Read what our customers are saying
Michelle Hutton -
RSPCA Pet Insurance
Service Review
The lady that rang me knew the product and answer all my question.She was also very nice and professional
The lady that rang me knew the product and answer all my question.she was also very nice and professional
Service Rating
Christine Butler -
RSPCA Pet Insurance
Service Review
Helpful, informative and friendly service.
Helpful, informative and friendly service.
Service Rating
Tanika Benier -
RSPCA Pet Insurance
Service Review
Thy did good..
Thy did good..
Service Rating
Tamati Faale -
RSPCA Pet Insurance
Service Review
Very pleased with it.
Very pleased with it.
Service Rating
Ashleigh Audino -
RSPCA Pet Insurance
Service Review
the customer service person i spoke to, Peter was wonderful and very engaging. he put my mind at ease and explained everything in black and white.
The customer service person i spoke to, peter was wonderful and very engaging. he put my mind at ease and explained everything in black and white.
Service Rating
Arielle Baker -
RSPCA Pet Insurance
Service Review
The lady I spoke to on the phone was beyond lovely and very helpful! The cover brings great peace of mind to us for our little pup! Fabulous service ! ??
The lady i spoke to on the phone was beyond lovely and very helpful! the cover brings great peace of mind to us for our little pup! fabulous service ! ??
Service Rating
Kelly Mclean -
RSPCA Pet Insurance
Service Review
Prompt followup from website quote enquiry.Explained & answered all my questions thoroughly.
Prompt followup from website quote enquiry.explained & answered all my questions thoroughly.
Service Rating
Lisa Perry -
RSPCA Pet Insurance
Service Review
Operator was extremely professional, friendly & helpful. Great service.
Operator was extremely professional, friendly & helpful. great service.
Service Rating
Talia Andrew -
RSPCA Pet Insurance
Service Review
My dogs name was spelt wrong in the original certificate. The first person I rang told me to call back after 24hours as the cover hadn't begun. However the second person I spoke to took note of what I had said and promised a new certificate would be sent out the next day with the name spelt correctly. She followed through.
My dogs name was spelt wrong in the original certificate. the first person i rang told me to call back after 24hours as the cover hadn't begun. however the...
Service Rating
Francisca Wong -
RSPCA Pet Insurance
Service Review
Great. Hayley did amazing. Fast service and full of digestible info.
Great. hayley did amazing. fast service and full of digestible info.
Service Rating
Judy Miller -
RSPCA Pet Insurance
Service Review
the woman i spoke to was very friendly and helpful i was just inquiring about pet insurance but she helped me decide it was a good move
The woman i spoke to was very friendly and helpful i was just inquiring about pet insurance but she helped me decide it was a good move
Service Rating
Bruce Bell -
RSPCA Pet Insurance
Service Review
Could not have been better. Courteous, informative operator. Perfect!
Could not have been better. courteous, informative operator. perfect!
Service Rating
Kelly Mclean -
RSPCA Pet Insurance
Service Review
The lady that rang me knew the product and answer all my question.She was also very nice and professional
Prompt followup from website quote enquiry.explained & answered all my questions thoroughly.
Service Rating
Judy Miller -
RSPCA Pet Insurance
Service Review
Helpful, informative and friendly service.
The woman i spoke to was very friendly and helpful i was just inquiring about pet insurance but she helped me decide it was a good move
Service Rating
Francisca Wong -
RSPCA Pet Insurance
Service Review
Thy did good..
Great. hayley did amazing. fast service and full of digestible info.
Service Rating
Yasmin Cossart -
RSPCA Pet Insurance
Service Review
Very pleased with it.
Very helpful and given lots of information
Service Rating
Bruce Bell -
RSPCA Pet Insurance
Service Review
the customer service person i spoke to, Peter was wonderful and very engaging. he put my mind at ease and explained everything in black and white.
Could not have been better. courteous, informative operator. perfect!
Service Rating
Jim Pugh -
RSPCA Pet Insurance
Service Review
The lady I spoke to on the phone was beyond lovely and very helpful! The cover brings great peace of mind to us for our little pup! Fabulous service ! ??
Detailed information very good and the young lady was realy helpful,she is a credit to your organization
Service Rating
Andrew Patey-Dennis -
RSPCA Pet Insurance
Service Review
Prompt followup from website quote enquiry.Explained & answered all my questions thoroughly.
Very helpful. clear voice and accent which helped me understand much more clearly. thank you. explained details of the policy and offered options. would...
Service Rating
Jacqueline Lupton -
RSPCA Pet Insurance
Service Review
Operator was extremely professional, friendly & helpful. Great service.
Very polite and not pushy.
Service Rating
Thomas Westhead -
RSPCA Pet Insurance
Service Review
My dogs name was spelt wrong in the original certificate. The first person I rang told me to call back after 24hours as the cover hadn't begun. However the second person I spoke to took note of what I had said and promised a new certificate would be sent out the next day with the name spelt correctly. She followed through.
Gave a very informative description of the policy in regards towhat it covered and what to do if i went ahead with it
Service Rating
Sandra Frizzell -
RSPCA Pet Insurance
Service Review
Great. Hayley did amazing. Fast service and full of digestible info.
There have been few times when we couldn�t claim ours previous dogs vet .
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
the woman i spoke to was very friendly and helpful i was just inquiring about pet insurance but she helped me decide it was a good move
I first had to deal with someone else than the girl that eventually contracted me. the first person wasn’t professional enough ( contract wasn’t registered,...
Service Rating
John Oriley -
RSPCA Pet Insurance
Service Review
Could not have been better. Courteous, informative operator. Perfect!
Affordable for a pensioner and able to increase cover when more funds are available.