's.

Service Rating

Keep up the good work rspca

Ulani Lawton - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Hayley was great on the phone, I was a little worried about pre existing claims as a friend of mine got stung with this clause. I adopted my pet and have had him for a few months but Hayley assured me that I would be covered as Wally is in perfect health and will not get stung with this clause. I did get other quotes but Hayley explained a few conditions that my Staffy could get which made me go with RSPCA.


Very friendly and helpful.

Service Rating

Matt Haskett - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The followup after I looked into an online quote was great. I received a telephone call while driving to buy our new puppy and then a further call after hours at a more convenient time. Articulate and helpful. Explained the benefits well and made the process simple.


Can�t i just give 5 stars? why must i write in this to continue

Service Rating

Luke Dickinson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Nick was friendly and very helpful. Easy experience


Hayley provided amazing customer service and was super helpful through-out the process.

Service Rating

Carmelo Dell'olio - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Knew what she was talking about, engaging and not pushy.


Service was very helpful. hayley was an outstanding consultant, able to understand my situation. she was very knowledgeable of the products on offer. she also...

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The customer service was good, but some information details are incorrect on the policy paper's.


Great customer service. the man i spoke to was warm welcoming and friendly. he knew the policies and answered all me questions. as a result i have chosen to...

Service Rating

Justin Andrejic - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Consultant was very professional, courteous and knowledgable


Just did a great job. made it easy

Service Rating

Lauren Newman - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Simple and easy to get pet insurance sorted. I like the flexibility of fortnightly payments.


The customer service rep that i spoke to was what made the who experience fantastic. sadly i can�t remember her name, but she was so friendly, very personable,...

Service Rating

Keep up the good work rspca

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

My last dog cost me thousands with treatment, operations, so not going through that again Wally is now covered.


My last dog cost me thousands with treatment, operations, so not going through that again Wally is now covered.

Product Rating