Read what our customers are saying
Carl Partridge -
RSPCA Pet Insurance
Service Review
Top quality service, helpful support team, made the process so much easier to understand my policy
Top quality service, helpful support team, made the process so much easier to understand my policy
Service Rating
Anne Still -
RSPCA Pet Insurance
Service Review
Very good on the phone ,helpful . Efficient. I liked the optional extras and different levels of cover to choose from.
Very good on the phone ,helpful . efficient. i liked the optional extras and different levels of cover to choose from.
Service Rating
Toni Flick -
RSPCA Pet Insurance
Service Review
Excellent and very fast responding to new customers,
Excellent and very fast responding to new customers,
Service Rating
Jan Mcencroe -
RSPCA Pet Insurance
Service Review
It was very easy for me to sign up over the internet, instead of being talked into something I don't really need.
It was very easy for me to sign up over the internet, instead of being talked into something i don't really need.
Service Rating
Graziella Silva -
RSPCA Pet Insurance
Service Review
Exceptional attention, answering all my questions and found the best cover for my little dog.
Exceptional attention, answering all my questions and found the best cover for my little dog.
Service Rating
Wenyan Jin -
RSPCA Pet Insurance
Service Review
Very friendly and patient phone lady
Very friendly and patient phone lady
Service Rating
Teresa Foran -
RSPCA Pet Insurance
Service Review
Detailed information but sometimes had to get them to repeat sentences
Detailed information but sometimes had to get them to repeat sentences
Service Rating
Trudy Turner -
RSPCA Pet Insurance
Service Review
Good knowledge of the product sold
Good knowledge of the product sold
Service Rating
Heather White -
RSPCA Pet Insurance
Service Review
The information i entered was changed when i logged onto the portal. Then when i rang up they needed evidence to change it to the correct details.
The information i entered was changed when i logged onto the portal. then when i rang up they needed evidence to change it to the correct details.
Service Rating
Sarah Watson -
RSPCA Pet Insurance
Service Review
Called too much
Called too much
Service Rating
Nicola Martiniano -
RSPCA Pet Insurance
Service Review
Impressive quick response times. Clear explanations of policy. Answered all my questions. Highly recommended.
Impressive quick response times. clear explanations of policy. answered all my questions. highly recommended.
Service Rating
David Gordon -
RSPCA Pet Insurance
Service Review
Great pric and great cover very happy
Great pric and great cover very happy
Service Rating
Heather White -
RSPCA Pet Insurance
Service Review
Top quality service, helpful support team, made the process so much easier to understand my policy
The information i entered was changed when i logged onto the portal. then when i rang up they needed evidence to change it to the correct details.
Service Rating
Sarah Watson -
RSPCA Pet Insurance
Service Review
Very good on the phone ,helpful . Efficient. I liked the optional extras and different levels of cover to choose from.
Called too much
Service Rating
David Gordon -
RSPCA Pet Insurance
Service Review
Excellent and very fast responding to new customers,
Great pric and great cover very happy
Service Rating
Nicola Martiniano -
RSPCA Pet Insurance
Service Review
It was very easy for me to sign up over the internet, instead of being talked into something I don't really need.
Impressive quick response times. clear explanations of policy. answered all my questions. highly recommended.
Service Rating
Mel Rwing -
RSPCA Pet Insurance
Service Review
Exceptional attention, answering all my questions and found the best cover for my little dog.
At first i was a tad confronted as i had just finished entering my details to move through the process to see the different pet insurance plans and get a feel...
Service Rating
Lorraine Martin -
RSPCA Pet Insurance
Service Review
Very friendly and patient phone lady
Very easy experience
Service Rating
Dion Grainger -
RSPCA Pet Insurance
Service Review
Detailed information but sometimes had to get them to repeat sentences
Helpful, knowledgeable & concerned about getting the cover right. prices, limits & terms are well above average
Service Rating
James Lawrence-Plant -
RSPCA Pet Insurance
Service Review
Good knowledge of the product sold
Yes all my questions were answered and the service was fast &efficientalso the same when i had to contact about a problem logging in to the porttal
Service Rating
Jemma Weston -
RSPCA Pet Insurance
Service Review
The information i entered was changed when i logged onto the portal. Then when i rang up they needed evidence to change it to the correct details.
The customer service representative was so lovely and attentive to mine and my fur babies needs. he called them either by their names, or fur babies, which i...
Service Rating
Gary Chapman -
RSPCA Pet Insurance
Service Review
Called too much
The consultant - madison - rang me promptly & she knew the product thoroughly. she was very professional & was able to answer all my enquiries. most defiantly...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Impressive quick response times. Clear explanations of policy. Answered all my questions. Highly recommended.
We are extremely impressed with the knowledge our agent has on the product offering, she happily explained our options without us feeling she was up-selling in...
Service Rating
Shane Stafrace -
RSPCA Pet Insurance
Service Review
Great pric and great cover very happy
Nathaniel was very polite and helpful.