Read what our customers are saying
Nathan Burns -
RSPCA Pet Insurance
Service Review
When I was applying for a quote the staff was super friendly and super helpful. They gave me full attention and answered any questions I asked
When i was applying for a quote the staff was super friendly and super helpful. they gave me full attention and answered any questions i asked
Service Rating
Clare Mckenzie -
RSPCA Pet Insurance
Service Review
I find it hard to be able to rate the whole service yet,
I find it hard to be able to rate the whole service yet,
Service Rating
Yat Chun Fung -
RSPCA Pet Insurance
Service Review
clear and Very patient
Clear and very patient
Service Rating
Megan Aitken -
RSPCA Pet Insurance
Service Review
I hadn�t even fi I shed filling out the form online and I got a call. Very lovely professional guy who was happy to answer all my questions.
I hadn�t even fi i shed filling out the form online and i got a call. very lovely professional guy who was happy to answer all my questions.
Service Rating
Dee Collins -
RSPCA Pet Insurance
Service Review
Very efficient and prompt .
Very efficient and prompt .
Service Rating
Denise Poole -
RSPCA Pet Insurance
Service Review
We received excellent service from sales person but we have been unable to complete portal as it says that information does not match
We received excellent service from sales person but we have been unable to complete portal as it says that information does not match
Service Rating
Dawn Scanlan -
RSPCA Pet Insurance
Service Review
would be good to have a credit card for registration etc details like our medicare cards for our pet insurance
Would be good to have a credit card for registration etc details like our medicare cards for our pet insurance
Service Rating
Steven Kinski -
RSPCA Pet Insurance
Service Review
Good service and very easy to get my dog coverd, plus knowing that other animals are being helped is a bonus.
Good service and very easy to get my dog coverd, plus knowing that other animals are being helped is a bonus.
Service Rating
Peter Brannighan -
RSPCA Pet Insurance
Service Review
Jessie was a knowledgeable Agent who was patient and not pushy but well informed
Jessie was a knowledgeable agent who was patient and not pushy but well informed
Service Rating
Helen Skinner -
RSPCA Pet Insurance
Service Review
Customer service telephone operator was excellent - very pleasant and knowledgeable.
Customer service telephone operator was excellent - very pleasant and knowledgeable.
Service Rating
Andrea Pelizzari -
RSPCA Pet Insurance
Service Review
Easy to deal with. Very informative rep on the phone. All my questions were comprehensively answered and the product suits my pet's needs very well. 100% would recommend to friends and family.
Easy to deal with. very informative rep on the phone. all my questions were comprehensively answered and the product suits my pet's needs very well. 100% would...
Service Rating
Neil Wrigley -
RSPCA Pet Insurance
Service Review
I was pressured into signing up for a policy that I only wanted information on, very poor sales tactics preying on people�s emotions
I was pressured into signing up for a policy that i only wanted information on, very poor sales tactics preying on people�s emotions
Service Rating
Steven Kinski -
RSPCA Pet Insurance
Service Review
When I was applying for a quote the staff was super friendly and super helpful. They gave me full attention and answered any questions I asked
Good service and very easy to get my dog coverd, plus knowing that other animals are being helped is a bonus.
Service Rating
Helen Skinner -
RSPCA Pet Insurance
Service Review
I find it hard to be able to rate the whole service yet,
Customer service telephone operator was excellent - very pleasant and knowledgeable.
Service Rating
Andrea Pelizzari -
RSPCA Pet Insurance
Service Review
clear and Very patient
Easy to deal with. very informative rep on the phone. all my questions were comprehensively answered and the product suits my pet's needs very well. 100% would...
Service Rating
Neil Wrigley -
RSPCA Pet Insurance
Service Review
I hadn�t even fi I shed filling out the form online and I got a call. Very lovely professional guy who was happy to answer all my questions.
I was pressured into signing up for a policy that i only wanted information on, very poor sales tactics preying on people�s emotions
Service Rating
Yolande Steyn -
RSPCA Pet Insurance
Service Review
Very efficient and prompt .
Very good and prompt
Service Rating
Andrea Rideout Belletty -
RSPCA Pet Insurance
Service Review
We received excellent service from sales person but we have been unable to complete portal as it says that information does not match
Friendly and helpful service. yes i would recommend them.
Service Rating
Isabel Antonio -
RSPCA Pet Insurance
Service Review
would be good to have a credit card for registration etc details like our medicare cards for our pet insurance
The lady was very thorough in explaining all the health covers that are involves in obtaining the insurance. her cheery voice stood out, well done!
Service Rating
Jennifer Gilder -
RSPCA Pet Insurance
Service Review
Good service and very easy to get my dog coverd, plus knowing that other animals are being helped is a bonus.
Saved me time by doing it over the phone. very polite. nice to talk to a human rather than just the computer.
Service Rating
Krystal Smythe -
RSPCA Pet Insurance
Service Review
Jessie was a knowledgeable Agent who was patient and not pushy but well informed
Will definitely recommend, helpful and friendly. was happy with the 2 types of insurance
Service Rating
Christine Hunter -
RSPCA Pet Insurance
Service Review
Customer service telephone operator was excellent - very pleasant and knowledgeable.
The person i spoke to was very helpful
Service Rating
Chase Fraser -
RSPCA Pet Insurance
Service Review
Easy to deal with. Very informative rep on the phone. All my questions were comprehensively answered and the product suits my pet's needs very well. 100% would recommend to friends and family.
My experience with your operator kevin was exceptional. he was very patient with me stopping and starting the application. when it came to communicating the...
Service Rating
Craig Leck -
RSPCA Pet Insurance
Service Review
I was pressured into signing up for a policy that I only wanted information on, very poor sales tactics preying on people�s emotions
Great service