Read what our customers are saying
Pleasant and explains the insurance well.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Just a bit expensive. With the plan that I purchased, should have covered the routine health care and not have additional fee for the vaccines.
Service Review
Operator explained it well.
Operator explained it well.
Product Rating
Service Rating
Everything was explained very well leaving me confident in my purchase
Robert May -
RSPCA Pet Insurance
Service Review
Yes
Yes
Service Rating
Sondra Taylor -
RSPCA Pet Insurance
Service Review
Friendly and informative person on the telephone. Answered all questions quickly and fully. Easy to converse with and understand.
Friendly and informative person on the telephone. answered all questions quickly and fully. easy to converse with and understand.
Service Rating
ELIZABETH HALE -
RSPCA Pet Insurance
Product Review
Good pet insurance the price is a little more then the others
Service Review
The person was not pushing me into getting pet insurance
The person was not pushing me into getting pet insurance
Product Rating
Service Rating
Don Bretland -
RSPCA Pet Insurance
Product Review
Although I'm paying $17 per month extra and $1000 less total cover for my two puppies, it's a small amount when you consider the benefits of dealing with a local provider with a local address instead of a PO Box.
Service Review
All three consultants were very friendly, very helpful, very knowledgeable regarding the products they were supporting and very local, a completely different and very welcome change from my previous pet insurer.
All three consultants were very friendly, very helpful, very knowledgeable regarding the products they were supporting and very local, a completely different...
Product Rating
Service Rating
Wendy Fryirs -
RSPCA Pet Insurance
Service Review
The telephone consultant I spoke with was knowledgeable and friendly. Made the whole experience enjoyable.
The telephone consultant i spoke with was knowledgeable and friendly. made the whole experience enjoyable.
Service Rating
Jennifer Donnelly -
RSPCA Pet Insurance
Service Review
they were very polite and explain every thing in depth
They were very polite and explain every thing in depth
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Ir covers everything for ones pet
Service Review
From my first conversation, I was warmly given advice. All my questions were answered & I was not being pushed into accepting the policy.
From my first conversation, i was warmly given advice. all my questions were answered & i was not being pushed into accepting the policy.
Product Rating
Service Rating
Great
Sally Woodings -
RSPCA Pet Insurance
Service Review
There was no pressure to purchase the insurance, everything was explained and the girl I spoke to was really lovely to talk to.
There was no pressure to purchase the insurance, everything was explained and the girl i spoke to was really lovely to talk to.
Service Rating
Great
Soni-Lee Raath -
RSPCA Pet Insurance
Service Review
Excellent customer service! Lilly was a pleasure to deal with!
Excellent customer service! lilly was a pleasure to deal with!
Service Rating
Ben Smit -
RSPCA Pet Insurance
Product Review
It's slightly more expensive than competitors, but again I wanted to support the RSPCA as well
Service Review
great service and I had already decided to go with the RSPCA since a percentage goes towards the animal shelters
Great service and i had already decided to go with the rspca since a percentage goes towards the animal shelters
Product Rating
Service Rating
Cameron Brooks -
RSPCA Pet Insurance
Service Review
Good service
Good service
Service Rating
Pleasant and explains the insurance well.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Operator explained it well.
From my first conversation, i was warmly given advice. all my questions were answered & i was not being pushed into accepting the policy.
Service Rating
Everything was explained very well leaving me confident in my purchase
Sally Woodings -
RSPCA Pet Insurance
Service Review
Yes
There was no pressure to purchase the insurance, everything was explained and the girl i spoke to was really lovely to talk to.
Service Rating
Soni-Lee Raath -
RSPCA Pet Insurance
Service Review
Friendly and informative person on the telephone. Answered all questions quickly and fully. Easy to converse with and understand.
Excellent customer service! lilly was a pleasure to deal with!
Service Rating
Ben Smit -
RSPCA Pet Insurance
Service Review
The person was not pushing me into getting pet insurance
Great service and i had already decided to go with the rspca since a percentage goes towards the animal shelters
Service Rating
Cameron Brooks -
RSPCA Pet Insurance
Service Review
All three consultants were very friendly, very helpful, very knowledgeable regarding the products they were supporting and very local, a completely different and very welcome change from my previous pet insurer.
Good service
Service Rating
Katrina Scimone -
RSPCA Pet Insurance
Service Review
The telephone consultant I spoke with was knowledgeable and friendly. Made the whole experience enjoyable.
All my questions and concerns were addressed and the policy was clear to understand
Service Rating
Francene Unwin -
RSPCA Pet Insurance
Service Review
they were very polite and explain every thing in depth
Louie was very good in explaining lots of questions from myself & also rang back promptly at the time that was ok for me
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
From my first conversation, I was warmly given advice. All my questions were answered & I was not being pushed into accepting the policy.
The girl i talked to on the phone answered my many questions and was friendly and helpful. she was up front about everything as well.
Service Rating
Great
Trusted Customer -
RSPCA Pet Insurance
Service Review
There was no pressure to purchase the insurance, everything was explained and the girl I spoke to was really lovely to talk to.
They checked up and made sure all my questions were answered, and put up with how many times i changed my mind or asked the same questions twice.
Service Rating
Great
JULIA THOMPSON -
RSPCA Pet Insurance
Service Review
Excellent customer service! Lilly was a pleasure to deal with!
The young man was so friendly and answered all of my questions with clarity!
Service Rating
Beverley Tippett -
RSPCA Pet Insurance
Service Review
great service and I had already decided to go with the RSPCA since a percentage goes towards the animal shelters
I spoke to sarah who explained everything clearly. i thought she had excellent customer service.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Good service
I found the people i spoke to very courteous and friendly. they seemed to be interested in my little dog, and seemed genuine.
Service Rating
Pleasant and explains the insurance well.
Trusted Customer -
RSPCA Pet Insurance
Product Review
Just a bit expensive. With the plan that I purchased, should have covered the routine health care and not have additional fee for the vaccines.
Just a bit expensive. With the plan that I purchased, should have covered the routine health care and not have additional fee for the vaccines.
Product Rating
ELIZABETH HALE -
RSPCA Pet Insurance
Product Review
Good pet insurance the price is a little more then the others
Good pet insurance the price is a little more then the others
Product Rating
Don Bretland -
RSPCA Pet Insurance
Product Review
Although I'm paying $17 per month extra and $1000 less total cover for my two puppies, it's a small amount when you consider the benefits of dealing with a local provider with a local address instead of a PO Box.
Although I'm paying $17 per month extra and $1000 less total cover for my two puppies, it's a small amount when you consider the benefits of dealing with a local provider with a local address instead of a PO Box.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Ir covers everything for ones pet
Ir covers everything for ones pet
Product Rating
Ben Smit -
RSPCA Pet Insurance
Product Review
It's slightly more expensive than competitors, but again I wanted to support the RSPCA as well
It's slightly more expensive than competitors, but again I wanted to support the RSPCA as well