Read what our customers are saying
Josephine Mollica -
RSPCA Pet Insurance
Service Review
Excellent service very helpful
Excellent service very helpful
Service Rating
Jack Jordan -
RSPCA Pet Insurance
Service Review
They did everything they could to assist and werr more then happy to go over every detail
They did everything they could to assist and werr more then happy to go over every detail
Service Rating
Denise Jefferys -
RSPCA Pet Insurance
Service Review
the lady was very good and made me feel very welcome. no
The lady was very good and made me feel very welcome. no
Service Rating
Megan Bartholomew -
RSPCA Pet Insurance
Service Review
Wonderful customer service was provided by Lisa
Wonderful customer service was provided by lisa
Service Rating
JAYMIE BROWN -
RSPCA Pet Insurance
Service Review
Customer followup services was amazing and it made me join up and cancel my Bupa Cover. Thanks for everything.
Customer followup services was amazing and it made me join up and cancel my bupa cover. thanks for everything.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
We are very happy with the policy and hope we don’t need to use it
Service Review
It was very easy to do over the phone the gentleman was very helpful, and I will be recommending RSPCA to other family members.
It was very easy to do over the phone the gentleman was very helpful, and i will be recommending rspca to other family members.
Product Rating
Service Rating
Tanya Stokes -
RSPCA Pet Insurance
Service Review
Very helpful in answering policy questions. Also had a great chat about our pets
Very helpful in answering policy questions. also had a great chat about our pets
Service Rating
Patricia Day -
RSPCA Pet Insurance
Service Review
Over all good....bit much info......wish overseas call centres we not involved....hope it works out to be useful....time will tell
Over all good....bit much info......wish overseas call centres we not involved....hope it works out to be useful....time will tell
Service Rating
Hayleigh Gould -
RSPCA Pet Insurance
Service Review
Great customer service provided an easy purchase
Great customer service provided an easy purchase
Service Rating
Lisa Cannell -
RSPCA Pet Insurance
Service Review
The service I received in getting information for pet insurance was fantastic. Nothing was a bother as I had never had pet insurance before so I needed to know so much. The days and times to set up appointments with me were no bother as she was fitting in with me and not her times. She was so lovely to talk to and a big asset to your business. As I am an older person in my 50's it was so great to see a young person with patience , great phone ediquette and very learned in her information she gave me. Great job and I am a happy customer ? cheers Lisa
The service i received in getting information for pet insurance was fantastic. nothing was a bother as i had never had pet insurance before so i needed to know...
Service Rating
Dean Patterson -
RSPCA Pet Insurance
Service Review
well done , brilliant work. Good service
Well done , brilliant work. good service
Service Rating
Patricia Senge -
RSPCA Pet Insurance
Service Review
Helped me out by giving my 14 year old dog insurance cover for his medication, but will need more info on how I go about helping pay for vet visits & how to go about paying for his medications as I have already forked out over $200 for a consultation and medication and a test to be sent away. Thanks
Helped me out by giving my 14 year old dog insurance cover for his medication, but will need more info on how i go about helping pay for vet visits & how to go...
Service Rating
Tanya Stokes -
RSPCA Pet Insurance
Service Review
Excellent service very helpful
Very helpful in answering policy questions. also had a great chat about our pets
Service Rating
Dean Patterson -
RSPCA Pet Insurance
Service Review
They did everything they could to assist and werr more then happy to go over every detail
Well done , brilliant work. good service
Service Rating
Hayleigh Gould -
RSPCA Pet Insurance
Service Review
the lady was very good and made me feel very welcome. no
Great customer service provided an easy purchase
Service Rating
Patricia Senge -
RSPCA Pet Insurance
Service Review
Wonderful customer service was provided by Lisa
Helped me out by giving my 14 year old dog insurance cover for his medication, but will need more info on how i go about helping pay for vet visits & how to go...
Service Rating
Harry Rothenfluh -
RSPCA Pet Insurance
Service Review
Customer followup services was amazing and it made me join up and cancel my Bupa Cover. Thanks for everything.
Very helpful and friendly service, and they followed up exactly when they said they would.
Service Rating
Pouneh Parsanejad -
RSPCA Pet Insurance
Service Review
It was very easy to do over the phone the gentleman was very helpful, and I will be recommending RSPCA to other family members.
The lady was super efficient, compassionate and detailed in her explanation.the only thing i would change is the computer calling system as it called me every...
Service Rating
Amanda Pitcher -
RSPCA Pet Insurance
Service Review
Very helpful in answering policy questions. Also had a great chat about our pets
Peter was very personable and answered all of my questions. he went through the various options to make sure that i got the right cover. the product was...
Service Rating
Marie Vakarewa -
RSPCA Pet Insurance
Service Review
Over all good....bit much info......wish overseas call centres we not involved....hope it works out to be useful....time will tell
Excellent customer service
Service Rating
Tony Mann -
RSPCA Pet Insurance
Service Review
Great customer service provided an easy purchase
Great service rep
Service Rating
Ashleigh Voges -
RSPCA Pet Insurance
Service Review
The service I received in getting information for pet insurance was fantastic. Nothing was a bother as I had never had pet insurance before so I needed to know so much. The days and times to set up appointments with me were no bother as she was fitting in with me and not her times. She was so lovely to talk to and a big asset to your business. As I am an older person in my 50's it was so great to see a young person with patience , great phone ediquette and very learned in her information she gave me. Great job and I am a happy customer ? cheers Lisa
The company called me within 15 minutes of applying for a quote online. they were very polite and helpful. i would definitely recommend.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
well done , brilliant work. Good service
Upon phoning the rspca pet insurance customer service number and speaking with 1 of your consultants - michael by the end of the call i was extremely impressed...
Service Rating
Hilde Lund -
RSPCA Pet Insurance
Service Review
Helped me out by giving my 14 year old dog insurance cover for his medication, but will need more info on how I go about helping pay for vet visits & how to go about paying for his medications as I have already forked out over $200 for a consultation and medication and a test to be sent away. Thanks
The lady talking with me was lovely and helpful, couldn't be better! 5 stars for her.the system was not so good. unfortunately she was obliged to read the full...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
We are very happy with the policy and hope we don’t need to use it
We are very happy with the policy and hope we don’t need to use it