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Read what our customers are saying

Pleasant and explains the insurance well.

Trusted Customer - Rated 3.5 out of 5

RSPCA Pet Insurance

Product Review

Just a bit expensive. With the plan that I purchased, should have covered the routine health care and not have additional fee for the vaccines.

Service Review

Operator explained it well.


Operator explained it well.

Product Rating

Service Rating

Everything was explained very well leaving me confident in my purchase

Robert May - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Yes


Yes

Service Rating

Sondra Taylor - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Friendly and informative person on the telephone. Answered all questions quickly and fully. Easy to converse with and understand.


Friendly and informative person on the telephone. answered all questions quickly and fully. easy to converse with and understand.

Service Rating

ELIZABETH HALE - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good pet insurance the price is a little more then the others

Service Review

The person was not pushing me into getting pet insurance


The person was not pushing me into getting pet insurance

Product Rating

Service Rating

Don Bretland - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Although I'm paying $17 per month extra and $1000 less total cover for my two puppies, it's a small amount when you consider the benefits of dealing with a local provider with a local address instead of a PO Box.

Service Review

All three consultants were very friendly, very helpful, very knowledgeable regarding the products they were supporting and very local, a completely different and very welcome change from my previous pet insurer.


All three consultants were very friendly, very helpful, very knowledgeable regarding the products they were supporting and very local, a completely different...

Product Rating

Service Rating

Wendy Fryirs - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The telephone consultant I spoke with was knowledgeable and friendly. Made the whole experience enjoyable.


The telephone consultant i spoke with was knowledgeable and friendly. made the whole experience enjoyable.

Service Rating

Jennifer Donnelly - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

they were very polite and explain every thing in depth


They were very polite and explain every thing in depth

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Ir covers everything for ones pet

Service Review

From my first conversation, I was warmly given advice. All my questions were answered & I was not being pushed into accepting the policy.


From my first conversation, i was warmly given advice. all my questions were answered & i was not being pushed into accepting the policy.

Product Rating

Service Rating

Great

Sally Woodings - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

There was no pressure to purchase the insurance, everything was explained and the girl I spoke to was really lovely to talk to.


There was no pressure to purchase the insurance, everything was explained and the girl i spoke to was really lovely to talk to.

Service Rating

Great

Soni-Lee Raath - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent customer service! Lilly was a pleasure to deal with!


Excellent customer service! lilly was a pleasure to deal with!

Service Rating

Ben Smit - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

It's slightly more expensive than competitors, but again I wanted to support the RSPCA as well

Service Review

great service and I had already decided to go with the RSPCA since a percentage goes towards the animal shelters


Great service and i had already decided to go with the rspca since a percentage goes towards the animal shelters

Product Rating

Service Rating

Cameron Brooks - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Good service


Good service

Service Rating

Pleasant and explains the insurance well.

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Operator explained it well.


From my first conversation, i was warmly given advice. all my questions were answered & i was not being pushed into accepting the policy.

Service Rating

Everything was explained very well leaving me confident in my purchase

Sally Woodings - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Yes


There was no pressure to purchase the insurance, everything was explained and the girl i spoke to was really lovely to talk to.

Service Rating

Soni-Lee Raath - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Friendly and informative person on the telephone. Answered all questions quickly and fully. Easy to converse with and understand.


Excellent customer service! lilly was a pleasure to deal with!

Service Rating

Ben Smit - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The person was not pushing me into getting pet insurance


Great service and i had already decided to go with the rspca since a percentage goes towards the animal shelters

Service Rating

Cameron Brooks - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

All three consultants were very friendly, very helpful, very knowledgeable regarding the products they were supporting and very local, a completely different and very welcome change from my previous pet insurer.


Good service

Service Rating

Katrina Scimone - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The telephone consultant I spoke with was knowledgeable and friendly. Made the whole experience enjoyable.


All my questions and concerns were addressed and the policy was clear to understand

Service Rating

Francene Unwin - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

they were very polite and explain every thing in depth


Louie was very good in explaining lots of questions from myself & also rang back promptly at the time that was ok for me

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

From my first conversation, I was warmly given advice. All my questions were answered & I was not being pushed into accepting the policy.


The girl i talked to on the phone answered my many questions and was friendly and helpful. she was up front about everything as well.

Service Rating

Great

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

There was no pressure to purchase the insurance, everything was explained and the girl I spoke to was really lovely to talk to.


They checked up and made sure all my questions were answered, and put up with how many times i changed my mind or asked the same questions twice.

Service Rating

Great

JULIA THOMPSON - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent customer service! Lilly was a pleasure to deal with!


The young man was so friendly and answered all of my questions with clarity!

Service Rating

Beverley Tippett - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

great service and I had already decided to go with the RSPCA since a percentage goes towards the animal shelters


I spoke to sarah who explained everything clearly. i thought she had excellent customer service.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Good service


I found the people i spoke to very courteous and friendly. they seemed to be interested in my little dog, and seemed genuine.

Service Rating

Pleasant and explains the insurance well.

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

Just a bit expensive. With the plan that I purchased, should have covered the routine health care and not have additional fee for the vaccines.


Just a bit expensive. With the plan that I purchased, should have covered the routine health care and not have additional fee for the vaccines.

Product Rating

ELIZABETH HALE - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good pet insurance the price is a little more then the others


Good pet insurance the price is a little more then the others

Product Rating

Don Bretland - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Although I'm paying $17 per month extra and $1000 less total cover for my two puppies, it's a small amount when you consider the benefits of dealing with a local provider with a local address instead of a PO Box.


Although I'm paying $17 per month extra and $1000 less total cover for my two puppies, it's a small amount when you consider the benefits of dealing with a local provider with a local address instead of a PO Box.

Product Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Ir covers everything for ones pet


Ir covers everything for ones pet

Product Rating

Ben Smit - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

It's slightly more expensive than competitors, but again I wanted to support the RSPCA as well


It's slightly more expensive than competitors, but again I wanted to support the RSPCA as well

Product Rating