RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,091 4,084 2,801 customer reviews.
Rated /5 from 409140842801 Reviews
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Stephanie Capiron -
RSPCA Pet Insurance
Product Review
Service Review
Very thorough and a great price. Would definitely recommend them for pet insurance
Very thorough and a great price. would definitely recommend them for pet insurance
Product Rating
Service Rating
I joined rspca insurance because of the link with rspca, how foolish of me.
Neville Terry -
RSPCA Pet Insurance
Product Review
Bad service and poor response
Service Review
Yesterday the web site would not allow me to upload my vet bill. To day it would not allow me to login. I reset the password then I kept being logged out. Eventually I remained logged in and once again it would not upload my vet bill. I have converted it to an pdf. I called the 1800 number and after going through a series of questions and a lengthy spiel about what I am entitled too and threats about misinformation , I got on to some one who would not tell me if she was in Australia or not. Then eventually she said that they had problems with the portal and told me to email it. She gave me an email address. Then proceeded to tell me that I wont be able to claim anything anyhow. This is really disappointing as I joined the RSPCA insurance because it is RSPCA linked. Now I find out that really it has nothing to do with RSPCA really. I will review the T&Cs again and will probably will cancel my Insurance. Basically I have wasted my premiums. I am extremely disappointed by this as I only joined because it was with the RSPCA. Clearly that means nothing. I wounder what happens with my donations I make to the RSPCA. This is an extremely poor service poor service.
Yesterday the web site would not allow me to upload my vet bill. to day it would not allow me to login. i reset the password then i kept being logged out....
Product Rating
Service Rating
Yvette Christoe -
RSPCA Pet Insurance
Product Review
Service Review
Very thorough
Very thorough
Product Rating
Service Rating
Absolutely excellent serivce
Janet Looby -
RSPCA Pet Insurance
Service Review
the customer service lady i spoke to was very friendly, patient and explained everything very clearly for me
The customer service lady i spoke to was very friendly, patient and explained everything very clearly for me
Service Rating
Heather Dickson -
RSPCA Pet Insurance
Product Review
Service Review
i found the sales person a little pushy & especially the one i spoke to when i cancelled the policy. i didn't really want this policy in the first place but i was talked into it.
I found the sales person a little pushy & especially the one i spoke to when i cancelled the policy. i didn't really want this policy in the first place but i...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Friendly Service
Friendly service
Service Rating
Very good service
Chloe Fox -
RSPCA Pet Insurance
Product Review
All in all i just love their service and prices to ensure my beloved dog is protected.
Service Review
They understood my circumstances and they are easy to understand.
They understood my circumstances and they are easy to understand.
Product Rating
Service Rating
Martin Taylor -
RSPCA Pet Insurance
Product Review
Excellent customer service
Service Review
Very good costormer services
Very good costormer services
Product Rating
Service Rating
Janet BAYS -
RSPCA Pet Insurance
Product Review
All good nothing else to say
Service Review
The lady was a really animal lover explained the policies which would suit me.
The lady was a really animal lover explained the policies which would suit me.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Quick, simple and easy to deal with. My insurance was explained perfectly and organised so quickly.
Quick, simple and easy to deal with. my insurance was explained perfectly and organised so quickly.
Product Rating
Service Rating
Very quickly organised over the phone .
Carol Humphreys -
RSPCA Pet Insurance
Service Review
Was a little concerned , as I was trying to fill in the application form online when RSPCA phoned - just a little spooky....
Was a little concerned , as i was trying to fill in the application form online when rspca phoned - just a little spooky....
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady who helped us decide on the policy explained the cover very well & answered all of our questions to our complete satisfaction.
The lady who helped us decide on the policy explained the cover very well & answered all of our questions to our complete satisfaction.
Service Rating
Martin Taylor -
RSPCA Pet Insurance
Service Review
Very thorough and a great price. Would definitely recommend them for pet insurance
Very good costormer services
Service Rating
I joined rspca insurance because of the link with rspca, how foolish of me.
Janet BAYS -
RSPCA Pet Insurance
Service Review
Yesterday the web site would not allow me to upload my vet bill. To day it would not allow me to login. I reset the password then I kept being logged out. Eventually I remained logged in and once again it would not upload my vet bill. I have converted it to an pdf. I called the 1800 number and after going through a series of questions and a lengthy spiel about what I am entitled too and threats about misinformation , I got on to some one who would not tell me if she was in Australia or not. Then eventually she said that they had problems with the portal and told me to email it. She gave me an email address. Then proceeded to tell me that I wont be able to claim anything anyhow. This is really disappointing as I joined the RSPCA insurance because it is RSPCA linked. Now I find out that really it has nothing to do with RSPCA really. I will review the T&Cs again and will probably will cancel my Insurance. Basically I have wasted my premiums. I am extremely disappointed by this as I only joined because it was with the RSPCA. Clearly that means nothing. I wounder what happens with my donations I make to the RSPCA. This is an extremely poor service poor service.
The lady was a really animal lover explained the policies which would suit me.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very thorough
Quick, simple and easy to deal with. my insurance was explained perfectly and organised so quickly.
Service Rating
Absolutely excellent serivce
Carol Humphreys -
RSPCA Pet Insurance
Service Review
the customer service lady i spoke to was very friendly, patient and explained everything very clearly for me
Was a little concerned , as i was trying to fill in the application form online when rspca phoned - just a little spooky....
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
i found the sales person a little pushy & especially the one i spoke to when i cancelled the policy. i didn't really want this policy in the first place but i was talked into it.
The lady who helped us decide on the policy explained the cover very well & answered all of our questions to our complete satisfaction.
Service Rating
Sharon Dejersey -
RSPCA Pet Insurance
Service Review
Friendly Service
The lady i spoke to was very cheerful when i answered the phone.she explained all the information i needed to know. great service.
Service Rating
Very good service
KEVIN PEACE -
RSPCA Pet Insurance
Service Review
They understood my circumstances and they are easy to understand.
Consultants were informative fluent and courteous, a pity that i could not view the pds until i signed up. after comparing the pds and benefits with other...
Service Rating
Helen Mathews -
RSPCA Pet Insurance
Service Review
Very good costormer services
I found the person on the phone helpful and processional and the policy is what iam looking for also it is a added bones rspca animals benefit too
Service Rating
Donna Arthur -
RSPCA Pet Insurance
Service Review
The lady was a really animal lover explained the policies which would suit me.
Very clear information and polite
Service Rating
Jon Barton -
RSPCA Pet Insurance
Service Review
Quick, simple and easy to deal with. My insurance was explained perfectly and organised so quickly.
The service was good and follow up by the sales personal was also good.
Service Rating
Very quickly organised over the phone .
Trusted Customer -
RSPCA Pet Insurance
Service Review
Was a little concerned , as I was trying to fill in the application form online when RSPCA phoned - just a little spooky....
While i generally do not enjoy getting lots of calls after requesting a quote online, tash took the time to clearly explain the terms of rspca pet insurance so...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady who helped us decide on the policy explained the cover very well & answered all of our questions to our complete satisfaction.
Such good customer service and easy to talk with. great to speak with someone that knows the product and service they are selling. also liked the relaxed and...
Service Rating
Stephanie Capiron -
RSPCA Pet Insurance
Product Review
Product Rating
I joined rspca insurance because of the link with rspca, how foolish of me.
Neville Terry -
RSPCA Pet Insurance
Product Review
Bad service and poor response
Bad service and poor response
Product Rating
Yvette Christoe -
RSPCA Pet Insurance
Product Review
Product Rating
Heather Dickson -
RSPCA Pet Insurance
Product Review
Product Rating
Very good service
Chloe Fox -
RSPCA Pet Insurance
Product Review
All in all i just love their service and prices to ensure my beloved dog is protected.
All in all i just love their service and prices to ensure my beloved dog is protected.
Product Rating
Martin Taylor -
RSPCA Pet Insurance
Product Review
Excellent customer service
Excellent customer service
Product Rating
Janet BAYS -
RSPCA Pet Insurance
Product Review
All good nothing else to say
All good nothing else to say
Product Rating
Trusted Customer -