Read what our customers are saying
The person i spoke to was great explained everything so well
Mareta Folino -
RSPCA Pet Insurance
Service Review
Explained everything so well,very helpful land understaning
Explained everything so well,very helpful land understaning
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Easy to follow and join. However, there is no additional services like acupuncture which would be fabulous.
Easy to follow and join. however, there is no additional services like acupuncture which would be fabulous.
Product Rating
Service Rating
Very helpful support from the insurance team
Trusted Customer -
RSPCA Pet Insurance
Service Review
Top quality service, helpful support team, made the process so much easier to understand my policy
Top quality service, helpful support team, made the process so much easier to understand my policy
Service Rating
Peter Trivett -
RSPCA Pet Insurance
Service Review
I thought nothing of the service. I filled in an on line form.
I thought nothing of the service. i filled in an on line form.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very good on the phone ,helpful . Efficient. I liked the optional extras and different levels of cover to choose from.
Very good on the phone ,helpful . efficient. i liked the optional extras and different levels of cover to choose from.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent and affordable prices 😀
Service Review
Excellent and very fast responding to new customers,
Excellent and very fast responding to new customers,
Product Rating
Service Rating
Very easy and straightforward
Trusted Customer -
RSPCA Pet Insurance
Service Review
It was very easy for me to sign up over the internet, instead of being talked into something I don't really need.
It was very easy for me to sign up over the internet, instead of being talked into something i don't really need.
Service Rating
Fantastic!
Graziella Silva -
RSPCA Pet Insurance
Product Review
Service Review
Exceptional attention, answering all my questions and found the best cover for my little dog.
Exceptional attention, answering all my questions and found the best cover for my little dog.
Product Rating
Service Rating
Wenyan Jin -
RSPCA Pet Insurance
Service Review
Very friendly and patient phone lady
Very friendly and patient phone lady
Service Rating
Detailed information
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Detailed information but sometimes had to get them to repeat sentences
Detailed information but sometimes had to get them to repeat sentences
Product Rating
Service Rating
Good customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Good knowledge of the product sold
Good knowledge of the product sold
Service Rating
Portalhad inaccurate information
Trusted Customer -
RSPCA Pet Insurance
Product Review
The policy looks really good and am happy i signed up
Service Review
The information i entered was changed when i logged onto the portal. Then when i rang up they needed evidence to change it to the correct details.
The information i entered was changed when i logged onto the portal. then when i rang up they needed evidence to change it to the correct details.
Product Rating
Service Rating
The person i spoke to was great explained everything so well
Graziella Silva -
RSPCA Pet Insurance
Service Review
Explained everything so well,very helpful land understaning
Exceptional attention, answering all my questions and found the best cover for my little dog.
Service Rating
Wenyan Jin -
RSPCA Pet Insurance
Service Review
Easy to follow and join. However, there is no additional services like acupuncture which would be fabulous.
Very friendly and patient phone lady
Service Rating
Very helpful support from the insurance team
Trusted Customer -
RSPCA Pet Insurance
Service Review
Top quality service, helpful support team, made the process so much easier to understand my policy
Detailed information but sometimes had to get them to repeat sentences
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I thought nothing of the service. I filled in an on line form.
Good knowledge of the product sold
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very good on the phone ,helpful . Efficient. I liked the optional extras and different levels of cover to choose from.
The information i entered was changed when i logged onto the portal. then when i rang up they needed evidence to change it to the correct details.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent and very fast responding to new customers,
Called too much
Service Rating
Very easy and straightforward
Trusted Customer -
RSPCA Pet Insurance
Service Review
It was very easy for me to sign up over the internet, instead of being talked into something I don't really need.
Impressive quick response times. clear explanations of policy. answered all my questions. highly recommended.
Service Rating
Fantastic!
Trusted Customer -
RSPCA Pet Insurance
Service Review
Exceptional attention, answering all my questions and found the best cover for my little dog.
Great pric and great cover very happy
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very friendly and patient phone lady
At first i was a tad confronted as i had just finished entering my details to move through the process to see the different pet insurance plans and get a feel...
Service Rating
Detailed information
Lorraine Martin -
RSPCA Pet Insurance
Service Review
Detailed information but sometimes had to get them to repeat sentences
Very easy experience
Service Rating
Good customer service
Dion Grainger -
RSPCA Pet Insurance
Service Review
Good knowledge of the product sold
Helpful, knowledgeable & concerned about getting the cover right. prices, limits & terms are well above average
Service Rating
Portalhad inaccurate information
James Lawrence-Plant -
RSPCA Pet Insurance
Service Review
The information i entered was changed when i logged onto the portal. Then when i rang up they needed evidence to change it to the correct details.
Yes all my questions were answered and the service was fast &efficient also the same when i had to contact about a problem logging in to the porttal
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent and affordable prices 😀
Excellent and affordable prices 😀
Product Rating
Fantastic!
Graziella Silva -
RSPCA Pet Insurance
Product Review
Product Rating
Detailed information
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Portalhad inaccurate information
Trusted Customer -
RSPCA Pet Insurance
Product Review
The policy looks really good and am happy i signed up
The policy looks really good and am happy i signed up