RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,091 4,084 2,801 customer reviews.
Rated /5 from 409140842801 Reviews
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Knows her job!
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Very professional, confident and friendly.
Very professional, confident and friendly.
Product Rating
Service Rating
Rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
A lot of detail about the policy provided and my request for both email and hard copy of policy documents was accommodated. Simple set up of monthly payment of instalments and premium was less than I expected.
Service Review
Very professional, helpful and provided answers to my questions without need to refer to another person or look something up. Single phone call and the matter was taken care of. Happy to recommend.
Very professional, helpful and provided answers to my questions without need to refer to another person or look something up. single phone call and the matter...
Product Rating
Service Rating
Taylar-Jane Maurencig -
RSPCA Pet Insurance
Product Review
Service Review
The lady i spoke to was so lovely and helpful!
The lady i spoke to was so lovely and helpful!
Product Rating
Service Rating
All seams to be ok as said before the person was very good.
Trevor Cox -
RSPCA Pet Insurance
Service Review
The person i was talking to explained all about the different aspects of the pet insurance it was a lot to take from a phone call but now we have all the paperwork will read it again and any questions we’ll contact RSPCA .
The person i was talking to explained all about the different aspects of the pet insurance it was a lot to take from a phone call but now we have all the...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Very good service
Very good service
Product Rating
Service Rating
Knowledgeable and friendly
Trisha Crowe -
RSPCA Pet Insurance
Product Review
Knowledgeable about what I wanted and friendly the over all service was a great experience
Service Review
She was very knowledgeable and friendly new what I wanted and willing to help.
She was very knowledgeable and friendly new what i wanted and willing to help.
Product Rating
Service Rating
Highly recommend for a first timer!
Trusted Customer -
RSPCA Pet Insurance
Product Review
very affordable and great cover options.
Service Review
operator was great, was able to answer all my questions. Made me feel very confident in purchasing this insurance for my pet. I also love that the operators are based in Australia and the phone lines are clear.
Operator was great, was able to answer all my questions. made me feel very confident in purchasing this insurance for my pet. i also love that the operators...
Product Rating
Service Rating
Excellent customer service
Daryl Matthew -
RSPCA Pet Insurance
Product Review
Service Review
Very thorough with explanation of product features and did not use pressure tactics. Polite and professional.
Very thorough with explanation of product features and did not use pressure tactics. polite and professional.
Product Rating
Service Rating
Well done.
Trusted Customer -
RSPCA Pet Insurance
Service Review
The whole procedure was handled with a sensitive approach when giving all the information and questions were answered quickly and clearly.
The whole procedure was handled with a sensitive approach when giving all the information and questions were answered quickly and clearly.
Service Rating
👍🏼
Brooke Robinson -
RSPCA Pet Insurance
Product Review
The worth of this policy is 10 times better than my previous insurer
Service Review
Customer service was exceptional, they gave me more than enough information and helped me easily cross over.
Customer service was exceptional, they gave me more than enough information and helped me easily cross over.
Product Rating
Service Rating
Thanks kieran
Chris Doody -
RSPCA Pet Insurance
Service Review
your consultant Kieran was very professional and a pleasure to talk with , he went out of his way to explain the policies and options available and answered all the questions that I had .
Your consultant kieran was very professional and a pleasure to talk with , he went out of his way to explain the policies and options available and answered...
Service Rating
Great
Trusted Customer -
RSPCA Pet Insurance
Product Review
Claim forms are straight forward...just waiting to log on and claim otherwise full steam ahead :)
Service Review
Patiently persistent in all explanations of the Insurance Policy....full marks to Hailey.
Patiently persistent in all explanations of the insurance policy....full marks to hailey.
Product Rating
Service Rating
Knows her job!
Daryl Matthew -
RSPCA Pet Insurance
Service Review
Very professional, confident and friendly.
Very thorough with explanation of product features and did not use pressure tactics. polite and professional.
Service Rating
Rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very professional, helpful and provided answers to my questions without need to refer to another person or look something up. Single phone call and the matter was taken care of. Happy to recommend.
The whole procedure was handled with a sensitive approach when giving all the information and questions were answered quickly and clearly.
Service Rating
Brooke Robinson -
RSPCA Pet Insurance
Service Review
The lady i spoke to was so lovely and helpful!
Customer service was exceptional, they gave me more than enough information and helped me easily cross over.
Service Rating
All seams to be ok as said before the person was very good.
Chris Doody -
RSPCA Pet Insurance
Service Review
The person i was talking to explained all about the different aspects of the pet insurance it was a lot to take from a phone call but now we have all the paperwork will read it again and any questions we’ll contact RSPCA .
Your consultant kieran was very professional and a pleasure to talk with , he went out of his way to explain the policies and options available and answered...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very good service
Patiently persistent in all explanations of the insurance policy....full marks to hailey.
Service Rating
Knowledgeable and friendly
Trusted Customer -
RSPCA Pet Insurance
Service Review
She was very knowledgeable and friendly new what I wanted and willing to help.
I’d recommend rspca pet insurance. friendly staff. some money goes to rspca too.
Service Rating
Highly recommend for a first timer!
Phillip Leonard -
RSPCA Pet Insurance
Service Review
operator was great, was able to answer all my questions. Made me feel very confident in purchasing this insurance for my pet. I also love that the operators are based in Australia and the phone lines are clear.
I liked my customer rep who was not pushy and explained things well
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very thorough with explanation of product features and did not use pressure tactics. Polite and professional.
The fact that you followed up after my interest on the internet. the tone and expertise of the provider was exemplary
Service Rating
Well done.
Trusted Customer -
RSPCA Pet Insurance
Service Review
The whole procedure was handled with a sensitive approach when giving all the information and questions were answered quickly and clearly.
This is our second dog we have insurered through rspca. have always received great service to date.
Service Rating
👍🏼
Jennifer Gogel -
RSPCA Pet Insurance
Service Review
Customer service was exceptional, they gave me more than enough information and helped me easily cross over.
Explained the policies very well before deciding.
Service Rating
Thanks kieran
Trusted Customer -
RSPCA Pet Insurance
Service Review
your consultant Kieran was very professional and a pleasure to talk with , he went out of his way to explain the policies and options available and answered all the questions that I had .
Very informative and friendly customer service officer, explained all of the details to me in a way that i could easily understand.
Service Rating
Great
Trusted Customer -
RSPCA Pet Insurance
Service Review
Patiently persistent in all explanations of the Insurance Policy....full marks to Hailey.
The guy was totally friendly
Service Rating
Knows her job!
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
A lot of detail about the policy provided and my request for both email and hard copy of policy documents was accommodated. Simple set up of monthly payment of instalments and premium was less than I expected.
A lot of detail about the policy provided and my request for both email and hard copy of policy documents was accommodated. Simple set up of monthly payment of instalments and premium was less than I expected.
Product Rating
Taylar-Jane Maurencig -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Knowledgeable and friendly
Trisha Crowe -
RSPCA Pet Insurance
Product Review
Knowledgeable about what I wanted and friendly the over all service was a great experience
Knowledgeable about what I wanted and friendly the over all service was a great experience
Product Rating
Highly recommend for a first timer!
Trusted Customer -
RSPCA Pet Insurance
Product Review
very affordable and great cover options.
very affordable and great cover options.
Product Rating
Excellent customer service
Daryl Matthew -
RSPCA Pet Insurance
Product Review
Product Rating
👍🏼
Brooke Robinson -
RSPCA Pet Insurance
Product Review
The worth of this policy is 10 times better than my previous insurer
The worth of this policy is 10 times better than my previous insurer
Product Rating
Great
Trusted Customer -
RSPCA Pet Insurance
Product Review
Claim forms are straight forward...just waiting to log on and claim otherwise full steam ahead :)
Claim forms are straight forward...just waiting to log on and claim otherwise full steam ahead :)