Read what our customers are saying
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Lucy Chan -
RSPCA Pet Insurance
Service Review
Really easy to sign up and get information. On one of my calls to RSPCA... a little too pushy to sign me up for the 30day waiting period after I said I want to consult my partner. But overall quick and easy
Really easy to sign up and get information. on one of my calls to rspca... a little too pushy to sign me up for the 30day waiting period after i said i want...
Service Rating
Tracey Johnson -
RSPCA Pet Insurance
Product Review
so far so good, lets see what you are like when I need to make a claim
Service Review
service was good, however when I received my paperwork my dog was showing as a male I told the caller she was a female, if you are going to ask make sure you do the paperwork correctly, now I have to waste time trying to get the policy amended when I shouldn't have to.
Service was good, however when i received my paperwork my dog was showing as a male i told the caller she was a female, if you are going to ask make sure you...
Product Rating
Service Rating
Flawless service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Affordable and easy to understand.
Service Review
Really lovely woman helped me find the right cover for my cat. Friendly and very professional.
Really lovely woman helped me find the right cover for my cat. friendly and very professional.
Product Rating
Service Rating
The sales rep was very pleasant and polite
Lyn Kramer -
RSPCA Pet Insurance
Service Review
Yes very helpful with making my decision to purchase the product. The compulsory speaking to be read was too lengthy and could be read through the email
Yes very helpful with making my decision to purchase the product. the compulsory speaking to be read was too lengthy and could be read through the email
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Appears comprehensive coverage.
Service Review
Answered all questions thoroughly.
Answered all questions thoroughly.
Product Rating
Service Rating
Cheryl Terry -
RSPCA Pet Insurance
Service Review
The operator new the product, explained it clearly, answered any of my questions. She was really very nice.
The operator new the product, explained it clearly, answered any of my questions. she was really very nice.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Looks good at the moment. Good customer service, but the real test will come if I ever have to make a claim. So really can't say anything else at this time. We will wait and see what happens in the future.
Looks good at the moment. good customer service, but the real test will come if i ever have to make a claim. so really can't say anything else at this time. we...
Service Rating
Paige Papageorgiou -
RSPCA Pet Insurance
Product Review
Covered everything I wanted
Service Review
Super helpful!
Super helpful!
Product Rating
Service Rating
Very friendly staff
Theresa Tran -
RSPCA Pet Insurance
Product Review
Competitive price with no excess
Service Review
Very helpful and friendly staff
Very helpful and friendly staff
Product Rating
Service Rating
Megan O'donnell -
RSPCA Pet Insurance
Product Review
Covers what I need for my pet
Service Review
Rspca funds go back to the chatity
Rspca funds go back to the chatity
Product Rating
Service Rating
Found them a delight to deal with
Vanita Binaisse -
RSPCA Pet Insurance
Product Review
Great customer service Very polite Honest Prompt Respectful Good value for money
Service Review
They were well mannered on the phone They explained my options in detail They spoke respectfully about my pet using their name They called back when they said they would
They were well mannered on the phone they explained my options in detail they spoke respectfully about my pet using their name they called back when they...
Product Rating
Service Rating
Barbara Ratcliffe -
RSPCA Pet Insurance
Service Review
I received excellent information and a very pleasant rapport with the young man that dealt with my application to insure my dog Ruby
I received excellent information and a very pleasant rapport with the young man that dealt with my application to insure my dog ruby
Service Rating
Quick and easy!
Paige Papageorgiou -
RSPCA Pet Insurance
Service Review
Really easy to sign up and get information. On one of my calls to RSPCA... a little too pushy to sign me up for the 30day waiting period after I said I want to consult my partner. But overall quick and easy
Super helpful!
Service Rating
Theresa Tran -
RSPCA Pet Insurance
Service Review
service was good, however when I received my paperwork my dog was showing as a male I told the caller she was a female, if you are going to ask make sure you do the paperwork correctly, now I have to waste time trying to get the policy amended when I shouldn't have to.
Very helpful and friendly staff
Service Rating
Flawless service
Megan O'donnell -
RSPCA Pet Insurance
Service Review
Really lovely woman helped me find the right cover for my cat. Friendly and very professional.
Rspca funds go back to the chatity
Service Rating
The sales rep was very pleasant and polite
Vanita Binaisse -
RSPCA Pet Insurance
Service Review
Yes very helpful with making my decision to purchase the product. The compulsory speaking to be read was too lengthy and could be read through the email
They were well mannered on the phone they explained my options in detail they spoke respectfully about my pet using their name they called back when they...
Service Rating
Barbara Ratcliffe -
RSPCA Pet Insurance
Service Review
Answered all questions thoroughly.
I received excellent information and a very pleasant rapport with the young man that dealt with my application to insure my dog ruby
Service Rating
Susan -
RSPCA Pet Insurance
Service Review
The operator new the product, explained it clearly, answered any of my questions. She was really very nice.
They lured me with statements of incentives. my first claim for a basic consult was $50 return. i got $9.95, not what they said they would do. $66 per mth...
Service Rating
Kaye Black -
RSPCA Pet Insurance
Service Review
Looks good at the moment. Good customer service, but the real test will come if I ever have to make a claim. So really can't say anything else at this time. We will wait and see what happens in the future.
Very thorough explanation. the questions i asked were answered clearly. very polite operater.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Super helpful!
Great people great customer service
Service Rating
Very friendly staff
Therese Old -
RSPCA Pet Insurance
Service Review
Very helpful and friendly staff
Lady on the phone was helpful and professional. was easy to talk too even though the poor thing had a lot of words she has to say haha
Service Rating
Kari Mudie -
RSPCA Pet Insurance
Service Review
Rspca funds go back to the chatity
Very helpful explanation of policy & lovely friendly service
Service Rating
Found them a delight to deal with
Helen Cochrane -
RSPCA Pet Insurance
Service Review
They were well mannered on the phone They explained my options in detail They spoke respectfully about my pet using their name They called back when they said they would
Service was good and quick. the guy i spoke to was very helpful
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I received excellent information and a very pleasant rapport with the young man that dealt with my application to insure my dog Ruby
The quote process was easy, however a follow up call everyday was a bit too pushy for my liking. when i chose to go ahead with the purchase i found my payment...
Service Rating
Tracey Johnson -
RSPCA Pet Insurance
Product Review
so far so good, lets see what you are like when I need to make a claim
so far so good, lets see what you are like when I need to make a claim
Product Rating
Flawless service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Affordable and easy to understand.
Affordable and easy to understand.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Appears comprehensive coverage.
Appears comprehensive coverage.
Product Rating
Paige Papageorgiou -
RSPCA Pet Insurance
Product Review
Covered everything I wanted
Covered everything I wanted
Product Rating
Very friendly staff
Theresa Tran -
RSPCA Pet Insurance
Product Review
Competitive price with no excess
Competitive price with no excess
Product Rating
Megan O'donnell -
RSPCA Pet Insurance
Product Review
Covers what I need for my pet
Covers what I need for my pet
Product Rating
Found them a delight to deal with
Vanita Binaisse -
RSPCA Pet Insurance
Product Review
Great customer service Very polite Honest Prompt Respectful Good value for money
Great customer service Very polite Honest Prompt Respectful Good value for money