RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,091 4,084 2,801 customer reviews.
Rated /5 from 409140842801 Reviews
Authentic reviews powered by Feefo
Read what our customers are saying
Great company
John Love -
RSPCA Pet Insurance
Service Review
Clear spoken assistant and ease of completion of online application.
Clear spoken assistant and ease of completion of online application.
Service Rating
Tracy Holmes -
RSPCA Pet Insurance
Product Review
Said they would email policy and they didn't.
Service Review
They said they would email the policy and contents etc. Nothing was sent. They were called again and asked to send it. Nothing was sent. It is 2017 - sending an email of the policy cannot be all that difficult.
They said they would email the policy and contents etc. nothing was sent. they were called again and asked to send it. nothing was sent. it is 2017 - sending...
Product Rating
Service Rating
Great comincation
AMANDA SPENCE -
RSPCA Pet Insurance
Service Review
Was great communication with a lovely lady. Now my dog has cover and I don’t need to stress anymore thank you so much
Was great communication with a lovely lady. now my dog has cover and i don’t need to stress anymore thank you so much
Service Rating
Jeffrey Murray -
RSPCA Pet Insurance
Service Review
The guy on the phone was very helpful and pleasant to deal with. He new the product he was selling and I got what I was after.
The guy on the phone was very helpful and pleasant to deal with. he new the product he was selling and i got what i was after.
Service Rating
A bit frustrated
Chris Kriekenbeek -
RSPCA Pet Insurance
Product Review
Not sure yet A I fortunately have not had to claim.
Service Review
I loved the service initially, thought Sarah was wonderful and ensured I spoke with her manager to express this. I have rated 3 stars as I am not getting any replies to my emails. I just don't know if anyone is looking at, and actioning them. I spoke to a young chap after this name I cannot remember who just kept repeating the same information with no empathy for my situation, just keep telling me that I may be charged more as I am making some changes to the cats bir date. Some work for RSPCA pet insure to do here.
I loved the service initially, thought sarah was wonderful and ensured i spoke with her manager to express this. i have rated 3 stars as i am not getting any...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Seems like a fair deal a lot is covered
Service Review
Excellent service!!
Excellent service!!
Product Rating
Service Rating
Elizabeth McSherry -
RSPCA Pet Insurance
Service Review
The lady on the phone was lovely & helpful & my husband & I decided to use RSPCA for our Pet Insurance
The lady on the phone was lovely & helpful & my husband & i decided to use rspca for our pet insurance
Service Rating
Junee-Lee Pullan -
RSPCA Pet Insurance
Service Review
Pia was very informative and understanding of our needs. She made it easier for me to decide which cover option would benefit our pets.
Pia was very informative and understanding of our needs. she made it easier for me to decide which cover option would benefit our pets.
Service Rating
Unorganised and pushy sales
Trusted Customer -
RSPCA Pet Insurance
Service Review
Quick to sign you up without all pets details and then later when you have accurate details to update they ask for supporting documents that are hard to obtain. Poor service and I won’t use them again
Quick to sign you up without all pets details and then later when you have accurate details to update they ask for supporting documents that are hard to...
Service Rating
Kerry Vaninetti -
RSPCA Pet Insurance
Service Review
the service was very good
The service was very good
Service Rating
Zohar Levi -
RSPCA Pet Insurance
Product Review
Canceled it. Called to find prices of premium and ended to be pushed to buying it. The lady on the phone didn’t listen why I called: all what she wanted is sell sell sell
Service Review
I’m canceled the police next day. I call for the specific reason: not to buy insurance but find out how much is the cost for this insurance. In process I was sacked in to buy it without knowing exactly what I’m buying. The left didn’t listen why I called. All what she was interested is to sell it.
I’m canceled the police next day. i call for the specific reason: not to buy insurance but find out how much is the cost for this insurance. in process i was...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The sales person was very informative and new every aspect of the product
The sales person was very informative and new every aspect of the product
Service Rating
Great company
Junee-Lee Pullan -
RSPCA Pet Insurance
Service Review
Clear spoken assistant and ease of completion of online application.
Pia was very informative and understanding of our needs. she made it easier for me to decide which cover option would benefit our pets.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
They said they would email the policy and contents etc. Nothing was sent. They were called again and asked to send it. Nothing was sent. It is 2017 - sending an email of the policy cannot be all that difficult.
Quick to sign you up without all pets details and then later when you have accurate details to update they ask for supporting documents that are hard to...
Service Rating
Great comincation
Kerry Vaninetti -
RSPCA Pet Insurance
Service Review
Was great communication with a lovely lady. Now my dog has cover and I don’t need to stress anymore thank you so much
The service was very good
Service Rating
Zohar Levi -
RSPCA Pet Insurance
Service Review
The guy on the phone was very helpful and pleasant to deal with. He new the product he was selling and I got what I was after.
I’m canceled the police next day. i call for the specific reason: not to buy insurance but find out how much is the cost for this insurance. in process i was...
Service Rating
A bit frustrated
Trusted Customer -
RSPCA Pet Insurance
Service Review
I loved the service initially, thought Sarah was wonderful and ensured I spoke with her manager to express this. I have rated 3 stars as I am not getting any replies to my emails. I just don't know if anyone is looking at, and actioning them. I spoke to a young chap after this name I cannot remember who just kept repeating the same information with no empathy for my situation, just keep telling me that I may be charged more as I am making some changes to the cats bir date. Some work for RSPCA pet insure to do here.
The sales person was very informative and new every aspect of the product
Service Rating
Kim Perryman -
RSPCA Pet Insurance
Service Review
Excellent service!!
The consultant was very informative, friendly, not pushy in any way and gave me the answers i had to any questions. would definitely recommend to a friend
Service Rating
Leann Gadsden -
RSPCA Pet Insurance
Service Review
The lady on the phone was lovely & helpful & my husband & I decided to use RSPCA for our Pet Insurance
They explained the three choices in detail so a choice could be made.
Service Rating
Amy Broadbent -
RSPCA Pet Insurance
Service Review
Pia was very informative and understanding of our needs. She made it easier for me to decide which cover option would benefit our pets.
Very helpful since i adopted the kitten yesterday
Service Rating
Unorganised and pushy sales
Troy Young -
RSPCA Pet Insurance
Service Review
Quick to sign you up without all pets details and then later when you have accurate details to update they ask for supporting documents that are hard to obtain. Poor service and I won’t use them again
Excellent service have all my insurance with racq thank troy
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
the service was very good
Friendly , spoke clearly , explained policy thoroughly.
Service Rating
Virginia Ryan -
RSPCA Pet Insurance
Service Review
I’m canceled the police next day. I call for the specific reason: not to buy insurance but find out how much is the cost for this insurance. In process I was sacked in to buy it without knowing exactly what I’m buying. The left didn’t listen why I called. All what she was interested is to sell it.
Helpful friendly and informative service.
Service Rating
Helen King -
RSPCA Pet Insurance
Service Review
The sales person was very informative and new every aspect of the product
The lass was very helpful and informative.
Service Rating
Tracy Holmes -
RSPCA Pet Insurance
Product Review
Said they would email policy and they didn't.
Said they would email policy and they didn't.
Product Rating
A bit frustrated
Chris Kriekenbeek -
RSPCA Pet Insurance
Product Review
Not sure yet A I fortunately have not had to claim.
Not sure yet A I fortunately have not had to claim.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Seems like a fair deal a lot is covered
Seems like a fair deal a lot is covered
Product Rating
Zohar Levi -
RSPCA Pet Insurance
Product Review
Canceled it. Called to find prices of premium and ended to be pushed to buying it. The lady on the phone didn’t listen why I called: all what she wanted is sell sell sell
Canceled it. Called to find prices of premium and ended to be pushed to buying it. The lady on the phone didn’t listen why I called: all what she wanted is sell sell sell