RSPCA Pet Insurance Reviews
92 92 86% of our customers are pleased with our products and services out of 4,101 4,093 252 customer reviews.
Rated /5 from 41014093252 Reviews
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Tricia Bailly -
RSPCA Pet Insurance
Service Review
Consultant was very professional, courteous and knowledgable
Consultant was very professional, courteous and knowledgable
Service Rating
Ulani Lawton -
RSPCA Pet Insurance
Service Review
Very friendly and helpful.
Very friendly and helpful.
Service Rating
Matt Haskett -
RSPCA Pet Insurance
Service Review
Can�t I just give 5 stars? Why must I write in this to continue
Can�t i just give 5 stars? why must i write in this to continue
Service Rating
Luke Dickinson -
RSPCA Pet Insurance
Service Review
Hayley provided amazing customer service and was super helpful through-out the process.
Hayley provided amazing customer service and was super helpful through-out the process.
Service Rating
Carmelo Dell'olio -
RSPCA Pet Insurance
Service Review
Service was very helpful. Hayley was an outstanding consultant, able to understand my situation. She was very knowledgeable of the products on offer. She also called me back later in the day, allowing time for me to discuss the insurance terms with my wife before taking out the insurance.
Service was very helpful. hayley was an outstanding consultant, able to understand my situation. she was very knowledgeable of the products on offer. she also...
Service Rating
Great and easy to sign up.
Trusted Customer -
RSPCA Pet Insurance
Product Review
See above comment for further.
Service Review
Great customer service. The man I spoke to was warm welcoming and friendly. He knew the policies and answered all me questions. As a result I have chosen to take out cover with the rspca.
Great customer service. the man i spoke to was warm welcoming and friendly. he knew the policies and answered all me questions. as a result i have chosen to...
Product Rating
Service Rating
Lauren Newman -
RSPCA Pet Insurance
Service Review
The customer service rep that I spoke to was what made the who experience fantastic. Sadly I can�t remember her name, but she was so friendly, very personable, and made an effort to connect with me. I have worked in customer service for several years and always appreciate top notch customer service.
The customer service rep that i spoke to was what made the who experience fantastic. sadly i can�t remember her name, but she was so friendly, very personable,...
Service Rating
Justin Andrejic -
RSPCA Pet Insurance
Service Review
Just did a great job. Made it easy
Just did a great job. made it easy
Service Rating
Peter Evans -
RSPCA Pet Insurance
Service Review
After a few hassles, following my email on 15th Jan and not receiving a single reply.things worked out fine. I wish to give Jessie a huge hug, she was so polite and understanding; something that I have not had for awhile. So lovely to have someone like her to be so nice to me. I am from the old school, being and "oldy" of 75, when we used to get personal service from everybody. That is not the case now unfortunately and to have Jessie react with me was, I guess, a taste of fresh air.Thank you Jessie dear.
After a few hassles, following my email on 15th jan and not receiving a single reply.things worked out fine. i wish to give jessie a huge hug, she was so...
Service Rating
Felt rushed and pressured into proceeding
Trusted Customer -
RSPCA Pet Insurance
Service Review
I simply asked for a quote online and then I received a whilwind conversation which made me feel pressured into buying the policy with minimal or confusing information. I love the idea of supporting the RSPCA but this felt like I was interacting with a pushy car salesman. The final speil that the poor salesman had to read out was radiculously long and a waste of both our times. The person I spoke to was nice enough but I felt like he was told to talk to me as quick as possible so he can move onto the next call. I work in insurance as well and thought this experience could have been improved greatly.
I simply asked for a quote online and then i received a whilwind conversation which made me feel pressured into buying the policy with minimal or confusing...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I did shop around and RSPCA pet Insurance not only suited me but also was much better priced than others.
I did shop around and rspca pet insurance not only suited me but also was much better priced than others.
Service Rating
Jan Lourigan -
RSPCA Pet Insurance
Service Review
She listened to my needs & provided great explanation of the cover.
She listened to my needs & provided great explanation of the cover.
Service Rating
Peter Evans -
RSPCA Pet Insurance
Service Review
Consultant was very professional, courteous and knowledgable
After a few hassles, following my email on 15th jan and not receiving a single reply.things worked out fine. i wish to give jessie a huge hug, she was so...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very friendly and helpful.
I simply asked for a quote online and then i received a whilwind conversation which made me feel pressured into buying the policy with minimal or confusing...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Can�t I just give 5 stars? Why must I write in this to continue
I did shop around and rspca pet insurance not only suited me but also was much better priced than others.
Service Rating
Marnie Regan -
RSPCA Pet Insurance
Service Review
Hayley provided amazing customer service and was super helpful through-out the process.
I didn't have to wait on hold for long (i called first thing in the morning) and my consultant was friendly (alan, english accent). i did feel however that the...
Service Rating
Jan Lourigan -
RSPCA Pet Insurance
Service Review
Service was very helpful. Hayley was an outstanding consultant, able to understand my situation. She was very knowledgeable of the products on offer. She also called me back later in the day, allowing time for me to discuss the insurance terms with my wife before taking out the insurance.
She listened to my needs & provided great explanation of the cover.
Service Rating
Great and easy to sign up.
Joanne Goodwin -
RSPCA Pet Insurance
Service Review
Great customer service. The man I spoke to was warm welcoming and friendly. He knew the policies and answered all me questions. As a result I have chosen to take out cover with the rspca.
The gentleman who i spoke to was very helpful and full of valuable information that i needed yo know .i would recommend to anyone
Service Rating
Lou Fogg -
RSPCA Pet Insurance
Service Review
The customer service rep that I spoke to was what made the who experience fantastic. Sadly I can�t remember her name, but she was so friendly, very personable, and made an effort to connect with me. I have worked in customer service for several years and always appreciate top notch customer service.
Great
Service Rating
Vinifer Wadia -
RSPCA Pet Insurance
Service Review
Just did a great job. Made it easy
Disclaimer and disclosure repeated several times even after a response. very tedious on the phone. however the consultant allan was helpful
Service Rating
Rebecca Pickett -
RSPCA Pet Insurance
Service Review
After a few hassles, following my email on 15th Jan and not receiving a single reply.things worked out fine. I wish to give Jessie a huge hug, she was so polite and understanding; something that I have not had for awhile. So lovely to have someone like her to be so nice to me. I am from the old school, being and "oldy" of 75, when we used to get personal service from everybody. That is not the case now unfortunately and to have Jessie react with me was, I guess, a taste of fresh air.Thank you Jessie dear.
Good but long. it took 28 mins from beginning to end and i'd already had a quote set up from a previous enquires. the call should have taken 15mins max....
Service Rating
Felt rushed and pressured into proceeding
Hayden Matthews -
RSPCA Pet Insurance
Service Review
I simply asked for a quote online and then I received a whilwind conversation which made me feel pressured into buying the policy with minimal or confusing information. I love the idea of supporting the RSPCA but this felt like I was interacting with a pushy car salesman. The final speil that the poor salesman had to read out was radiculously long and a waste of both our times. The person I spoke to was nice enough but I felt like he was told to talk to me as quick as possible so he can move onto the next call. I work in insurance as well and thought this experience could have been improved greatly.
Excellent thanks
Service Rating
Lisa Kofoed -
RSPCA Pet Insurance
Service Review
I did shop around and RSPCA pet Insurance not only suited me but also was much better priced than others.
The girl was very lovely and thorough, just a little pushy at the start though.
Service Rating
Rebecca Papalia -
RSPCA Pet Insurance
Service Review
She listened to my needs & provided great explanation of the cover.
They were really friendly and helpful with all the question i have for them and to help me start up the pet insurances. thank you
Service Rating
Great and easy to sign up.
Trusted Customer -
RSPCA Pet Insurance
Product Review
See above comment for further.
See above comment for further.