Read what our customers are saying
Anthony Schwartz -
RSPCA Pet Insurance
Service Review
The person was able to have a laugh and understand what i needed
The person was able to have a laugh and understand what i needed
Service Rating
Caring staff and money going back to rspca
Trusted Customer -
RSPCA Pet Insurance
Product Review
Insurace cover for my Shelby dog.
Service Review
Very friendly. Made me feel happy to have my fur baby covered with rspca. Having a pecentage of my payments go back to rspca was also a good feeling also
Very friendly. made me feel happy to have my fur baby covered with rspca. having a pecentage of my payments go back to rspca was also a good feeling also
Product Rating
Service Rating
Shane Sheridan -
RSPCA Pet Insurance
Service Review
the lady was very helpful articulet ,polite and friendly all to being to understand product
The lady was very helpful articulet ,polite and friendly all to being to understand product
Service Rating
Liz Sharp -
RSPCA Pet Insurance
Service Review
Very friendly person to speak to, particularly given it was close to the end of a shift and also was very willing to find out answers to the many queries I raised. Very helpful. Thank you
Very friendly person to speak to, particularly given it was close to the end of a shift and also was very willing to find out answers to the many queries i...
Service Rating
Jessica Mcintosh -
RSPCA Pet Insurance
Service Review
I spoke with Hayley, she was very informative and spoke in depth about the points I was unsure about! Hayley was very polite and I would recommend her tenfold! Thanks again for your awesome customer service.
I spoke with hayley, she was very informative and spoke in depth about the points i was unsure about! hayley was very polite and i would recommend her tenfold!...
Service Rating
Claire Whittaker -
RSPCA Pet Insurance
Service Review
i spoke with peter. He was an absolute delight to speak with and very helpful and eased the process. he answered all my questions. i am glad i have taken out insurance with you. thank you
I spoke with peter. he was an absolute delight to speak with and very helpful and eased the process. he answered all my questions. i am glad i have taken out...
Service Rating
Andrew Gurney -
RSPCA Pet Insurance
Service Review
the guy explaining it all to me was very patient and i am sure i would've made him repeat himself many times. ??
The guy explaining it all to me was very patient and i am sure i would've made him repeat himself many times. ??
Service Rating
Julie Ann Layson -
RSPCA Pet Insurance
Service Review
Operator explained it well.
Operator explained it well.
Service Rating
Diana Jones -
RSPCA Pet Insurance
Service Review
Followed up initial query. Followed up to check my thoughts on the insurance. Gave me time to think about it as I was also checking out other insurance vendors
Followed up initial query. followed up to check my thoughts on the insurance. gave me time to think about it as i was also checking out other insurance...
Service Rating
Alex Maddern -
RSPCA Pet Insurance
Service Review
Good service from the service rep. Ensured I understood what I was getting.
Good service from the service rep. ensured i understood what i was getting.
Service Rating
Shiela Butler -
RSPCA Pet Insurance
Service Review
showed interest in my problem helped me understand how the insurance works very friendly lady easy to talk to
Showed interest in my problem helped me understand how the insurance works very friendly lady easy to talk to
Service Rating
Sondra Taylor -
RSPCA Pet Insurance
Service Review
Friendly and informative person on the telephone. Answered all questions quickly and fully. Easy to converse with and understand.
Friendly and informative person on the telephone. answered all questions quickly and fully. easy to converse with and understand.
Service Rating
Claire Whittaker -
RSPCA Pet Insurance
Service Review
The person was able to have a laugh and understand what i needed
I spoke with peter. he was an absolute delight to speak with and very helpful and eased the process. he answered all my questions. i am glad i have taken out...
Service Rating
Caring staff and money going back to rspca
Julie Ann Layson -
RSPCA Pet Insurance
Service Review
Very friendly. Made me feel happy to have my fur baby covered with rspca. Having a pecentage of my payments go back to rspca was also a good feeling also
Operator explained it well.
Service Rating
Shiela Butler -
RSPCA Pet Insurance
Service Review
the lady was very helpful articulet ,polite and friendly all to being to understand product
Showed interest in my problem helped me understand how the insurance works very friendly lady easy to talk to
Service Rating
Robert May -
RSPCA Pet Insurance
Service Review
Very friendly person to speak to, particularly given it was close to the end of a shift and also was very willing to find out answers to the many queries I raised. Very helpful. Thank you
Yes
Service Rating
Sondra Taylor -
RSPCA Pet Insurance
Service Review
I spoke with Hayley, she was very informative and spoke in depth about the points I was unsure about! Hayley was very polite and I would recommend her tenfold! Thanks again for your awesome customer service.
Friendly and informative person on the telephone. answered all questions quickly and fully. easy to converse with and understand.
Service Rating
Don Bretland -
RSPCA Pet Insurance
Service Review
i spoke with peter. He was an absolute delight to speak with and very helpful and eased the process. he answered all my questions. i am glad i have taken out insurance with you. thank you
All three consultants were very friendly, very helpful, very knowledgeable regarding the products they were supporting and very local, a completely different...
Service Rating
ELIZABETH HALE -
RSPCA Pet Insurance
Service Review
the guy explaining it all to me was very patient and i am sure i would've made him repeat himself many times. ??
The person was not pushing me into getting pet insurance
Service Rating
Jennifer Donnelly -
RSPCA Pet Insurance
Service Review
Operator explained it well.
They were very polite and explain every thing in depth
Service Rating
Wendy Fryirs -
RSPCA Pet Insurance
Service Review
Followed up initial query. Followed up to check my thoughts on the insurance. Gave me time to think about it as I was also checking out other insurance vendors
The telephone consultant i spoke with was knowledgeable and friendly. made the whole experience enjoyable.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Good service from the service rep. Ensured I understood what I was getting.
Great service and i had already decided to go with the rspca since a percentage goes towards the animal shelters
Service Rating
Cameron Brooks -
RSPCA Pet Insurance
Service Review
showed interest in my problem helped me understand how the insurance works very friendly lady easy to talk to
Good service
Service Rating
Sally Woodings -
RSPCA Pet Insurance
Service Review
Friendly and informative person on the telephone. Answered all questions quickly and fully. Easy to converse with and understand.
There was no pressure to purchase the insurance, everything was explained and the girl i spoke to was really lovely to talk to.
Service Rating
Caring staff and money going back to rspca
Trusted Customer -
RSPCA Pet Insurance
Product Review
Insurace cover for my Shelby dog.
Insurace cover for my Shelby dog.