RSPCA Pet Insurance Reviews
92 92 86% of our customers are pleased with our products and services out of 4,101 4,093 252 customer reviews.
Rated /5 from 41014093252 Reviews
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Peter Long -
RSPCA Pet Insurance
Service Review
can talk to person like a good friend
Can talk to person like a good friend
Service Rating
Emily Yong -
RSPCA Pet Insurance
Service Review
Alan was very informative and knowledgeable about pet insurance however the manner of the call felt rushed and slightly pushy.I advised I had just gone through some hardship with my pet and I am certain he could tell the tone of the call changed when it started to go for an extended period. At that point in time it might be better to offer a call back at a later time or date instead of trying to push through the call. By the end I was exhausted and found there was too much information for simply on call.
Alan was very informative and knowledgeable about pet insurance however the manner of the call felt rushed and slightly pushy.i advised i had just gone through...
Service Rating
Kristine Spackman -
RSPCA Pet Insurance
Service Review
Very good professional advisors
Very good professional advisors
Service Rating
LEE PARBERY -
RSPCA Pet Insurance
Service Review
Yes I would recommend this service.
Yes i would recommend this service.
Service Rating
Irene Kainz -
RSPCA Pet Insurance
Service Review
The CSO was very polite and informative . I asked her to ring me back twice which she did . She was patient and not pushy. She was very pleasant to deal with
The cso was very polite and informative . i asked her to ring me back twice which she did . she was patient and not pushy. she was very pleasant to deal with
Service Rating
Lisa Willink-Ketjen -
RSPCA Pet Insurance
Service Review
The lady who assisted us was a delight, friendly, helpful and thoughtful.she is a keeper for your customer service well done.
The lady who assisted us was a delight, friendly, helpful and thoughtful.she is a keeper for your customer service well done.
Service Rating
Carolina Schultze -
RSPCA Pet Insurance
Service Review
Lily our consultant was extremely clear and we were pleased to purchase the insurance!
Lily our consultant was extremely clear and we were pleased to purchase the insurance!
Service Rating
Zaachary Thompson -
RSPCA Pet Insurance
Service Review
I found their website and self service portal very user friendly. Good customer service, I had to fix an error on the initial documentation which was done over the phone and easily amended by the operator.
I found their website and self service portal very user friendly. good customer service, i had to fix an error on the initial documentation which was done over...
Service Rating
Gary Winter -
RSPCA Pet Insurance
Service Review
I would recommend them
I would recommend them
Service Rating
Waffa Eid -
RSPCA Pet Insurance
Service Review
I never purchased pet insurance before .the young lady the looked after me ,very helpful and spoke very clear and explained everything perfectly.
I never purchased pet insurance before .the young lady the looked after me ,very helpful and spoke very clear and explained everything perfectly.
Service Rating
Johan Griesel -
RSPCA Pet Insurance
Service Review
Consultant represented product well.Consultant friendly and helpful.
Consultant represented product well.consultant friendly and helpful.
Service Rating
Kate Matthews -
RSPCA Pet Insurance
Service Review
Great customer service, the girl was extremely friendly and knowledgable. Not pushy at all just very helpful
Great customer service, the girl was extremely friendly and knowledgable. not pushy at all just very helpful
Service Rating
Waffa Eid -
RSPCA Pet Insurance
Service Review
can talk to person like a good friend
I never purchased pet insurance before .the young lady the looked after me ,very helpful and spoke very clear and explained everything perfectly.
Service Rating
Johan Griesel -
RSPCA Pet Insurance
Service Review
Alan was very informative and knowledgeable about pet insurance however the manner of the call felt rushed and slightly pushy.I advised I had just gone through some hardship with my pet and I am certain he could tell the tone of the call changed when it started to go for an extended period. At that point in time it might be better to offer a call back at a later time or date instead of trying to push through the call. By the end I was exhausted and found there was too much information for simply on call.
Consultant represented product well.consultant friendly and helpful.
Service Rating
Zaachary Thompson -
RSPCA Pet Insurance
Service Review
Very good professional advisors
I found their website and self service portal very user friendly. good customer service, i had to fix an error on the initial documentation which was done over...
Service Rating
Kate Matthews -
RSPCA Pet Insurance
Service Review
Yes I would recommend this service.
Great customer service, the girl was extremely friendly and knowledgable. not pushy at all just very helpful
Service Rating
Taehyung Kim -
RSPCA Pet Insurance
Service Review
The CSO was very polite and informative . I asked her to ring me back twice which she did . She was patient and not pushy. She was very pleasant to deal with
The rep who assisted with the insurance was fantastic. the rep was friendly, very informative and was able to answer all the questions i had about selecting...
Service Rating
Jean Ooi -
RSPCA Pet Insurance
Service Review
The lady who assisted us was a delight, friendly, helpful and thoughtful.she is a keeper for your customer service well done.
Very informative and quick to respond.
Service Rating
Penny Mallinson -
RSPCA Pet Insurance
Service Review
Lily our consultant was extremely clear and we were pleased to purchase the insurance!
Very helpful and friendly and answered all my questions
Service Rating
Taleisha Collins -
RSPCA Pet Insurance
Service Review
I found their website and self service portal very user friendly. Good customer service, I had to fix an error on the initial documentation which was done over the phone and easily amended by the operator.
The person who rang me and spoke to me on the phone was really friendly, able to answer all my questions and made me feel like my puppy, bentley james, would...
Service Rating
Hazel Taylor -
RSPCA Pet Insurance
Service Review
I would recommend them
Very friendly and concise information.
Service Rating
Marijana Mulkeen -
RSPCA Pet Insurance
Service Review
I never purchased pet insurance before .the young lady the looked after me ,very helpful and spoke very clear and explained everything perfectly.
Costumer service was very helpful and very informative. i was provided with all necessary information. i would recommend this insurance the all pet owners.
Service Rating
Jamie Craig -
RSPCA Pet Insurance
Service Review
Consultant represented product well.Consultant friendly and helpful.
Yes good i would get it again
Service Rating
Linda Luca -
RSPCA Pet Insurance
Service Review
Great customer service, the girl was extremely friendly and knowledgable. Not pushy at all just very helpful
Very friendly and communicated very well, made the process very easy.