Read what our customers are saying
Malcolm Blue -
RSPCA Pet Insurance
Service Review
Polite and thoughtful telephone conversation.Fees are reasonable.
Polite and thoughtful telephone conversation.fees are reasonable.
Service Rating
Ross Anderson -
RSPCA Pet Insurance
Service Review
Helpful, explained product fully. Friendly.
Helpful, explained product fully. friendly.
Service Rating
Wendy Spiteri -
RSPCA Pet Insurance
Service Review
The customer representative explained the policy fully and simply. Very good customer service.
The customer representative explained the policy fully and simply. very good customer service.
Service Rating
Thomas Hatton -
RSPCA Pet Insurance
Service Review
Could not have received better service!! The gentleman on the phone was fantastic!! Good at listening and very accommodating!!
Could not have received better service!! the gentleman on the phone was fantastic!! good at listening and very accommodating!!
Service Rating
Linda Syrls -
RSPCA Pet Insurance
Service Review
Service was great, Rachel was friendly and knowledgeable lovely girl
Service was great, rachel was friendly and knowledgeable lovely girl
Service Rating
Michelle Dalziel -
RSPCA Pet Insurance
Service Review
I felt I was pushed into the insurance even after I raised concerns about the products fine print in which I was told was only available if I signed up right then and there. The promise of being able to cancel within 30 days if I didn�t want the product was the companies way of reeling people in.
I felt i was pushed into the insurance even after i raised concerns about the products fine print in which i was told was only available if i signed up right...
Service Rating
Wendy Chandler -
RSPCA Pet Insurance
Service Review
I was very impressed with the way Kieran explained all the facts about the pet insurance level I took out. He did a very thorough job and took as much time as I needed to carefully go through each step. Well done Kieran!
I was very impressed with the way kieran explained all the facts about the pet insurance level i took out. he did a very thorough job and took as much time as...
Service Rating
Rhonda Pettyfor -
RSPCA Pet Insurance
Service Review
Gave me the information I required and was very helpful.
Gave me the information i required and was very helpful.
Service Rating
Kathy Hay -
RSPCA Pet Insurance
Service Review
Very professional and friendly service would highly recommend to family and friends
Very professional and friendly service would highly recommend to family and friends
Service Rating
Charlyn Adriano -
RSPCA Pet Insurance
Service Review
After multiple unsuccessful attempts to contact me due to my availability, Michael managed to catch me at the right time and walked me through every detail of the product and cleared up all my concerns.
After multiple unsuccessful attempts to contact me due to my availability, michael managed to catch me at the right time and walked me through every detail of...
Service Rating
Michelle Hutton -
RSPCA Pet Insurance
Service Review
The lady that rang me knew the product and answer all my question.She was also very nice and professional
The lady that rang me knew the product and answer all my question.she was also very nice and professional
Service Rating
Bob Warne -
RSPCA Pet Insurance
Service Review
Upfront straight forward
Upfront straight forward
Service Rating
Kathy Hay -
RSPCA Pet Insurance
Service Review
Polite and thoughtful telephone conversation.Fees are reasonable.
Very professional and friendly service would highly recommend to family and friends
Service Rating
June Seal -
RSPCA Pet Insurance
Service Review
Helpful, explained product fully. Friendly.
No reason
Service Rating
Christine Butler -
RSPCA Pet Insurance
Service Review
The customer representative explained the policy fully and simply. Very good customer service.
Helpful, informative and friendly service.
Service Rating
Charlyn Adriano -
RSPCA Pet Insurance
Service Review
Could not have received better service!! The gentleman on the phone was fantastic!! Good at listening and very accommodating!!
After multiple unsuccessful attempts to contact me due to my availability, michael managed to catch me at the right time and walked me through every detail of...
Service Rating
Michelle Hutton -
RSPCA Pet Insurance
Service Review
Service was great, Rachel was friendly and knowledgeable lovely girl
The lady that rang me knew the product and answer all my question.she was also very nice and professional
Service Rating
Bob Warne -
RSPCA Pet Insurance
Service Review
I felt I was pushed into the insurance even after I raised concerns about the products fine print in which I was told was only available if I signed up right then and there. The promise of being able to cancel within 30 days if I didn�t want the product was the companies way of reeling people in.
Upfront straight forward
Service Rating
Tamati Faale -
RSPCA Pet Insurance
Service Review
I was very impressed with the way Kieran explained all the facts about the pet insurance level I took out. He did a very thorough job and took as much time as I needed to carefully go through each step. Well done Kieran!
Very pleased with it.
Service Rating
Lisa Perry -
RSPCA Pet Insurance
Service Review
Gave me the information I required and was very helpful.
Operator was extremely professional, friendly & helpful. great service.
Service Rating
Arielle Baker -
RSPCA Pet Insurance
Service Review
Very professional and friendly service would highly recommend to family and friends
The lady i spoke to on the phone was beyond lovely and very helpful! the cover brings great peace of mind to us for our little pup! fabulous service ! ??
Service Rating
Ashleigh Audino -
RSPCA Pet Insurance
Service Review
After multiple unsuccessful attempts to contact me due to my availability, Michael managed to catch me at the right time and walked me through every detail of the product and cleared up all my concerns.
The customer service person i spoke to, peter was wonderful and very engaging. he put my mind at ease and explained everything in black and white.
Service Rating
Talia Andrew -
RSPCA Pet Insurance
Service Review
The lady that rang me knew the product and answer all my question.She was also very nice and professional
My dogs name was spelt wrong in the original certificate. the first person i rang told me to call back after 24hours as the cover hadn't begun. however the...
Service Rating
Kelly Mclean -
RSPCA Pet Insurance
Service Review
Upfront straight forward
Prompt followup from website quote enquiry.explained & answered all my questions thoroughly.