Read what our customers are saying
Karen Hindmarsh -
RSPCA Pet Insurance
Service Review
Consultant was very informative
Consultant was very informative
Service Rating
Kathleen Johns -
RSPCA Pet Insurance
Service Review
Very informative, able to answer all my questions, plus super friendly
Very informative, able to answer all my questions, plus super friendly
Service Rating
Kay Uziel -
RSPCA Pet Insurance
Service Review
Very precise. Although at times a little too pushy - wouldn't let me talk. It was when I initiated contact on the fourth occasion over the 3 days that I bought the insurance.
Very precise. although at times a little too pushy - wouldn't let me talk. it was when i initiated contact on the fourth occasion over the 3 days that i...
Service Rating
Jane Roman -
RSPCA Pet Insurance
Service Review
The CSO was succinct and clear, considerate and seemed genuinely friendly and interested in assisting me to get the best insurance for my dog.
The cso was succinct and clear, considerate and seemed genuinely friendly and interested in assisting me to get the best insurance for my dog.
Service Rating
Amyjean Forbes -
RSPCA Pet Insurance
Service Review
the lady i spoke to was informative and helpful. she didn't make me feel like i was being bullied into signing up for anything. the whole experience was great
The lady i spoke to was informative and helpful. she didn't make me feel like i was being bullied into signing up for anything. the whole experience was great
Service Rating
Rachelle Jackson -
RSPCA Pet Insurance
Service Review
It was a quick and simple process to get our new addition Harry covered and the consultant was super friendly and helpful
It was a quick and simple process to get our new addition harry covered and the consultant was super friendly and helpful
Service Rating
Rodney Busic -
RSPCA Pet Insurance
Service Review
I was told that they were going to call the next day to discuss my changes relating to my policy i had just agreed to. No call was followed up. Not a good sign. Another quote from another company called in the morning and responded in the afternoon with a follow up. Might have to reconsider my pet insurer.
I was told that they were going to call the next day to discuss my changes relating to my policy i had just agreed to. no call was followed up. not a good...
Service Rating
Sandie Sherriff -
RSPCA Pet Insurance
Service Review
The young girl was positive and complimentary. The product looks like will take the financial stress of us of Harley becomes ill.
The young girl was positive and complimentary. the product looks like will take the financial stress of us of harley becomes ill.
Service Rating
Tamati Faale -
RSPCA Pet Insurance
Service Review
Great customer service!
Great customer service!
Service Rating
Ron Andrea Sciberras -
RSPCA Pet Insurance
Service Review
Excellent service
Excellent service
Service Rating
Allison Nichols -
RSPCA Pet Insurance
Service Review
The lady was very helpful, friendly and explained the cover in detail.
The lady was very helpful, friendly and explained the cover in detail.
Service Rating
Amanda Dixon -
RSPCA Pet Insurance
Service Review
Great service
Great service
Service Rating
Jane Roman -
RSPCA Pet Insurance
Service Review
Consultant was very informative
The cso was succinct and clear, considerate and seemed genuinely friendly and interested in assisting me to get the best insurance for my dog.
Service Rating
Sandie Sherriff -
RSPCA Pet Insurance
Service Review
Very informative, able to answer all my questions, plus super friendly
The young girl was positive and complimentary. the product looks like will take the financial stress of us of harley becomes ill.
Service Rating
Allison Nichols -
RSPCA Pet Insurance
Service Review
Very precise. Although at times a little too pushy - wouldn't let me talk. It was when I initiated contact on the fourth occasion over the 3 days that I bought the insurance.
The lady was very helpful, friendly and explained the cover in detail.
Service Rating
Amanda Dixon -
RSPCA Pet Insurance
Service Review
The CSO was succinct and clear, considerate and seemed genuinely friendly and interested in assisting me to get the best insurance for my dog.
Great service
Service Rating
Katie Smith -
RSPCA Pet Insurance
Service Review
the lady i spoke to was informative and helpful. she didn't make me feel like i was being bullied into signing up for anything. the whole experience was great
Made it clear what i was buying, the lady what super friendly, gave me all the information
Service Rating
Sophia Nolan -
RSPCA Pet Insurance
Service Review
It was a quick and simple process to get our new addition Harry covered and the consultant was super friendly and helpful
Very friendly, personalised and informative
Service Rating
Shirley Lobb -
RSPCA Pet Insurance
Service Review
I was told that they were going to call the next day to discuss my changes relating to my policy i had just agreed to. No call was followed up. Not a good sign. Another quote from another company called in the morning and responded in the afternoon with a follow up. Might have to reconsider my pet insurer.
It was made very clear to me and the cost was acceptable
Service Rating
Shane Brown -
RSPCA Pet Insurance
Service Review
The young girl was positive and complimentary. The product looks like will take the financial stress of us of Harley becomes ill.
Excellent follow up process after the initial inquiry fro a quote.a little too robotic and time consuming with the t&c's and disclaimers - that said fully...
Service Rating
Emily Dempster -
RSPCA Pet Insurance
Service Review
Great customer service!
Great service
Service Rating
John Oneill -
RSPCA Pet Insurance
Service Review
Excellent service
Phone service was good but you need to provide an up front written quote so the customer can see in writing exactly what the quote is about before paying
Service Rating
Kevin Kelly -
RSPCA Pet Insurance
Service Review
The lady was very helpful, friendly and explained the cover in detail.
Great service all round
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great service
The young lady to whom i spoke was excellent--her name was sarah. i look forward to continuing our association with rspca in a similar fashion!!!