Read what our customers are saying
Mario Schneider -
RSPCA Pet Insurance
Service Review
Quick response and very friendly
Quick response and very friendly
Service Rating
Yasmin Shelley -
RSPCA Pet Insurance
Service Review
Lovely staff, super helpful and friendly has everything I want in the insurance.
Lovely staff, super helpful and friendly has everything i want in the insurance.
Service Rating
Denielle Mckenna -
RSPCA Pet Insurance
Service Review
Hayley was brilliant. She was personable and able to engage in a human conversation which is rare with a call centre rep. Great service!
Hayley was brilliant. she was personable and able to engage in a human conversation which is rare with a call centre rep. great service!
Service Rating
Yuan Yuan Yao -
RSPCA Pet Insurance
Service Review
Great over the phone service!
Great over the phone service!
Service Rating
Giulie Spark -
RSPCA Pet Insurance
Service Review
They explain all that was in the insurance policy in Turks that I could understand
They explain all that was in the insurance policy in turks that i could understand
Service Rating
Melinda Forgione -
RSPCA Pet Insurance
Service Review
Easy to talk too
Easy to talk too
Service Rating
Rachel Day -
RSPCA Pet Insurance
Service Review
Clarity on what is covered and what is excluded. Easy to consume PDS. Well designed website for purchasing and selecting options. Quick automatic updating of quote when I made a change to selections.
Clarity on what is covered and what is excluded. easy to consume pds. well designed website for purchasing and selecting options. quick automatic updating...
Service Rating
Charlene Horvat -
RSPCA Pet Insurance
Service Review
Easy to use website
Easy to use website
Service Rating
Melissa Smith -
RSPCA Pet Insurance
Service Review
Very quick and informative. I was given options and they were explained to me in detail by a very friendly gentleman. He processed everything very quickly and efficiently. Excellent customer service.
Very quick and informative. i was given options and they were explained to me in detail by a very friendly gentleman. he processed everything very quickly and...
Service Rating
Russell Dawson -
RSPCA Pet Insurance
Service Review
Very efficient and courteous, no hesitation to answer any questions. very pleasant manor from both girls
Very efficient and courteous, no hesitation to answer any questions. very pleasant manor from both girls
Service Rating
Debbie Ritchie -
RSPCA Pet Insurance
Service Review
Knowledgeable about the product and friendly
Knowledgeable about the product and friendly
Service Rating
Happy with insurance policy
Trusted Customer -
RSPCA Pet Insurance
Product Review
The staff were very helpful and all question good or silly where asked happily.
Service Review
We have previously had RSPCA Pet Insurance and was extremely happy with the service received. Claims always paid promptly. I have recommended RSPCA insurance to friends and family and also let our vet know how good your service was and will be with our new puppy.
We have previously had rspca pet insurance and was extremely happy with the service received. claims always paid promptly. i have recommended rspca insurance...
Product Rating
Service Rating
Melissa Smith -
RSPCA Pet Insurance
Service Review
Quick response and very friendly
Very quick and informative. i was given options and they were explained to me in detail by a very friendly gentleman. he processed everything very quickly and...
Service Rating
Debbie Ritchie -
RSPCA Pet Insurance
Service Review
Lovely staff, super helpful and friendly has everything I want in the insurance.
Knowledgeable about the product and friendly
Service Rating
Russell Dawson -
RSPCA Pet Insurance
Service Review
Hayley was brilliant. She was personable and able to engage in a human conversation which is rare with a call centre rep. Great service!
Very efficient and courteous, no hesitation to answer any questions. very pleasant manor from both girls
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great over the phone service!
We have previously had rspca pet insurance and was extremely happy with the service received. claims always paid promptly. i have recommended rspca insurance...
Service Rating
Stewart Cooke -
RSPCA Pet Insurance
Service Review
They explain all that was in the insurance policy in Turks that I could understand
Very efficient and comprehensive
Service Rating
Alan Jackson -
RSPCA Pet Insurance
Service Review
Easy to talk too
Everything was excellent. follow up and assistance we�re both excellent
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Clarity on what is covered and what is excluded. Easy to consume PDS. Well designed website for purchasing and selecting options. Quick automatic updating of quote when I made a change to selections.
The rspca pet insurance person made very clear the coverage for my pet and my costs and procedure to complete my request. clear and easy.
Service Rating
Neil Scammell -
RSPCA Pet Insurance
Service Review
Easy to use website
Overall the service was very good. joinup support was excelent. bit concered about privacy policy! information sent to indonesia?. this concerns me as there...
Service Rating
Tania Fullwood -
RSPCA Pet Insurance
Service Review
Very quick and informative. I was given options and they were explained to me in detail by a very friendly gentleman. He processed everything very quickly and efficiently. Excellent customer service.
Lady knew the product very well and was very helpful.
Service Rating
Aritra Chatterjee -
RSPCA Pet Insurance
Service Review
Very efficient and courteous, no hesitation to answer any questions. very pleasant manor from both girls
Excellent support and very informative.
Service Rating
Ian Rogers -
RSPCA Pet Insurance
Service Review
Knowledgeable about the product and friendly
The sales rep was able to clearly answer all questions, even to expand upon details in the fine print. we are sure that we have the best policy for our dog.
Service Rating
Happy with insurance policy
Stephanie Dickenson -
RSPCA Pet Insurance
Service Review
We have previously had RSPCA Pet Insurance and was extremely happy with the service received. Claims always paid promptly. I have recommended RSPCA insurance to friends and family and also let our vet know how good your service was and will be with our new puppy.
Scarily quick to call me. maybe leave it an extra 5 minutes - it felt like you were stalking me! that said, person on the phone was very good and friendly.
Service Rating
Happy with insurance policy
Trusted Customer -
RSPCA Pet Insurance
Product Review
The staff were very helpful and all question good or silly where asked happily.
The staff were very helpful and all question good or silly where asked happily.