RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,091 4,084 2,801 customer reviews.
Rated /5 from 409140842801 Reviews
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Ripped off
Susan -
RSPCA Pet Insurance
Service Review
They lured me with statements of incentives. My first claim for a basic consult was $50 return. I got $9.95, not what they said they would do. $66 per mth cover. Forget it. Cancel my registration, I'll be going elsewhere for pet insurance.
They lured me with statements of incentives. my first claim for a basic consult was $50 return. i got $9.95, not what they said they would do. $66 per mth...
Service Rating
Kaye Black -
RSPCA Pet Insurance
Product Review
I am happy with RSPCA thankyou
Service Review
Very thorough explanation. The questions I asked were answered clearly. Very polite operater.
Very thorough explanation. the questions i asked were answered clearly. very polite operater.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
I wanted to make sure my dogs were covered and explained why and the lady was very kind and thoughtful n gave me full cover
Service Review
Great people great customer service
Great people great customer service
Product Rating
Service Rating
Therese Old -
RSPCA Pet Insurance
Service Review
Lady on the phone was helpful and professional. Was easy to talk too even though the poor thing had a lot of words she has to say haha
Lady on the phone was helpful and professional. was easy to talk too even though the poor thing had a lot of words she has to say haha
Service Rating
Great service
Kari Mudie -
RSPCA Pet Insurance
Service Review
Very helpful explanation of policy & lovely friendly service
Very helpful explanation of policy & lovely friendly service
Service Rating
Helen Cochrane -
RSPCA Pet Insurance
Service Review
Service was good and quick. The guy I spoke to was very helpful
Service was good and quick. the guy i spoke to was very helpful
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The quote process was easy, however a follow up call everyday was a bit too pushy for my liking. When I chose to go ahead with the purchase I found my payment options very limited and inconvenient. Notwothstanding it was a reasonablly straight forward process.
The quote process was easy, however a follow up call everyday was a bit too pushy for my liking. when i chose to go ahead with the purchase i found my payment...
Service Rating
Good representative
Monique Turmine -
RSPCA Pet Insurance
Product Review
I think it's probably too early to rate the insurance since i have not used it yet. Ask me again after I've had to make a few claims.
Service Review
Knew what she was talking about, engaging and not pushy.
Knew what she was talking about, engaging and not pushy.
Product Rating
Service Rating
Keep up the good work rspca
Sharon James -
RSPCA Pet Insurance
Product Review
My last dog cost me thousands with treatment, operations, so not going through that again Wally is now covered.
Service Review
Hayley was great on the phone, I was a little worried about pre existing claims as a friend of mine got stung with this clause. I adopted my pet and have had him for a few months but Hayley assured me that I would be covered as Wally is in perfect health and will not get stung with this clause. I did get other quotes but Hayley explained a few conditions that my Staffy could get which made me go with RSPCA.
Hayley was great on the phone, i was a little worried about pre existing claims as a friend of mine got stung with this clause. i adopted my pet and have had...
Product Rating
Service Rating
Bronwyn Taylor -
RSPCA Pet Insurance
Service Review
The customer service was good, but some information details are incorrect on the policy paper's.
The customer service was good, but some information details are incorrect on the policy paper's.
Service Rating
Rebekah Baker -
RSPCA Pet Insurance
Service Review
Nick was friendly and very helpful. Easy experience
Nick was friendly and very helpful. easy experience
Service Rating
Very simple and straight forward process. highly recommend
Rod Mckenzie -
RSPCA Pet Insurance
Service Review
Simple and easy to get pet insurance sorted. I like the flexibility of fortnightly payments.
Simple and easy to get pet insurance sorted. i like the flexibility of fortnightly payments.
Service Rating
Ripped off
Monique Turmine -
RSPCA Pet Insurance
Service Review
They lured me with statements of incentives. My first claim for a basic consult was $50 return. I got $9.95, not what they said they would do. $66 per mth cover. Forget it. Cancel my registration, I'll be going elsewhere for pet insurance.
Knew what she was talking about, engaging and not pushy.
Service Rating
Sharon James -
RSPCA Pet Insurance
Service Review
Very thorough explanation. The questions I asked were answered clearly. Very polite operater.
Hayley was great on the phone, i was a little worried about pre existing claims as a friend of mine got stung with this clause. i adopted my pet and have had...
Service Rating
Bronwyn Taylor -
RSPCA Pet Insurance
Service Review
Great people great customer service
The customer service was good, but some information details are incorrect on the policy paper's.
Service Rating
Rebekah Baker -
RSPCA Pet Insurance
Service Review
Lady on the phone was helpful and professional. Was easy to talk too even though the poor thing had a lot of words she has to say haha
Nick was friendly and very helpful. easy experience
Service Rating
Great service
Rod Mckenzie -
RSPCA Pet Insurance
Service Review
Very helpful explanation of policy & lovely friendly service
Simple and easy to get pet insurance sorted. i like the flexibility of fortnightly payments.
Service Rating
Gayle Elliott -
RSPCA Pet Insurance
Service Review
Service was good and quick. The guy I spoke to was very helpful
The ladies i spoke to where excellent.. very friendly and helpful
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The quote process was easy, however a follow up call everyday was a bit too pushy for my liking. When I chose to go ahead with the purchase I found my payment options very limited and inconvenient. Notwothstanding it was a reasonablly straight forward process.
The followup after i looked into an online quote was great. i received a telephone call while driving to buy our new puppy and then a further call after hours...
Service Rating
Good representative
Tricia Bailly -
RSPCA Pet Insurance
Service Review
Knew what she was talking about, engaging and not pushy.
Consultant was very professional, courteous and knowledgable
Service Rating
Keep up the good work rspca
Trusted Customer -
RSPCA Pet Insurance
Service Review
Hayley was great on the phone, I was a little worried about pre existing claims as a friend of mine got stung with this clause. I adopted my pet and have had him for a few months but Hayley assured me that I would be covered as Wally is in perfect health and will not get stung with this clause. I did get other quotes but Hayley explained a few conditions that my Staffy could get which made me go with RSPCA.
Very friendly and helpful.
Service Rating
Matt Haskett -
RSPCA Pet Insurance
Service Review
The customer service was good, but some information details are incorrect on the policy paper's.
Can’t i just give 5 stars? why must i write in this to continue
Service Rating
Carmelo Dell'olio -
RSPCA Pet Insurance
Service Review
Nick was friendly and very helpful. Easy experience
Service was very helpful. hayley was an outstanding consultant, able to understand my situation. she was very knowledgeable of the products on offer. she also...
Service Rating
Very simple and straight forward process. highly recommend
Luke Dickinson -
RSPCA Pet Insurance
Service Review
Simple and easy to get pet insurance sorted. I like the flexibility of fortnightly payments.
Hayley provided amazing customer service and was super helpful through-out the process.
Service Rating
Kaye Black -
RSPCA Pet Insurance
Product Review
I am happy with RSPCA thankyou
I am happy with RSPCA thankyou
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
I wanted to make sure my dogs were covered and explained why and the lady was very kind and thoughtful n gave me full cover
I wanted to make sure my dogs were covered and explained why and the lady was very kind and thoughtful n gave me full cover
Product Rating
Good representative
Monique Turmine -
RSPCA Pet Insurance
Product Review
I think it's probably too early to rate the insurance since i have not used it yet. Ask me again after I've had to make a few claims.
I think it's probably too early to rate the insurance since i have not used it yet. Ask me again after I've had to make a few claims.
Product Rating
Keep up the good work rspca
Sharon James -
RSPCA Pet Insurance
Product Review
My last dog cost me thousands with treatment, operations, so not going through that again Wally is now covered.
My last dog cost me thousands with treatment, operations, so not going through that again Wally is now covered.