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Read what our customers are saying

Samantha Ellis - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Everything was clearly explained. Girl was happy and cheerful.


Everything was clearly explained. girl was happy and cheerful.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

A very reliable course nit only for your animals but a portion also helps RSPCA and that's why I made the choice

Service Review

Yes I would definitely. Apparently a few months ago I switched banks and forgot to notify RSPCA and unfortunately my policy was cancelled. RSPCA were very sympathetic and rectified the issue immediately. I was so disappointed in myself for this oversight considering I donate monthly and have done so for several years. RSPCA do a remarkable job and should be commended for all their effort


Yes i would definitely. apparently a few months ago i switched banks and forgot to notify rspca and unfortunately my policy was cancelled. rspca were very...

Product Rating

Service Rating

Trevor Maguire - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

very easy to understand and kristella was very nice to deal with


Very easy to understand and kristella was very nice to deal with

Service Rating

Leanne Hadaway - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Great service but there was a couple of things that were incorrect. Gender and date of birth. Fixed quickly though so everything is good.


Great service but there was a couple of things that were incorrect. gender and date of birth. fixed quickly though so everything is good.

Service Rating

KEVIN PATTEN - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I was constantly worried about my pets they are like my children even though I don't have any children of my own and 11 month's ago I had a heart attack I wish I had insurance so I don't want them to go through the same problem with the bills and wondering where I was going to get the money from


I was constantly worried about my pets they are like my children even though i don't have any children of my own and 11 month's ago i had a heart attack i wish...

Service Rating

Rebecca Moulsdale - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

Good


Good

Service Rating

Karen Kelly - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Very pleasant person on the phone, gave me plenty of information and very helpful too.Only thing I could suggest is when giving product disclosure info towards end of call she could have spoken a little slower.


Very pleasant person on the phone, gave me plenty of information and very helpful too.only thing i could suggest is when giving product disclosure info towards...

Service Rating

Chantell Jordan - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The rep was quick and helpful


The rep was quick and helpful

Service Rating

Shirley Jones - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

very difficult for someone who doesnt understand the internet. the staff were very helpful & kind. wld hv preferred paper info in the mail.


Very difficult for someone who doesnt understand the internet. the staff were very helpful & kind. wld hv preferred paper info in the mail.

Service Rating

Neecie Burgess - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent customer interaction


Excellent customer interaction

Service Rating

Rachael Harrison - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent


Excellent

Service Rating

Jason Strange - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Provided information for consideration in choosing insurance, didn't take that pushy/sales approach. Allowed me time to consider my options and followed up in a timely manner.


Provided information for consideration in choosing insurance, didn't take that pushy/sales approach. allowed me time to consider my options and followed up in...

Service Rating

Rachael Harrison - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Everything was clearly explained. Girl was happy and cheerful.


Excellent

Service Rating

Neecie Burgess - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Yes I would definitely. Apparently a few months ago I switched banks and forgot to notify RSPCA and unfortunately my policy was cancelled. RSPCA were very sympathetic and rectified the issue immediately. I was so disappointed in myself for this oversight considering I donate monthly and have done so for several years. RSPCA do a remarkable job and should be commended for all their effort


Excellent customer interaction

Service Rating

Shirley Jones - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

very easy to understand and kristella was very nice to deal with


Very difficult for someone who doesnt understand the internet. the staff were very helpful & kind. wld hv preferred paper info in the mail.

Service Rating

Jason Strange - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Great service but there was a couple of things that were incorrect. Gender and date of birth. Fixed quickly though so everything is good.


Provided information for consideration in choosing insurance, didn't take that pushy/sales approach. allowed me time to consider my options and followed up in...

Service Rating

Narelle Light - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I was constantly worried about my pets they are like my children even though I don't have any children of my own and 11 month's ago I had a heart attack I wish I had insurance so I don't want them to go through the same problem with the bills and wondering where I was going to get the money from


Excellent servicevery knowledgeable of what you get for your policy

Service Rating

Graeme Dean - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

Good


Lynn was awesome answered all my questions couldn�t b more helpful cheers lynn 5 star rating 4u thank u again� ????????

Service Rating

Victoria Mcrae - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Very pleasant person on the phone, gave me plenty of information and very helpful too.Only thing I could suggest is when giving product disclosure info towards end of call she could have spoken a little slower.


Customer service was good, they called back when i requested them too

Service Rating

Sandra Kramer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The rep was quick and helpful


Very helpful and explained things well

Service Rating

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

very difficult for someone who doesnt understand the internet. the staff were very helpful & kind. wld hv preferred paper info in the mail.


Extremely disappointed my money was taken from my acc after i cancelled the policies due to unforeseen financial issues well before the dd and in the cooling...

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent customer interaction


Excellent representatives from rspca. willing to help with anything. very happy to have cover for our little doggies and peace of mind for ourselves. would...

Service Rating

Jenifer Ioannou - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent


Pleasant phone attendant who was helpful and informative regarding the policy.

Service Rating

Jandark Shakroo - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Provided information for consideration in choosing insurance, didn't take that pushy/sales approach. Allowed me time to consider my options and followed up in a timely manner.


Friendly and helpful

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

A very reliable course nit only for your animals but a portion also helps RSPCA and that's why I made the choice


A very reliable course nit only for your animals but a portion also helps RSPCA and that's why I made the choice

Product Rating