Read what our customers are saying
Samantha Ellis -
RSPCA Pet Insurance
Service Review
Everything was clearly explained. Girl was happy and cheerful.
Everything was clearly explained. girl was happy and cheerful.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
A very reliable course nit only for your animals but a portion also helps RSPCA and that's why I made the choice
Service Review
Yes I would definitely. Apparently a few months ago I switched banks and forgot to notify RSPCA and unfortunately my policy was cancelled. RSPCA were very sympathetic and rectified the issue immediately. I was so disappointed in myself for this oversight considering I donate monthly and have done so for several years. RSPCA do a remarkable job and should be commended for all their effort
Yes i would definitely. apparently a few months ago i switched banks and forgot to notify rspca and unfortunately my policy was cancelled. rspca were very...
Product Rating
Service Rating
Trevor Maguire -
RSPCA Pet Insurance
Service Review
very easy to understand and kristella was very nice to deal with
Very easy to understand and kristella was very nice to deal with
Service Rating
Leanne Hadaway -
RSPCA Pet Insurance
Service Review
Great service but there was a couple of things that were incorrect. Gender and date of birth. Fixed quickly though so everything is good.
Great service but there was a couple of things that were incorrect. gender and date of birth. fixed quickly though so everything is good.
Service Rating
KEVIN PATTEN -
RSPCA Pet Insurance
Service Review
I was constantly worried about my pets they are like my children even though I don't have any children of my own and 11 month's ago I had a heart attack I wish I had insurance so I don't want them to go through the same problem with the bills and wondering where I was going to get the money from
I was constantly worried about my pets they are like my children even though i don't have any children of my own and 11 month's ago i had a heart attack i wish...
Service Rating
Rebecca Moulsdale -
RSPCA Pet Insurance
Service Review
Good
Good
Service Rating
Karen Kelly -
RSPCA Pet Insurance
Service Review
Very pleasant person on the phone, gave me plenty of information and very helpful too.Only thing I could suggest is when giving product disclosure info towards end of call she could have spoken a little slower.
Very pleasant person on the phone, gave me plenty of information and very helpful too.only thing i could suggest is when giving product disclosure info towards...
Service Rating
Chantell Jordan -
RSPCA Pet Insurance
Service Review
The rep was quick and helpful
The rep was quick and helpful
Service Rating
Shirley Jones -
RSPCA Pet Insurance
Service Review
very difficult for someone who doesnt understand the internet. the staff were very helpful & kind. wld hv preferred paper info in the mail.
Very difficult for someone who doesnt understand the internet. the staff were very helpful & kind. wld hv preferred paper info in the mail.
Service Rating
Neecie Burgess -
RSPCA Pet Insurance
Service Review
Excellent customer interaction
Excellent customer interaction
Service Rating
Rachael Harrison -
RSPCA Pet Insurance
Service Review
Excellent
Excellent
Service Rating
Jason Strange -
RSPCA Pet Insurance
Service Review
Provided information for consideration in choosing insurance, didn't take that pushy/sales approach. Allowed me time to consider my options and followed up in a timely manner.
Provided information for consideration in choosing insurance, didn't take that pushy/sales approach. allowed me time to consider my options and followed up in...
Service Rating
Rachael Harrison -
RSPCA Pet Insurance
Service Review
Everything was clearly explained. Girl was happy and cheerful.
Excellent
Service Rating
Neecie Burgess -
RSPCA Pet Insurance
Service Review
Yes I would definitely. Apparently a few months ago I switched banks and forgot to notify RSPCA and unfortunately my policy was cancelled. RSPCA were very sympathetic and rectified the issue immediately. I was so disappointed in myself for this oversight considering I donate monthly and have done so for several years. RSPCA do a remarkable job and should be commended for all their effort
Excellent customer interaction
Service Rating
Shirley Jones -
RSPCA Pet Insurance
Service Review
very easy to understand and kristella was very nice to deal with
Very difficult for someone who doesnt understand the internet. the staff were very helpful & kind. wld hv preferred paper info in the mail.
Service Rating
Jason Strange -
RSPCA Pet Insurance
Service Review
Great service but there was a couple of things that were incorrect. Gender and date of birth. Fixed quickly though so everything is good.
Provided information for consideration in choosing insurance, didn't take that pushy/sales approach. allowed me time to consider my options and followed up in...
Service Rating
Narelle Light -
RSPCA Pet Insurance
Service Review
I was constantly worried about my pets they are like my children even though I don't have any children of my own and 11 month's ago I had a heart attack I wish I had insurance so I don't want them to go through the same problem with the bills and wondering where I was going to get the money from
Excellent servicevery knowledgeable of what you get for your policy
Service Rating
Graeme Dean -
RSPCA Pet Insurance
Service Review
Good
Lynn was awesome answered all my questions couldn�t b more helpful cheers lynn 5 star rating 4u thank u again� ????????
Service Rating
Victoria Mcrae -
RSPCA Pet Insurance
Service Review
Very pleasant person on the phone, gave me plenty of information and very helpful too.Only thing I could suggest is when giving product disclosure info towards end of call she could have spoken a little slower.
Customer service was good, they called back when i requested them too
Service Rating
Sandra Kramer -
RSPCA Pet Insurance
Service Review
The rep was quick and helpful
Very helpful and explained things well
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
very difficult for someone who doesnt understand the internet. the staff were very helpful & kind. wld hv preferred paper info in the mail.
Extremely disappointed my money was taken from my acc after i cancelled the policies due to unforeseen financial issues well before the dd and in the cooling...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent customer interaction
Excellent representatives from rspca. willing to help with anything. very happy to have cover for our little doggies and peace of mind for ourselves. would...
Service Rating
Jenifer Ioannou -
RSPCA Pet Insurance
Service Review
Excellent
Pleasant phone attendant who was helpful and informative regarding the policy.
Service Rating
Jandark Shakroo -
RSPCA Pet Insurance
Service Review
Provided information for consideration in choosing insurance, didn't take that pushy/sales approach. Allowed me time to consider my options and followed up in a timely manner.
Friendly and helpful
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
A very reliable course nit only for your animals but a portion also helps RSPCA and that's why I made the choice
A very reliable course nit only for your animals but a portion also helps RSPCA and that's why I made the choice