Read what our customers are saying
WAIRANGI KAHLE -
RSPCA Pet Insurance
Service Review
They do eveything well, very happy with service
They do eveything well, very happy with service
Service Rating
Sally Mcinnes -
RSPCA Pet Insurance
Service Review
They were very helpful and explain things very well
They were very helpful and explain things very well
Service Rating
Anne Cooper -
RSPCA Pet Insurance
Service Review
Helpful, informative, and pleasant staff.
Helpful, informative, and pleasant staff.
Service Rating
Tina Chatzakos -
RSPCA Pet Insurance
Service Review
I spoke to Rachael , she was very helpful and explained everything in detail. She sold me , I highly recommend her service. Very polite as well
I spoke to rachael , she was very helpful and explained everything in detail. she sold me , i highly recommend her service. very polite as well
Service Rating
Jacqui Mainland -
RSPCA Pet Insurance
Service Review
Very helpful
Very helpful
Service Rating
Excellent, knowledgeable and friendly
Trusted Customer -
RSPCA Pet Insurance
Product Review
Being a pensioner, I would have liked the premium to be a bit cheaper but thats just me...
Service Review
The agent spoke clearly and explained the policy well. He was very knowledgable about all options which answered all my questions before i agreed to going with RSPCA. I would certainly recommend them to my friends or anyone for that matter.
The agent spoke clearly and explained the policy well. he was very knowledgable about all options which answered all my questions before i agreed to going with...
Product Rating
Service Rating
Donella Greer -
RSPCA Pet Insurance
Service Review
Having made an enquiry via the website, within minutes of receiving the quote via email, I received a phone call. I was able to clarify the information provided via email and asked and have answered additional questions. I was able to delay the commencement of the policy to start when the 6 week free policy that I received as part of purchasing my pup from the breeder which was good.
Having made an enquiry via the website, within minutes of receiving the quote via email, i received a phone call. i was able to clarify the information...
Service Rating
Pamela Mcauliffe -
RSPCA Pet Insurance
Service Review
Customer service is excellent. Well worth having the pet insurance. This is my 2nd policy. My 1st policy was with a canine that happened to get very sick. No problems when claiming. Even got a card from them after i had the animal put down.
Customer service is excellent. well worth having the pet insurance. this is my 2nd policy. my 1st policy was with a canine that happened to get very sick. no...
Service Rating
Disappointed
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
I changed my mind with the cool off period and no one from the RSPCA will call me back or answer my emails. I was cut off from a recent phone conversation.
I changed my mind with the cool off period and no one from the rspca will call me back or answer my emails. i was cut off from a recent phone conversation.
Product Rating
Service Rating
Jane Andrew -
RSPCA Pet Insurance
Service Review
Excellent customer service with great communication
Excellent customer service with great communication
Service Rating
Carl Santilli -
RSPCA Pet Insurance
Service Review
Easy online process, good personal follow up contact, and very knowledgeable efficient and helpful assistant, also competitive price, well done and thanks.
Easy online process, good personal follow up contact, and very knowledgeable efficient and helpful assistant, also competitive price, well done and thanks.
Service Rating
Harry Svo -
RSPCA Pet Insurance
Service Review
Great service over the phone. No fuss and well explained.
Great service over the phone. no fuss and well explained.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
They do eveything well, very happy with service
I changed my mind with the cool off period and no one from the rspca will call me back or answer my emails. i was cut off from a recent phone conversation.
Service Rating
Jane Andrew -
RSPCA Pet Insurance
Service Review
They were very helpful and explain things very well
Excellent customer service with great communication
Service Rating
India Jensen -
RSPCA Pet Insurance
Service Review
Helpful, informative, and pleasant staff.
The lady who called me was so helpful, efficient and well spoken. i was impressed at how easy it was.
Service Rating
Harry Svo -
RSPCA Pet Insurance
Service Review
I spoke to Rachael , she was very helpful and explained everything in detail. She sold me , I highly recommend her service. Very polite as well
Great service over the phone. no fuss and well explained.
Service Rating
Carl Santilli -
RSPCA Pet Insurance
Service Review
Very helpful
Easy online process, good personal follow up contact, and very knowledgeable efficient and helpful assistant, also competitive price, well done and thanks.
Service Rating
Excellent, knowledgeable and friendly
Jeanette Jennifer Woodrow Dixon -
RSPCA Pet Insurance
Service Review
The agent spoke clearly and explained the policy well. He was very knowledgable about all options which answered all my questions before i agreed to going with RSPCA. I would certainly recommend them to my friends or anyone for that matter.
Rubbish
Service Rating
Stacy Moses -
RSPCA Pet Insurance
Service Review
Having made an enquiry via the website, within minutes of receiving the quote via email, I received a phone call. I was able to clarify the information provided via email and asked and have answered additional questions. I was able to delay the commencement of the policy to start when the 6 week free policy that I received as part of purchasing my pup from the breeder which was good.
Excellent service and very thoughtful. knew what he was talking about.
Service Rating
Bianca Rakitovszky -
RSPCA Pet Insurance
Service Review
Customer service is excellent. Well worth having the pet insurance. This is my 2nd policy. My 1st policy was with a canine that happened to get very sick. No problems when claiming. Even got a card from them after i had the animal put down.
Allan (the english man) was very helpful and kind
Service Rating
Disappointed
Frank Kokshoorn -
RSPCA Pet Insurance
Service Review
I changed my mind with the cool off period and no one from the RSPCA will call me back or answer my emails. I was cut off from a recent phone conversation.
Very polite and helpfull.
Service Rating
Mary Rose Anderson -
RSPCA Pet Insurance
Service Review
Excellent customer service with great communication
So far i have found the staff most helpful, v grateful for their assistance. they showed willingness. unable to comment any further as we we have not been...
Service Rating
Vivienne Jackson -
RSPCA Pet Insurance
Service Review
Easy online process, good personal follow up contact, and very knowledgeable efficient and helpful assistant, also competitive price, well done and thanks.
Easy to understand, person was very knowledgeable. cheaper that over 50's policy with a 10% discount for being over 60 and this is for top cover the other one...
Service Rating
Toni Kinniburgh -
RSPCA Pet Insurance
Service Review
Great service over the phone. No fuss and well explained.
The guy on the phone explain everything to me and was very helpful as this is the first pet i have got insurance for
Service Rating
Excellent, knowledgeable and friendly
Trusted Customer -
RSPCA Pet Insurance
Product Review
Being a pensioner, I would have liked the premium to be a bit cheaper but thats just me...
Being a pensioner, I would have liked the premium to be a bit cheaper but thats just me...
Product Rating
Disappointed
Trusted Customer -